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November 2023 by Araceli Herrera
Purchased a new battery and Julian helped me switch it out of my van! He was so helpful and I appreciate all his hard work!
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October 2023 by Beth Harrington
I had truly excellent service from Cody today. He was prompt friendly and replaced my battery in 2 or 3 minutes .I will return again and recommend him and location to others.
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September 2023 by Mauricio Mazzini
I was serviced by Terry at this AutoZone in Buffalo Grove. He was fantastic. Respectful, very technical and resolved all my questions, and I ended up getting a new battery for my car. Congratulations to AutoZone management for having a top guy like Terry!!!
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September 2023 by saul jimenez
These store is horrible. I order a part guy told me at 9am part would arrive at 1pm. It is now 4pm I called to check in and the second shift guys spend the whole time trash talking the morning guys saying they didn't order any parts and they they didn't know what they are doing. I asked for the district managers phone number or email the person on the phone told me I don't have it I don't call him or email him so I wouldn't know it. Horrible custumer services. Stay away from them
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August 2023 by S'J
Was there a couple of days ago twenty minutes before closing, looking for for a tac remover for my car. The gentleman went above and beyond to assist with my needs.I wasn't expecting much as it's right about closing time but the folks in the store are very customer oriented.
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June 2023 by Nursultan Abeuov
People are careless, as a Customer I stayed there and left without help, they dont know what they selling.
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May 2023 by Frank Kolton
My mom, who is in her 80s, had a headlight out in her car (Chevy Sonic), I looked up the part # for bulb and and called this Auto Zone (near her house), I told her I would pick it up and come over and install it that night. Instead she went there herself and they got her the right bulb and installed it for her too. She raved how helpful and nice the young man was to her, she said his name was Justin.So I just want to say, thank you Justin, I too appreciate how you treated my mom. Even though it's a little out of the way for me, I plan on buying my auto needs from you guys in the future.Sincerely,Frank Kolton
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March 2023 by E Shep
Stanley was super helpful, installed my wipers for for me. Excellent customer service, he deserves a raise!
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January 2023 by Aneta
I bought a battery from these guys today and one of the employees (didn’t catch his name) changed it out for me amid the begging of the winter storm. It was cold and snowy, but he still did it. Truly grateful! I recommend these guys! Thanks for your help!
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November 2022 by Tatiana Habinakova
I was there last Thursday evening to change a battery on my key fob. They tried changing it 3 times and for some reason it wasn’t working. Then I told them to try the old battery because that one was still working, it was just low. In order to change it they had to pull out the actual key from the key fob. When they were changing the battery last time my actual key (which was attached to my remote starter) fell on their side of register. When I told them I saw it fall down, both guys said they didn’t see it fall and wanted to make look crazy. I told them to check cameras and they informed me there was no cameras. So basically my car wouldn’t even start and I couldn’t leave. We kept looking for the key and remote starter for next 30 minutes, until my brother showed up. When he came their attitude changed and 2 minutes later one of them found key hanging on a cable of the back of th register which didn’t make any sense, unless the key got wings. It was completely against gravity. I am not sure what they were planning or what kind of jokes they were playing but i do not recommend going to this location. I’ve been to auto zones plenty of times and never had any issues. I called management and someone wa supposed to get back to me by Tuesday, I haven’t heard from anyone yet.
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August 2022 by Byron Turnage
William is the man! Do not hesitate to stop by this location for your automotive help. He took time to help me. He was polite. He was knowledgeable. That’s what you want and he delivers all of those things. PS - This is not a paid review. I am 100% a walk-in customer and wanted to do something helpful for him since he was so helpful to me.
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July 2022 by CB
So I have typically hit up Advanced because they are closer to my house, but recently they don't have anything I need.I have been out to the AutoZone a handful of times because they have had the parts I need in stock and ready to go. It's hard to beat pricing from Amazon, but I hate ordering everything so overall this location has been good to me so far.
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July 2022 by Daniel Nunes
Needed a new battery. Justin checked and mine was under warranty as I had gotten it from Auto Zone. I didn’t even to think that. He took care of me, especially after a long trip from Dallas. Changed out the battery for us and all. Best service we have had, thank you!
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April 2022 by CIANO MARS
Very good customer service. I had my corroded battery replaced. Will definitely come back to this location
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April 2022 by Karolina K
What an amazing Autozone ! Both Nicks and William are the best. They helped me out so many times with my car issues.
