June 2021 by Daryl C
So what is the roastery? It's four floors of differing coffee experiences. The bottom floor is standard Starbucks coffee offerings and a small gift shop. The second floor is dedicated to more special beans and a little higher level food. It also was way more crowded when I went. The third floor is more specialities and it seemed like brewing options too. And the fourth floor is cocktails and barrel-aged coffee. Hm-m-m-m. Didn't know that was a thing. They also serve cocktails and host a coffee tasting experience. I would have tried that if I had the time. I really wanted to love the experience but didn't feel the reward was worth the wait. I grabbed my standard and left.
June 2021 by lucasashby
Even if you aren’t a Starbucks fan, this is a cool experience. It’s got multiple levels of products and drinks. One of the floors that I recommend is one that has cold brew flights and offers drinks that I haven’t seen elsewhere. They even offer coffee cocktails on another floor. Try it out!
June 2021 by kinhn2021
Amazing Coffee Shop/Restaurant/Coffee/Bar in the 4 stories building... Located in a nice area in downtown Chicago, not far, walking distance North on Michigan Ave. from Riverwalk... To me, the 1st. floor very much for take out orders, with story how the coffee is made... 2nd Floor, had more foods with seats along open wide glass windows... On 3rd Floor, with foods, seats/tables for more relaxing enjoyment with little souvenir shop... Especially, on the 4th Floor, it's, mostly liquor Bar... I heard they had a roof top floor too, mostly for group reservation(?). We had great lunch with coffee!!! It is a good place to visit while you are in the city!
May 2021 by Altinay Cortes
Fun place to explore and beautifully decorated. The rooftop deck is lovely. Be prepared to spend way more then you would at a typical Starbucks
May 2021 by Jeremiah Fernandez
Nice building and design. It’s something I just wanted to see and experienced being there but not to go often lol. Lines are too long. Better to go on after lunch during the week. End up getting a free desert since they made my coffee wrong. Can’t say no to that!!
May 2021 by Joe B
The former Crate & Barrel is now a 4 story Starbucks plus rooftop area with a view of Michigan Avenue. I miss Crate & Barrel but the fact that Starbucks made this a huge tourist attraction with great views of Michigan Avenue is a plus on The Magnificent Mile. Fortunately this was only a couple of blocks away from the hotel. It’s new, shiny and attractive. What’s not to like?
May 2021 by Karen Bland
There was a line outside to wait in but it went pretty fast. This is four stories of Starbucks! Counter service on all the floors...maybe servers too? It was hard to tell...loads of people visiting. It was definitely a hipster spot. But we tried a few things you would be able to get at your neighborhood store. Staff was very knowledgeable about all they had to offer and happy to help you decide what to order!
May 2021 by Hector Bahena
I've visited three Starbucks Roastery Reserves around the US. By far the Chicago location is my favorite! Ofcourse this review may seem bias; however, the fact is this the largest in the world. Not only the most recent, this location is well-design, and interactively organize by level.The companies mission statement and participation in ethically resourcing their coffee beans is the reason I keep being a customer. All in all, Starbucks does a phenomenal job in keeping their menu revitalize and creative.
May 2021 by Raven Casey
I'm from Chicago, so what a treat to visit home & experience the worlds largest Starbucks! My advice: go straight to the 4th floor to experience alcohol infused coffee cocktails. My favorite drink is shown in the pictures. It was so refreshing!! I was amazed by the food selection, various trinkets & keepsakes for purchase, as well as the large apparatus that sits in the middle of the building roasting beans. It's a sight to see. If you love coffee like I do...it's all about the experience.
May 2021 by preservationia
The four story roasterie is a must see! We enjoyed cocktails on the fourth floor, with an amazing view and chill vibe Starbucks has perfected. Marshall made our visit on a friends birthday extra special. You don’t come to Michigan avenue to be cheap, you come to be spoiled. This venue nails it. Thank you!!!!
May 2021 by Yvonne W.
Must visit if you're on Magnificent Mile! It's 4 floors of Starbucks with a spiral escalator and different offerings that you wouldn't typically get at Starbucks. My husband and I don't even drink coffee but we were so in awe of this store and split the cold brew malt. It's a cold brew mixed with fior di latte gelato and chocolate bitters, 12 oz for $13 and had the consistency of a really creamy milkshake but not thick. Definitely on the pricy side but we treated it like a nice dessert and it was so yummy. The only down side was that there was no seating inside on any of the floors when we went (5:30ish) so we had to take our drink elsewhere.
May 2021 by Emily W.
Back on May 7, 2021 and limited seating is back to being available on floors 2-4! The server who helped us last visit is still here and amazing. Thanks for being such a positive and helpful person, Linda.
May 2021 by Lisa N.
I have never been more amazed at a Starbucks in my life. Right when you walk in its already different from your average Starbucks. Each floor has its own "specialty" and it was cool to see them have a different spin on their stuff. The menu was hard to find (a QR code) but the employees were all very nice and helpful. They also give reusable cups with their cold drink orders which I absolutely love since I'm taking small steps to be more sustainable. I would definitely recommend visiting this place if you're in town!
May 2021 by Kevin L.
I was amazed that this was a Starbucks! 4 floors of drinks, merchandise, and sights you do not see at your typical Starbucks. Unfortunately, if you're looking for your usual Starbucks drinks, you may not find them at this location since this is a roastery. Drinks there may be pricier than normal, however gratuity is included in the order. I do recommend to check out the all the floors since you may be spending more time there than you would think.
May 2021 by Kim T.
I went here back in January 2020. I enjoyed the atmosphere and the smell of the coffee beans that they roast inside the building. This place has several floors and the escalator is a swirl.