-
October 2023 by Kelle Martin
I like the convenience of the HP location. You can always find a cute outfit, accessory or shoe. Staff is “typically” upbeat and quite customer service oriented. Atmosphere is always like a party! Downfalls, you can’t reach a person by phone. Also, recently the store is so crammed with merchandise. You walk in door into a rack. It’s overwhelming and a little junky.
-
October 2023 by Royaal Richie
Thea was absolutely amazing. I gave her a vague description of what I like she got me all the way together with a perfect outfit!! Thank you
-
August 2023 by Amena Shari
I stopped in after my daughters finished a mini 5k race at soldier field to have a girls day. As I’m shopping through racks they are 2 feet away from me near the shoes when the salesmen “Justin” said to my 8yr olds, “Go find yo people” don’t touch nothing, don’t move anything around as I’m cleaning up. It was 3:30pm on a Saturday. He did not realize I was they people as I was right next to them. I was honestly shocked by the tone and lack of respect towards someone’s children and I also had to look within and realize if a person is in that state of being, why are they hired as a salesperson. I also know there was lack of intelligence and overall human decency so there was no need for me to correct a person in such a low vibrational state. I did pass the information to the manager but I did get corporates information online and from him as I will be reporting to all lines of command because the overall service was quite an embarrassment for the Hyde park neighborhood. I am truly concerned with the structure of hiring and accountability for associates working in Akira as this is the first time I’ve ever experienced this type of service. Please do better and hire emotionally intelligent, respectful candidates.
-
August 2023 by Soulful Inspiration
Very nice selection of couture boutique clothing at affordable prices. U can get a rewards account & get money off ur purchases. They also have bogo selections on all attire & accessories. Overall, gr8 store.
-
June 2023 by Tiffany Henderson
Excellent customer service! Plenty to choose from! Great music! You must stop by!!!!! Hyde Park! It's like a party! I'm buying!!!! And they help you!!!! Fantastic!!
-
March 2023 by Mitzi Gant
I love Logan I can tell him what I'm looking for and he will literally find me something to purchase and wear. Thanks Akira and Logan
-
February 2023 by Elizabeth Guzman
This place is straight up ghetto. Not one person that worked here said a single word to me. I needed a fitting and decided to be patient. Maybe they’re busy? No, I looked around and two employees looked dead at me and walked away. I finally asked an employee wearing sunglasses how can I get a fitting room. She was very annoyed I disturbed her. I had two pants to try on and while I was undressing, a woman opened the curtain “by accident”. That was it for me. I got dressed and immediately left. Of course no one said anything to me while I was leaving empty handed. They don’t care. I will never be back there again.
-
January 2023 by Stephanie T.
Love this store nice clothes but the size she be all the same in the clothes Quality and you can dress the clothes up or down this all together nice clothing and beautiful
-
January 2023 by KAM’S YouTube channel Brown
I have been calling all day to check to see if the store (s) have the items I’m looking for I have literally call the stores all day since 11 am. Only one store answered and they did not have the items I was looking for. I seen the items n the Chicago Ridge mall in Chicago Illinois. Wanted to see before I come downtown Chicago to the mall if the items are available. This has been very frustrating You all need to do better with the phone system. Gas cost tooo much to wasteI’m just saying y’all need to do better
-
December 2022 by MzTe
I guess these reviews are just overlooked, as nothing has changed. Customer service continue to be unacceptable, especially for the prices customers are paying for the merchandise. A lot of YOUNG individuals who has the lack of Customer Service Training and with NO consequences of their actions. Everyone has the IDC attitude. SMH
-
December 2022 by Simmi B
I love akira but I’m not a fan of this store. The workers were so rude and would just look at you and give you a disgust look. No one was willing to help. Took so long just to finally get someone to get me a fitting room. A girl finally helped me and brought me some of their worst stuff that was nothing like I had originally picked out. The whole store just gave me a bad vibe and they were making me feel like I couldn’t shoe there.
-
November 2022 by Francisca Eleto
Call in for your classic Wears, on sales affordable beautiful weave and shoes
-
October 2022 by Amelia Howard
This is the worst Akira to shop at. The customer service is terrible. Everytime I walk in this Akira, no one ever asks me if I need help or just a HI in general. They are quick to let you know about their return policy but customer service is not felt here. Everyone working socializes in small circles instead of helping customers. I will only be shopping at other Akiras going forward.
-
September 2022 by La'Trina
Got these neck steppers for only 10 bucks. Staff was friendly & professional. Location was convenient
-
September 2022 by Alexis Cobb
Everything looks nice the quality of the pants are irregular fit if they have cuts on them they will be holes after one wash the return policy is garbage I caught COVID & a lady from the Indiana Akira called the one in Hyde park & asked them to exchange the item o get in the store & they will not return the item I will find the item I want from Akira & buy it from another store august 21 at 2 pm
