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February 2024 by Terry Dault
Won't Answer phone!. . .
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September 2022 by Evtim Kozarov
Very poor hospitality from Syncrony Bank they gonna miss a lot of business and never be returned customer for them…..
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February 2021 by Betul Akman
İts not shopping place. Dont go there
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October 2020 by Monique Brewer
I can not believe that Marshall's department store is stealing from its customers. I been a customer since childhood. I was excited at the fact Marshalls and TJMAXX is now selling high end purses I use to dream about.I purchased a purse late February 2020 for $1400. The next day I saw purse I liked better and it was $300 cheaper. I immediately canceled the first order within 24hours. Cancelation Ref# CS1620282. Some how the purse still was delivered and I immediately returned it within a hour of its delivery.By late March Marshalls never returned my $1391.85. I called back to Marshall's and was told a piece of paper was missing from inside the purse. OMG..Customer service could not explain what paper was missing and said the purse was sent back to me.I never touched the purse I only opened the box in the UPS store to retrieve the return label since I already canceled the order. Within a hour of its delivery to the UPS store I had the purse at Fedex store to be returned. I know Marshall' s has cameras in their warehouses. What paper? Why are they doing this to me? I felt insulted and discriminated against I was told the returns department was closed due to covid- 19 and I should dispute it with my bank.I disputed the charges with my bank and received my money on April 5th 2020. In July 2020 I received a notice from my bank stating Marshall's has not compiled with attempts at refunding my money and the bank will be taking the $1391.85 back out of my account. This left my account negative over -$500I'm floored to my knees I lost my job due to covd-19 and we are at risk of losing our housing for me and my children.I have been calling Marshall's for weeks and noone has any answers. A customer service manager told me they are waiting on the creditcard department to let them know what happened, its been over a month. I was refunded $10.61 the cost of shipping on 10-6-2020. A slap in the face. I dont know what else to do. I have 5 more weeks of unemployment left and my family is struggling financially. Marshall's merchandise was returned the same way they sent it to me and I returned it on 3/28/2020, and I'm still fighting for a refund swven months later. I have tried calling their corporate office on several occasions there is no operator available and I do not know any names to use the extentions.This is so unfair its been almost 7 months since I returned the merchandise and they are keeping my money. I have no answers I will ave to contact Consumer Protection Agency.I will never shop here again.
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September 2011 by A Google User
This is a corporate location, not a store.
