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Most Recent Comments
I went in to ask a question about the PB fonts on the website. The woman helping me was so condescending and dismissive of my questions, and acted like I was such a bother to her! I’m not surprised there were so many poor reviews of this store. They need to reassess their customer service and common courtesy. I will not... read full comment
I was trying to buy a blanket, but a customer came in after me that was getting a bed. The service I got after that made it quite clear that the employees work on commission.
Return policy changed I was told recently, they said that PB has been losing money on returns. I understand policies might change but the overall customer service was pretty terrible. The store associate seemed to treat me and everyone else like we were beneath her . I have no desire to go back to this store.