August 2020 by Kammy Windy Town W.
Really good, posh cafe.Their baked goods are divine.Staff are really kind and helpful, so I never felt stress while waiting my order.They also sell Chicago limited Starbucks goods, they seem to be nice souvenir to friends/ family.
August 2020 by Tom L.
Decent, nothing too special. The Dark Chocolate Mocha was solid but it left a bit to be desired. The line to wait for a table to drink at is pretty long (35 minutes when I came on a Sunday around noon). The Chai ice tea tasted like garbage though. Way too strong and texture was more watery than milky. I had to go back to grab creamer packages to make the Chai tea tolerable but it was still shit.Lemon cake was solid, I enjoyed it. Very average little dessert.The best part of the Reserve is by far looking at what you want to order and enjoying the incredible scenery they've put together along with the view of downtown while you're sipping on a mediocre drink. Overall 4.5/10
August 2020 by Ian H.
We stopped in for the first time during quarantine which meant that some of the floors of the roasters weren't open, but there were still multiple levels to see and lots of delicious food and drink options to try. We also had an easy time getting in and finding a spot to sit. The Sparkling Citrus Espresso was super unique and I would definitely order it again.
July 2020 by Naomi O.
Wow！！！I visited here first time today！！！This store really fancy, clean and huge！！！I hope to come here again after COVID19 had gone！
July 2020 by Daniel F.
If you like coffee, pastries, or like Starbucks, this is a must-go-to location. Even during COVID, the hip atmosphere, selection of coffees and desserts (and other foods) is nice and they are following the current COVID guidelines very well.Not much else to say. The coffee tastes nice to me and it really has a lot to offer in terms of a whole coffee experience that is visually pleasing and welcoming.
July 2020 by Melyssa F.
5 starts on the terrace service, both servers were on point with bringing us water, explaining the menu as well as the social distancing and cleaning of this place is spotless! However, my overall experience was alright ... I've been to the one in Seattle and New York and this one doesn't compare not one bit. The layout is on different floors which makes everything feel so much tighter and packed. There's two separate lines but there's no clear way of knowing where to go so it makes you feel like people are cutting you.We were lucky they accommodated us on the terrace for a drink since we didn't have reservations and one hour was plenty. I had the lake shore drink which was good but not worth the $17 same for the $17 pour over bijou my fiancé got. The view was cute especially with their weather The other locations drinks were bigger and just better. I really wanted the to go cups since they were plastic and had the reserve logo on them. I had offered to pay and the server was so nice to give it to us upstairs since the bottom employee made it feel like since I hadn't purchased anything I couldn't have it (even though We had bought the drinks and a mug)It's worth going just to say you visited but I wouldn't come back to this specific location.
July 2020 by Chad Taylor
TASTY coffee (I got the Hazelnut Bianco), and a fun, intriguing atmosphere. Definitely a bit over priced for the quantity and flavor, though.
July 2020 by Vanessa F. Church
Every detail of this visit was outstanding! My food was delicious and my chai tea latte was excellent!
July 2020 by Domonique Scull
Very cool Starbucks. Would have liked to have more opportunity to view the menu instead of right before getting to the register. Theres so much on the menu and a lot of pressure to move fast so I felt like I had to rush my order. I recommend trying to research the menu before coming if possible
July 2020 by Smith Culberson
Amazing! I’ve always been a huge Starbucks fan and was thrilled that the worlds largest would be right in my city. The vibe is fun and the decor is beautiful. Do yourself a favor and stop in for a latte or two.
July 2020 by Kamila Zaremba
Positives first: the atmosphere was awesome and the decor was lovely. Bathrooms were also very clean! I had no problem getting a beer as I waited on my take in the bar section a few months ago. Negatives: my partner and I sat down at our table after we had been seated and placed our order for our first drinks...then we waited an hour before we were checked on again and longer until we received our drinks. No idea what happened. We had another waitress put in an order for us until we saw our waitress again. The drinks are tasty and our waitress did apologize, but an hour was long! It was a busy night and we had no problem waiting 20-30 mins before getting our drinks, but dang!
July 2020 by Alok Mehta
The biggest Starbucks Roastery . Beautifully designed. Very spacious and good seating layout if you want to get work done
July 2020 by Shin M.
Friend got a whiskey barrel coffee. It was super super sweet, not a fan.I got two truffles. Asked for salted caramel and he gave me dark chocolate.
July 2020 by Eric B.
