-
October 2023 by Siera P.
Wouldn't Recommend for vacational stay.Bed bugs frequently found during stay.October 30th, 2023.
-
October 2023 by ERIK HOSTETTER
My room was exceptionally dirty and had a bad smell. I understand the hotel is old and being remodeled, but no excuse for being dirty. Also, my room did not look like the pics on Google or the Wyndham website.
-
October 2023 by Cindy Stults
I came to the Alton Illinois Super 8 location. Did not stay there because of $150 cash deposit. I asked the lady if my card was charged she assured me that it wasn't. I checked my online banking and as of Sunday September 17th there was no charge on my account. Then on Tuesday there was the charge for $85 and some cents for a room that I did not stay in. I called Alton location to try to get this resolved I'm having no luck and today is Friday the 22nd of September and I still have not got my money refunded. I called again I've been talked to very rudely by the front desk young girl that also was the one that I had talked to on Sunday when I would not take the room who assured me that I was not going to be charged. So all those who do stay at Super 8 watch your debit and your credit card for charges for rooms that you did not even stay in.
-
September 2023 by Bob Scheaffer
Just stayed 8/18 and 8/19 2023 room 111.Figured it wasn't going to be to good when I saw the shape of hotel. Ran down and smelled strongly of weed when we checked in people sitting around outside smoking weed fron and back doors. Smelled so strong in halls you could get a contact high. The 1st night smoke alarm starts going off in room 113 person comes and just removes detector, everything fine. Both nights they must have a child daycare going on 2nd floor right above us people walking around loudly all night long. Not kidding loudly like they are moving furniture in and out. I recommend spending the extra $60 and staying some where else. I had to go out and get ear plugs and sleep with TV on all night to try and drown out some of the noise. Next time I'm not booking online. I should have left after first night but thought maybe they will be gone. It looked like most of the guest live here full time. GO SOME WHERE ELSE. And I will be sharing this info on Travelocity the site I booked on. Do not waste your time I sleep a total of 6 hours nights combined. Halls of this place smelled strongly of pot every time we left or came in. I thought maybe Cheech and Chong where cleaning the rooms.
-
September 2023 by Whitney Filer
? Hotel staff is less than helping they act like you are a bother and you do not have any access to any pool food or within walking
-
August 2023 by Nona Burns
It smelled like a kennel.The staff was nice and tried to do their best.
-
August 2023 by Francine Thompson
The checking in and out was quick and easy. Staff are very pleasant. The TV remote batteries in our room were bad so I took it to the front desk and the lady was very happy to replace the batteries for me. Hotel is being remodeled so there were a few pallets of materials near the entrance door outside. Our room was very clean. This was a great place to stay.
-
August 2023 by Nicole Uhlir
Stayed there this past weekend for 2 nights, had to take both comforters off the bed as they were stained badly, when we went out for the day I took the private tag off so they could replace the towels and never did I had to go up to the front desk and ask for new towels. When I first arrived there was no power in my room so they had to flip the breaker as well as when we returned Saturday night after our day trip there again was no power to my room, all my snacks that were in the fridge had to be thrown out as I didn’t know how long it had been off. Dirty carpets and had a funny smell had to go buy a candle just to mask the smell. Also I had to push the door really hard to open and close it.
-
July 2023 by Rosie Foiles
Dirty towel in bathroom upon checking in. Stained sheets that smelled of smoke. Smoke detector covered with plastic wrap. Not a place I would stay in again.
-
June 2023 by Brodi Pursley
The employees were stellar! The rooms were sub-par but hey, it's a Super 8. Our door jamb was a little janky and felt like you could easily kick it in. Walls were SUPER thin and the room smelled funny. Also, only 2 exits for the entire hotel. Breakfast was extremely light. Not much to choose from. Overall, an affordable place to stay.
-
May 2023 by Scott Goodson
It's Clean, cheap, w/good service, good free breakfast, and it's close to a Target/restaurants. My room had a fridge (awesome) but lacked one of the mini-coffee machines virtually everywhere has (weird). Took my Wyndham rewards points, and overall is one of the nicer Super8's I've stayed at. I'll stay here again next time I'm at Bing Field for a big event.
-
April 2023 by Punk
Over all very happy with our experience. Every employee was polite and helpful. Breakfast was simple but nice... employees kept the area clean throughout the time frame.Doors from hallway to rooms are thin and you can hear everyone talking out there but it was not an issue at night.Shower curtain could have used a wash but other than that place was clean.I'd stay here again... for this price you can't beat it.Our HVAC unit rattled a bit, but my fiance and I listen to rain sounds (at home) to fall asleep and it was oddly similar. Lol*the person we traveled with picked a different hotel (twice the price) and had a horrible experience.
-
March 2023 by Joshua Parrott
Great ownership. Great staff. Clean rooms. Great rates and location. My team was pleased with their stay at this hotel. I would recommend.
-
December 2022 by Chris Varnum
Room was very clean, air was cold, TV actually worked and the young lady at the desk was very friendly and courteous. My only complaints were the pot smoking in the rooms on our floor could be smelt throughout the hotel. And I worked at this particular hotel about 20 years ago : the carpet on the stairs and in the hallways was BLACK!! Very badly in need of cleaning or updating.. Otherwise, great experience!
-
December 2022 by Kathy Hanner
Staff was great. However if you live within 20 miles of the hotel they charge you a $150 cash deposit. We were not told this. Only other issue was no matter what floor you are on there are stairs. No elevator. Even the first floor. We had a dog and loud kids next to us both nights and we had to keep getting our key re activated a coyote times a day.
