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December 2023 by Alex Ruiz
My favorite place in terms of fuel quality and price
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July 2023 by francisco Ocampo
This BP is currently 24hrs
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September 2022 by Rob Grzyb
Paid for a car wash before pumping gas. Tried to use the car wash, but it did not function. Went inside to tell the clerk it wasn't working. After staring at me blankly for 10 seconds, he said the card wash wasn't working. I asked for a refund and he smugly replied "no refunds". Based on other reviews, it seems like the car wash here is fraudulent.
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September 2022 by yurty kalyekin
The worsest place with worsest cashier Vanessa. Never to be customer again.
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July 2022 by Mike S
On 7/122 at 6:03 p.m a verbal communication with your BP employee took place after my gas was completed at 6:01 p.m. at 6:02pMr Syed while on pump number 9 decided to open the door while for the customers and the yell across the pump Lane to "get out of here" and move your truck. First he didn't even come to see if there was any concern if I had an issue or not I've dealt with many other employees from this gas station never had an incident I'm African American male and I feel very offended. That was very unprofessional and he did that at a yelling high pitch voice we've come here for the last 5 years filling out trucks up I am a resident I live in Buffalo Grove I'm a business owner and I've never been talk like this ever before that is very unprofessionally and I would like a response back to this
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July 2022 by Mischelle Campbell
I purchased gas twice from this location and both times my card has been compromised due to skimmers on machine. Buyers beware go inside and pay. Luckily my cc was shut down right away.
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March 2022 by K M.
Horrible place! Pumped gas and pressed button for receipt. Screen message popped up "waiting for cashier approval". Usually if the pump is out of paper, you get a message that says "see cashier for receipt". Would you expect to have to go in when you saw that message? I waited and waited nothing. I got the clerk's attention while I was at the pump and said I needed a receipt. He waved me into the station and had a horrible attitude when I expressed my frustration with having to come in at all in the freezing cold. He wouldn't give me a receipt! Last time at any BP station for me. There are other stations nearby who are much more civilized. BP - avoid all of this by just keeping paper in your pumps!
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February 2022 by Megan Beinlich
Waited in line forever to get up to the machine and it doesn't accept cards...then got stuck because the door wouldn't open since I had no cash and all the cars behind me took forever to realize I was trying to back up. Maybe these cheap owners should fix their signs to be accurate.
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February 2022 by PugIsVeryAnxious
My mom didn't have a great carwash experience a year ago at this gas station, but figured she might give it a second try to see if anything changed. We decided to get an ultimate car wash for $10, but when I entered the code it said in order to receive an ultimate car wash, it was an extra dollar??? We also had an issue entering the code when it said it was invalid, and my mom went inside to ask for assistance. Whoever assisted her was almost immediately frustrated and said he "can't help" so she basically had to plead him to help us. It definitely wasn't reassuring when she was already embarrassed about the line of cars behind us. We were printed a different code, except that it was for a super car wash, which was cheaper than the ultimate. At this point we didn't bother to ask him to correct it and just wanted it over and done with. Car ended up still having soap on it, bad customer service, and didnt get what we paid for. Yikes.
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January 2022 by Renjit Vincent
Purchased a ultimate car wash for 10$ and when I entered the car wash code it says super wash and ask for +1 $ for ultimate wash. Shady.
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October 2021 by Isabelle Velazquez
HORRIBLE customer service, Oct 1 @ 9:51PM man in neon pink shirt was impatient and condescending.
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February 2021 by Kenneth B.
On 01/27/21, their unleaded price was posted @ $2.449/gallon in the morning. When I got their @ 2:40, the same day, they raised their price to $2.599/gallon. I called their 1800 number twice and requested for someone to call me back, but they did not. Today, their gasoline was posted @ $2.639 @ 7:00 a.m. But when I got there @ 2:37, they had raised their price to $2.899. I can understand a $.05 raise in price, but $.15 and then a $.26 increase in just a few hours, WTF!!! They tried to blame it on what was going on in Texas. But that is B.S. Stay away from this station, they like to screw the customers.
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January 2021 by Tommy Kim
Getting stuck in a drive-thru car wash isn’t great. When calling the attendant and the response “come in I have two people waiting” wasn’t expected or comforting.Corporate contacted me assuring me that staff would be trained better, they would look into the car wash and offer a gift card for the negative experience.
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June 2020 by Jordan
Been going here for 15 years, not one issue. It's a gas station give the guys a break
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September 2019 by sofia stephan
evryweek i call they don't't have the cigarette i live far away drive one hour just to go there.