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January 2024 by Susan N.
The one on 80th and 39th has really gone down hill in the last few months. Do not recommend this location. Sad because it and its pharmacy used to be really good
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January 2024 by Jerry C.
Didn't have important eye meds for my grandfather at time of expected pick up. They told me they had to order it for the next day at noon. I asked them to check other local stores, they said nothing locally available. I called at 2pm the next day, they still didn't have it. Said it wasn't ordered the previous day and needed it for the next day. I asked again to check other local stores and 15 N. Buffalo Grove Rd. had it IN STOCK. Risk of losing eye sight and no one here is has any urgency, forward thought or competency. I miss Dominic's Pharmacy
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November 2023 by Experiment Lain
Went to emergency care and had to wait 2 hours for a UTI culture and antibiotic prescription. I confirmed it was sent to Walgreens by going in person. Pharma told me when it would be ready, and it was ready exactly when they said! Only took an hour. Considering how busy it was, this was great service for a same day RX. I regularly pick up my RX. Text and app alerts tell me when it's too soon to fill because of insurance. Auto refill alerts me when there's no more available and will contact my Dr automatically if they have too. I am on 5 different prescriptions and staff synced everything so they can all be picked up same week for me. Went the extra mile. Express pay pickup at drive through is always quick.
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November 2023 by baynaa bold
Pharmacy is really bad communications. Unfortunately unprofessional services. We did make appointment but we waited long line. Like walking service
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November 2023 by Gina Anderson
Do not ever buy Miralax powder (for constipation from any Walgreens.. My MD sent an Rx for it to this Walgreens.. I thought I was gonna buy it cheaper than Amazon with a script sent by MD.. Not true at all...I have BCBS PPO.. I was charged by this Walgreens Pharmacy for a teeny tiny 4 oz bottle 5.00. This a total ripoff from Walgreens. Amazon has a 26.9 oz (big bottle) for 15.98.. If you do the math.. it would cost 33.00 for 6 bottles 4 oz each to total the Amazon bottle of 26.9 oz. I seriously do not know how on earth does any Walgreens manage to last this long in business with very high prices. I won't buy anything ever again from any Walgreens.
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November 2023 by prakarsh gupta
This pharmacy is a disaster. They call me to pick up my prescription and when I get there they say it will take another hour and when I go back there after TWO days to pick it up they tell me it is still not ready. Prior to that I picked antibiotic prescription for my daughter they gave me the powder without mixing it in water although the dosage said 5 ml and when I went back to get this fixed they gave me a dosage that did not last the full course and when I went back again to ask they said some of the water may have spilled during mixing. Like how many times does one give them a pass before deciding to write a review. How can a place be managed so poorly when that is your core job?
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November 2023 by hum log
This pharmacy is so unreliableIts a bad joke to me.Very Long wait times on prescriptionsNearly impossible to reach them if you ever want to.
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October 2023 by Devoria B.
Went here to get vaccine. Thought I could check in quickly, but they had one line for everything. So if the line is long, you are out of luck. You can't even check in quickly for an appointment. Go somewhere else for your vaccines.
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October 2023 by Carla Letellier
The pharmacy drive-up is poorly managed with kids who don’t know what they’re doing. We have better things to do than waiting in line forever and told to come back only to have it still not ready. This is not the first time.
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September 2023 by Caleb Titus
Pharmacy never answers the phone. Try it!
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September 2023 by AuberJean 68
Krushil Patel, Pharmacist and Yalisa, Pharmacy Technician are the Superstars who helped me 09/01/23.I spoke with Mr. Patel a couple times and between us we called 12 different Walgreen's within 30 miles to try to find this medicine without dye in it. He tried everything he possibly could and found it--in Park Ridge! Krushil was unbelievably kind and concerned.I called Yalisa several times to see if my Doctor had sent an escript yet due to a shortage of medication at my usual Walgreens and she was friendly and helpful each time, as there was a mix-up at my doctor's office.I can't remember the last time I received such genuine concern and help.
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January 2023 by Asia Sadohin
I am changing this location! Very slow service! On the phone service and in person big time discrepancies! In person takes forever to pickup a prescription!
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November 2022 by sriram giri
This review is for their COVID rapid test results, not for the store. I scheduled a drive through rapid test on Oct. 31. The results were supposed to be sent to my registered email within 2 to 4 hours. I just got it. 18 days after my scheduled test. I think they should change the rapid test to snail test. If the results walked from the lab it would have reached sooner. This is my second time. First time I scheduled one on Sep 15 and the results came by Oct 9. Pharmacist has no idea that their servers are slow. They shouldn't be called rapid nor computers. I think Walgreen should stop rapid tests and provide only regular tests which may be a month late. Atleast it's not misleading. The covid tests that you see by the side of strip malls send your results quicker. With a huge IT and servers infrastructure Walgreens can do much better.
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November 2022 by Jane Sherman
Buffalo Grove store (Lake County).Pharmacy service is not very responsive and medications (prescription) not provided on time with no explanation.
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October 2022 by Cat S.
Absolutely horrible experience, every time the drive thru line is long and then they always delay my prescription and then send me to different walgreens when my doctor sent the prescription hours prior. Extremely ignorant employees. do not recommend.