The Reserve Roastery is self-described as "a shrine to coffee." It's certainly that and also a unique tourist attraction found in only 6 locations in the world. When the former Crate & Barrel flagship reopened as the largest Starbucks in the world, the Missus and I were eager to visit. But reports of long lines stretching outside the building and the apparent unavailability of sit-down dining reservations discouraged us (hack: if online reservations are not available through Tock, send an email to [email protected]
).During the depths of the pandemic, the first floor remained open for carryout only. We were in the neighborhood on a Monday afternoon around 5 PM, shortly after their 2nd and 4th floors reopened to 25% capacity. With no crowds visible on the outside, we moseyed right in and observed a handful of customers outnumbered by store personnel. Was there any possibility of dining on the Rooftop Terrace without a reservation? The concierge explained that the open-air space on 5 was temporarily closed due to "complaints about bees," but he ushered us to an elevator which brought us to the 4th floor. The door opened to a virtual ghost town. Jeepers, we had the entire cocktail/coffee bar to ourselves (check out the accompanying photos)! With no other tables occupied for the next hour, the staff was delighted to lavish us with attention. The skylit space with its simple beige-and-turquoise décor is sleek, and the view of Boul Mich from the floor-to-ceiling windows is spectacular. Goodies made for Starbucks by Italian food purveyor Princi may be ordered on any floor in the roastery (there is no actual dining room, and bar and café seating is limited). Portions are 'small plate,' and understandably when we visited, some items on the limited menu were not available.From the list of fancy artisanal cocktails, I test-drove the Cold Brew Spiced Rum ($15) and my Missus had a "tall" iced coffee ($7). I seldom order mixed drinks, but the blend of rum, cold brew barrel-aged coffee and chai spices was mellow and satisfying. For light bites, Princi's authentic Roman-style pizza al taglio features a delectable focaccia-like base. My Missus ordered a slice of Margherita pizza ($8) and I had the Salame Piccante ($9). We finished with pastries, a cinnamon roll ($4.25) and a chocolate cornetto ($5).Bees or no bees, we knew the prices would sting. Including tax and tip, we paid somewhere north of $60 for a dainty repast that was delicious but closer to a snack than a meal. However, the price of admission was free and exploring this museum-like palace of caffeinated beverages was an entirely new and enjoyable experience for us. Go there before the crowds return!
July 2020 by Rouhy Prueitt
Beautiful, worth your while to go see. The Wiskey Barrel cold brew (I added a tad of vanilla sweet cream) was special. The pastries are not your regular Starbucks fare, totally delicious fresh croissants.
July 2020 by Liv Kim
Wonderful place. You can have great experience. It is more than you thought. My husband who loves quality foods, he loves coming here with me. Not only coffee but their drinks are also good. Everything is fresh and great quality. But one thing that I didn’t like, their computer system was messed up I paid somebody else’s bill. If I didn’t noticed that, I would’ve just paid something totally different. I still have to pay mine and I had to wait for the money to be back in my account for 24 hours. That was disappointing but everything else was great.
July 2020 by Jeanette S.
This store is honestly amazing. I was wow'ed by every single floor I visited. I could not believe how gigantic this store was, how unique every different floor was, and generally how well-designed everything was! I did not end up buying anything from their gift shop, but everything there was honestly so cute. They had limited edition cups and shirts that you can only buy from this store, and really nice ceramics as well. After going up several escalators, I finally ended up at the top floor and got myself a whisky/coffee drink. Despite the endless number of tourists in this store, I found myself a spot at the bar and was able to order and enjoy a delicious drink. They also have a rooftop area, but since I visited during the winter season, it was still closed to the public.
July 2020 by Alexis Koskan
Cool spot - If you want to enjoy your food/beverage on the roof, make a reservation at the front. There are interesting items on the drink menu that are not available at all Starbucks. This is a fun place to visit and check out.
June 2020 by My N.
A MUST if you're in Chicago. This hail as the "world largest Starbucks" and it sure didn't disappointed. It has 5 floors, each with a different theme food and drink choices. Due to COVID some floors were off limits. The 5th floor rooftop are reservations or waitlist only, however we were lucky and was seated right away. Other floors were self seated.What we orderWhiskey aged barrel coffee- there's no alcohol in this drink however you still do taste the oaky flavor top with vanilla syrup it was a perfect balance drink- OUR FAVEMint Coffee- wasn't a big fan of this one, mint syrup was a little over powering, I prefer Philz mint mojitoCoffee martini- this has vodka, however the coffee is quite strong you don't taste too much of the vodka. This was also one of my faveThey also have a wide arrange of pastries, pizzas and sandwiches.
May 2020 by Natalie Cather
This is such a neat location! The staff goes above and beyond and it’s so cool to see all the new drinks. Hopefully we can be on the rooftop this summer!
May 2020 by Marie B.
So thrilled to visit the Starbucks Reserve during my brief Chicago visit! (2/19/20) I have visited both locations in Seattle and enjoy both tremendously. This chilly morning I was greeted by enthusiatic staff at the main entrance. I felt like a little kid riding the escalators and checking out what each floor had to offer. I didn't get the opportunity to have a coffee or freshly baked pastry though. Just took it all in fast forward fashion and vicariously felt energized. Enjoy the photos from my quick visit!
April 2020 by Tammy C.
