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February 2024 by Manski E.
Sometimes service is good, sometimes not so good. If you know what your looking for, then you just have to look for the stuff on the shelves. Otherwise you have to ask staffs which some are helpful and some just gives basic info. Was here to buy painting stuff and the guy was very helpful. And the power tools were looking for was available. Great store.
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February 2024 by Rich Rubel
No receipt can't even return for a credit. Item was in original sealed box. Now I know why I shop at Home Depot. Will never shop here again!!!!
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February 2024 by Sam Grundy
People who work there are very polite, except Crystal cashier. She’s very rude to customers she don’t have patience and she don’t deserve to work in the store. She is ruining the quality of your name. I think that the McDonald’s is right place for her.
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January 2024 by luis Gutierrez
Very good experience
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January 2024 by Susan
Lowe's is the closest home improvement store to me. However, it pays to shop around because I have found better deals elsewhere. I did have this gorgeous vanity and mirror set delivered and don't regret the price. It's exactly what I was looking for. Delivery was excellent, on time and they communicated well to let me know when they would be here.
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January 2024 by Hina Mirza
Arlington Heights Lowe’s store is probably one of the worst experiences for me. Unfortunately I’ve had to deal with these people more than a few times and each time the experience was like I wanted to rip out my hair from my head. WORST CUSTOMER SERVICE WAS PROVIDED BY ROGER (the so called assistant manager) and CRYSTAL. This store should be shut down forever. To escalate the issues I had left several messages for the store manager to call back but I have not heard back from anyone whatsoever.
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January 2024 by Andriy Lytvynchuk
I'm loving Lowe's
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January 2024 by 519krb
Had a problem with a purchase. It took a long time to iron it out, but in the end Lowe's made good on it. The managers at the Lowe's on Algonquin just west of Golf were exceptionally helpful!
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January 2024 by Mark Delaney
Clean, well organized, easy returns with recipe.
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January 2024 by Matthew Ulm
One of the nicer Lowe's for me in the area.
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January 2024 by June Losavio
Employees were right there asking if you need help. They have a price scanner with them. Helped to disassemble a tree, bought a tree bag, they loaded right in my car. I didn't have to ask for any help. They were on top of it.
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January 2024 by G M
This store is all self checkout. For this reason I won’t shop here often. If the prices reflected the savings Lowes gets for not hiring more employees I can understand but that is not the case. When someone spends thousands on a home improvement project it is mind blowing they expect people to checkout themselves.
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January 2024 by X M
Went to replace a lifetime tool no questions asked left happy
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January 2024 by Stella He
Installation services suck, it’s not on time, and I had to wait one hour for the installation guy. He installed my range hood, damaged my cabinets, and one nail stuck out. Very dangerous!! He promised he would come back to fix it, but he pushed it again and again. Now is the 3rd week since the installation, and it is still not fixed. Lowe’s has to choose a better partner.
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January 2024 by Brian Lamerdin
No complaints, and they had what I wanted