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October 2024 by Jose Luna
Loved it close to all the stores short drives very relaxing and free breakfast and wifi. Will be rebooking here again. Great price for the location.
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October 2024 by Ronald Malone
I landed 5 hours early. I called the hotel, and they were happy to move my room to accommodate an early check-in. They have signs on the desk that guarantee 100% guest satisfaction, and I think they mean it. Its the most reasonably priced hotel in hoffman Estates, trust me, I shopped. Free hot breakfast every morning is an awesome perk. Waffles, sausage, bacon, all sorts of eggs, cereal, bagels, muffins, fruit, yogurt, apple juice, oj, milk and coffee. Clean rooms, good housekeeping. Will return!
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October 2024 by Amanda Serrano
Hotel had bed bugs and didn’t professionally get it looked at. Not only that they won’t refund for all the stuff I had to throw away. They made me leave out the back door like I did something wrong. Be careful stay here 263. On 10/6/24.
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September 2024 by Dra. Rosangela Hernandez Peña
Excellent place 30 minutes from the Chicago airport and about 30 minutes from the city of Chicago, very comfortable, clean, I really liked it
Walkability: Yeah
Food and drinks: Personally, I didn't like it very much.
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September 2024 by Stacy Franklin
Good hotel. Great location. Staff is helpful. I left my hatchback open and Dave made sure to call my room and let me know
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September 2024 by Cathy L
Has dog allowed rooms. Our room was clean and quiet.
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September 2024 by sarah zaidi
Such a clean and hospitable hotel, truly enjoyed our stay. We accidentally booked way too far from the actual city, but this hotel made that 50 minute drive bearable. Very impressed.
Rooms: Clean, connected to Netflix which was great.
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August 2024 by Barry Lumpkin
Very nice hotel.
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August 2024 by Jeff Perdu
Stayed Aug 3 to 9, Jose and the team gave my group and I a wonderful week. Recommended excellent places to eat and provided a good breakfast option and service every day. All areas were very clean and kept up. Check in and check out was taken care of by a friendly person. We definitely will be back.
Rooms: Clean and comfortable.
Food and drinks: Coffee and tea available all day. Breakfast and juice and milk were always taken care of in the morning.
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August 2024 by Joseph Scialabba
My girlfriend has been living here for the last week due to a homeowners claim at her home. The room was dirty, they havent cleaned it in days despite repeated requests, it was and still is FILLED WITH ANTS both in the bed and floor and bathroom. This place is absolutely disgusting and after i finish this review am filing a complaint with the local health dept to inspect this DUMP. Stay. Anywhere. Else.
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August 2024 by Toronto Aeros 9
i stay here every week for work and really think its good value. Dave the gentleman who manages the front desk in the evenings is spectacular. Professional, knowledgable, always remembers me, asks about my family, etc. really defines what its like to feel welcome. This is why I come back. For people like Dave and all the friendly staff. Keep up the great work.
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July 2024 by Kait
I've stayed here twice now. My last stay which was last month, I checked in around 2 am due to travel the day before. At 8am, someone is pounding on the door. They proceed to open the door, which the deadbolt stopped. They announce "housekeeping." I get it. Mistakes happen- maybe they didn't realize I wasn't checked out yet. No big deal. Fastfoward to this morning. Checked in again around 230 am. Again, pounding at the door at 8 am. Attempt to open the door "housekeeping". I don't understand how and why this has happened twice to me. You would think that early in the morning, housekeeping would only be cleaning rooms that have checked out at the desk. I will not be booking here again. Disappointing.
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July 2024 by Rushi Patel
I recently stayed at the Hampton Inn & Suites in Hoffman Estates, Illinois, and had a very pleasant experience overall, earning it a solid 4-star rating from me.
The room was nice and spacious, providing a comfortable stay. The staff were excellent, and I have to give a big shout-out to Chuk. He deserves a raise for sure! Chuk is very friendly, polite, and truly a people's person, which made my stay even more enjoyable.
There were a few minor issues. The shower needs some attention as it had a cracked tile and a wavy shower handle. Additionally, one of the elevators was down, so I had to walk around a bit, but it wasn't a big deal. The breakfast was okay, nothing spectacular but sufficient.
One area for improvement is the response time via Kipsu, which wasn't as timely as I would have liked. However, considering the affordable price point of the hotel, these minor inconveniences were easily overlooked.
Overall, I would definitely return to this hotel for another stay. The positives far outweighed the negatives, and the great service from the staff, especially Chuk, made it a worthwhile experience.
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July 2024 by amritha kr
Noteworthy details: Beautiful lake and nature spots to explore
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July 2024 by Rajkumar V
The lady at the front desk who works on weekday / office hours was excellent and very helpful but the others were unprofessional and incompetent.
Kitchen and housekeeping staff were helpful and efficient.
Rooms were great but a single working elevator catering to 120 rooms full of guests reflects poorly on the management.
Rooms: Clean and elegant.
Food and drinks: Quickly restocked and decent options
Noteworthy details: Elevator maintenance is a big negative
