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January 2024 by David H Kim
I don't come inside often but I usually get good service. Melissa took good care of me today in getting me a cashier check.
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October 2023 by Ted Meltzer
Beware of their aggressive, sleazy sales of their credit cards and CD's. Rates are not competitive. Bank elsewhere.
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August 2023 by Matt P.
This location has been very helpful in meeting me banking needs, explaining processes in place to protect bankers/customers, and recommending options and ideas to consider in order to improve business. Tom, specifically at this location is consistently friendly and helpful. Highly recommended.
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August 2023 by Kate Malakhova
Good customer service at this branch, never disappointed.
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August 2023 by Charles Knell
Staff is very friendly and helpful
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June 2022 by Elvira Pukman
I came in to open checking account and deposit money.This is only one day I am off. They sent me back and offer to come another day.it is insane
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May 2022 by vnjjc22
Atm is always down
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January 2022 by Daniel Levy
Completely unhelpful
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November 2020 by Neal U.
The clowns from this Buffalo Grove branch keep calling me even though I have moved WAY out of the area five years ago. And my PNC record shows my current address 20 miles away. Apparently they do not understand geography.
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October 2020 by Konrad Grabowski
This location has awfully slow service. There is more tellers than actual customers, yet it still takes them forever.
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October 2019 by Tom Williams
This review pertains to PNC's business checking accounts and credit cards in general. PNC has continually made the operation of our business more difficult. A few examples are as follows...despite owning a joint business account with multiple authorized users, only one external account is permitted. If each owner would like to take an equitable distribution, it's not possible and has to be funneled through one external account - creating added accounting and admin work. Additionally, the online portal does a poor job of tracking activity outisde of six months...again, causing additional leg work on the business end. As a solution, we thought we could avoid most of these issues by transitioning our business checking to a competitor, while leaving our PNC business credit cards in place due to the automatic payments to various vendors that have been established over the years. Recently, we were planning for a larger than normal expense that exceeded our credit limit by $300 (keep in mind, our credit limit is quite low to begin with at $6K). Despite seven years with no issues and never missing a payment, PNC refused to increase our credit limit without completing a time consuming credit increase application, which will take further time for approval. Once again, PNC has presented an obstacle in conducting business - which we were ultimately forced to seek an alternative means of payment in order to meet the expense in a timely manner.
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June 2017 by Szczepan Swiderski
Horrible experience! Never coming back! Poor understanding of the customer
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May 2017 by Frank Pulciani Jr
Opened accounts here with a great staff.
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November 2016 by Joe and Diane Bast
Have been working with folks at this branch for a little more than a year. Such a pleasure from the moment I walk in -- they are friendly, professional, competent. Feels like a "personal" bank rather than some big business corporate bank.
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May 2016 by Chris Bartosik
Business hours are a joke! I work too and need a bank who is open besides 9-5.