This is the place to go if you're a coffee lover! As the world's largest Starbucks reserve, they have 4 stories and each story has a theme. It took a while to find seating anywhere as all the floors were packed (except maybe the 4th floor where alcohol was served, but my family and I lucked out and found seating with a good window seat overlooking the bustling streets below us. In addition to ordering some drinks that originated from different parts of the world, we also ordered tiramisu and chocolate croissant. The tiramisu was delectable and everything you would ever want in a tiramisu. Not too sweet, not too heavy. Just perfect. The chocolate croissant was buttery and flaky and not an overkill in chocolate! The cherry on top was getting to the 5th floor, which leads to the rooftop. I imagine during the warmer months it is open, but it was closed when I went up. Nonetheless, the view from above was amazing! Def a touristy spot to come to, but hey when you get here you'll know why!
April 2020 by Connie S.
This reserve gives me the same feels as Disneyland's space mountain. The interior is very nice and all the employees there are super helpful. The lines through... can get really long and the seating can be very difficult. We got a few desserts here and all of them were unimpressive. I was let down.
April 2020 by sarahs-eatss
Great espresso cocktails and appetizers! Very fun and perfect atmosphere for happy hour or pre-dinner drinks. Offered many free samples too
March 2020 by Kelly Tulk
Such a cool place! We were lucky to get inside since they were limiting the number of people allowed in. Good since there wasn't a crowd. Loved the cool design and food/drink options available. Thoroughly enjoy the espresso martini. Worth the multiple attempts to get in.
March 2020 by Ann L.
I would definitely become a regular here if I lived in Chicago. As the world's largest Starbucks with five floors, each floor is different and makes a great hang out spot. You could spend endless hours here chatting with friends over a cup of coffee or have a work/study session. You could also enjoy after-work happy hour at the bar. The atmosphere here is pretty chill despite how crowded and busy it gets. We came at a good time on an afternoon and was able to get a nice table by the window. It was very relaxing as I sip my hazelnut bianco latte accompanied with a chocolate croissant over a view of Chicago. Their unique menu has some really interesting choices. Not your usual Starbucks' menu. Plenty of desserts and baked goods ready to go. Services were friendly and quick. Bet I could have a pretty productive day here.
March 2020 by Natalie N.
I worked at Starbucks for two years and visiting a reserve store was always something I really wanted to do. We don't have any Reserve locations where I'm from so when I found out Chicago had one I knew I HAD to visit it! I truly was not disappointed, I went two times while I was here and it was delicious both times! The experience is exactly what you hear from others and honestly it surpassed my expectations! The layout of the store itself was so incredibly beautiful with about 5 floors I believe? They even had a beautiful rooftop where you can have your coffee up there and see the view of Chicago and it was incredibly breathtaking. This is not your average Starbucks so you won't find the drinks they have at their normal stores. The Reserve stores are truly for people who appreciate craft coffee and don't mind spending a little more for great quality beverages. Starbucks alone is not cheap but these stores are a tad more expensive but again totally 100% worth it. I truly believe this is a MUST especially if you have never been to one of these ever before. You'll truly not regret it at all, I honestly can't wait till I go somewhere else that has a reserve store to have this experience again!
March 2020 by Ashley B.
A must see in Chicago. I love the decor, the sections are all amazing and the overall concept is just awesome. This is the largest starbucks in the world. How could I not stop by? Firstly the design team absolutely killed it. Just the steam punk, modern, warm, industrialized look was so appealing and cool. There was so much to see everywhere. The first floor is for your traditional coffee drinks, the second floor is the bakery, the third floor is experimental coffee and the top floor is a cocktail/coffee bar. The rooftop is also open in warmer weather. Honestly the concept is so cool it's hard to put into words. My fiancé and best friend ordered our coctails and they said it was such a interesting experience it was hard for them to explain. I highly suggest getting a drink up there because they don't have coffee inspired drinks like this anywhere else. All three of us ordered something different and coffee inspired and were all thoroughly impressed. I had a matcha drink and it was absolutely delicious. Overall 5/5 stars. This place is beyond cool and so worth cozying up or exploring. It's surely an experience for tourist or locals.
March 2020 by Kelli Sias
We went first thing on a Saturday morning. It is not a regular Starbucks. I would describe it as a shrine to coffee. The pastries are the real thing. We had the origin flight. It was a great experience. Expect to pay for quality. The cocktail bar had an amazing staff and the drinks were beautiful and delicious. Rooftop wasn't open because of the weather but a cute location. Good experience.
March 2020 by Sasha T.
Can you say gravitas?! I have been to the reserve in Seattle which got me so excited when I realized that there was one close by in Chicago. This place is huge! 3 stories of goodness. The pastries (especially the pistachio one) were so fresh. Unlike a regular Starbucks, I got the gage that the food is made in house daily. On another visit I ordered the salmon toast which was the best possible way to start the day. My only gripe was the confusion between levels. When I'd want something I'd get the response of "we don't have that here, but I can do the coffee and you can get that on the second floor" or vice versa. That meant I had to break up transactions and spend more time than planned but it's fine. The gravitas blend was honestly the best coffee I've ever had. This is a very special place if you love Starbucks and/or coffee in general. Many photo ops here as well with all the cool decor