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August 2023 by Sarah F
I stopped in yesterday to buy a toy that I had promised my son. They have great prices on Roblox sets which is great. They had a lot of great seasonal decor as well, and I bought some really nice pieces at a great price. As far as clothing goes, they have a really tiny selection. For babies they didn't have ANYTHING in some sizes, and others only had one or two items to choose from. That was disappointing. I'll stick with Burlington from now on though, because they have the same items for the same price (some are even cheaper) and they have a WAY bigger selection.
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August 2023 by sushma ceasar
Terrible customer service! Which is a shame because they have good products.I was overcharged for tops on sale because they didn’t have a tag, despite showing them similar tops for a much lower price. The manager Samantha was completely unhelpful stating ‘policy’- the ultimate refuge of people who should NOT be in the service industry. I spent a more than $150 in that store so couple of dollars extra is not what bothers me- it’s people in the service industry who really don’t care about their customers.
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August 2023 by Ericka Gonzalez
Today I witness a cashier lady being extra disrespectful to a family. I have never seen someone be so rude to a customer. I didn’t catch the ladies name which is unfortunate. A customer shouldn’t have to be treated in such a manner. I spoke up and told her how her services were very inappropriate and that the customer always comes first. All she said was “wow” like it was such an inconvenience for her . Ross should really do an internal investigation and figure out the cause of this problem. She is not a good representation for Ross. If anyone experiences the same treatment please get her name and report her.
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July 2023 by Oleksandr Dmytruv
We bought a lot of things today, but we didn't like that the girl at the checkout told us the prices were higher than on the price tag!!!??? So it should be, or how?
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June 2023 by Yesenia O
Ross finds are the best. My go to place for workout pants that won't break the bank but good quality. Found a pair of fabletic pants yesterday and the quality feels so good, for a great price. Went in for a suitcase and left with much more. Cute home stuff.
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April 2023 by Marja Fricano
Ross is SIMPLY the BEST! Affordable great quality! Professional employees!
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February 2023 by Rico Garsia
He could say that this store is one of my favorites for what reason every time I go to this store I find many specials and I always come out with one thing or many things, very good places to shop for clothes and other things
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December 2022 by NANCY ELIZABETH LOPEZ RAMIREZ
What type is of customer shops here?!?!? Obviously pigs!!!!!! RESPECT THE PLACE YOU SHOP!!! STOP BEING A SLOB!!! Or is this how your homes are??? Probably!!!!!!!! I left as soon Ad I took these fotos!!! ASAP!!!!!!!
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October 2022 by Janice Tomas
They have alot of different clothes but they don't have alot of selection on shoes
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October 2022 by Becky Acosta
Starting to look like holidays are around the corner.You gotta have patience to shop here, it's getting messy.
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September 2022 by Gina L.
There was a lot of choice and I needed shoes...Too bad for me! The saleswomen were quite unpleasant, not smiling and preferred to discuss non sense with the salesperson rather than take care of the customers.
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August 2022 by Nancy Calderaro
I am so sad. I can not shop here anymore. It just made my anxiety go through the roof. This is how the store was Sunday when the first opened 8/21. This is just not acceptable.
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August 2022 by Alexis Romo
Used to be my favorite ross when it opened. I go all the time with my mom, used to be so organized and staff was very nice. Now staff is very unhelpful, lazy, and rude. The store is an absolute mess, and very gross with stains and stickers all over clothing. The one manager hurried our transaction because she was taking a personal phone call and ran to the back as soon as she was done with us. When we checked our bag, she didn’t give us our wallet and we proceed to go back in the store to receive said wallet because we didn’t know where the manager put it. The other staff did not move a finger to help us look, and after we told told him he acted like we weren’t there. Younger Staff have been super rude multiple occasions but we let it slide. I will not being going back to this Ross ever again. Don’t waste your time either. Just go to a different location in the area.
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August 2022 by Mike C
What a mess this store is!!! Short staff and the place looks like a hand grenade went off in here.
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July 2022 by Amarayllis Medina
I love shopping here but I hate it. I don’t mind teens to a certain extent but the ones at night I can not stand. It will literally turn 10-10:15PM and they will start announcing that the store will be closing in 15min and honestly sometimes they are rude. I know how it is closing down a messy store but there’s only so much you can do but treat your guest with respect and kindness.
