Crown Nissan of Decatur is a dealership known for its wide selection of affordable cars, SUVs, and trucks, catering to various customer needs. The dealership offers free perks, including a car wash with each service, and is dedicated to community involvement through fundraising for local schools and hosting events. Customers appreciate the knowledgeable and friendly staff, particularly the salesperson, who is noted for their good personality and helpfulness. The service department is staffed with trained technicians certified to repair all makes and models, ensuring quality care for vehicles. Positive experiences include the dealership's honesty and integrity, highlighted by staff returning a lost diamond ring found during a car cleaning. Customers also commend the quick and efficient service for repairs, although there was feedback regarding warranty checks not being conducted. Overall, Crown Nissan of Decatur strives to provide a caring and supportive environment for customers, making it a reliable choice for purchasing and servicing vehicles.
Tyler was very friendly, professional, and attentive. He answered all of my questions and concerns. He had great energy and excellent representation for the company! I would most definitely recommend anyone looking for a vehicle to look for Tyler J Schilz (TJ), he will point you in the right car ! ☺️
June 2024
Service department has always taken care of my vehicle with excellent customer service and friendly staff
May 2024
Was able to get my truck in and worked on quickly and they did a great job
