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“Excellet selection and the salesman was awesome! I am disabled and he was abled to help me pick out exactly which mattress would work best for me with my spinal condition on top of having a bed frame with shelves under it! I am beyond excited to get my bed and let my spine heal properly! And I am stoked to finally have an adjustable bed like they have in hospitals so i can sit up comfortably in bed. The salesman was not just knowledgeable but also very friendly as well and out up with my quirky humor! I would highly recommend buying a bed from this specific location and Jean Paul. My choice was very easily made after trying 4 different beds. I am someone that normally has a hard time making decisions on large purchases but after trying out the one I bought I went back to what I thought was my favorite and confirmed it wasnt the best and BAM decision made! The price was very reasonable for me being disabled (thank you labor day sale!) and it will be well worth the money for me to have a comfortable bed for me to sleep on and my spine will feel so much better! Thank you Jean Paul! Its much appreciated!! And I thank you for your help and patience while I made my decision! I think you can tell by how long this review is, but I am ecstatic and cannot wait to rest well with this new mattress and the adjustable bed frame that can sit on top of my current storage frame!”
“We recently purchased a mattress online from Mattress Firm but weren’t completely satisfied when it arrived. We decided to visit the store, and Adam, our salesman, was absolutely FANTASTIC. He was patient, knowledgeable, and helped us find the perfect mattress that suited our needs. We never felt rushed, and Adam made the entire process smooth and stress-free. Highly recommend working with him if you’re in the market for a new mattress!”
“Salesman was awesome answered all my questions printed out a ailed info sheet on the item I was purchasing and helped with a problem while trying to process a gift card. Brian was all around wonderful☺️”
10AM - 6PM
357 E Townline Rd, Vernon Hills
Mattress Stores
“Our sales guy was extremely nice . When we walked in he took us through all the beds for our needs .At no time did he try and push us to buy out of our price range and that was nice . We for sure to go back to see him if we ever need another bad .”
“Got a mattress retailing between 1700 and 2400 for 1100. Great deals. The owner helps strap the mattress to your car and he even sent a text to check if we got back safe. Definitely check this business out.”
“Stephen at Mattress Firm in Lake Zurich was extremely knowledgeable, very helpful, and super friendly as we picked out my daughter’s new mattress!! Delivery was quick and easy! Such a positive experience!!”
“Mary was the best! She helped us compromise based on the different model features. I like more firm, but my wife likes plush. She also informed us about her own experience with Purple, which helped.The entire setup is nice, not pushy, up to the customer to decide if the bed is right for them.We can’t wait to try out the new mattress in our guest room.”
“So helpful and knowledgeable!Update: friends that have stayed over loved the Nectar mattresses in spare bedrooms. Recent house guests stayed in main bedroom. They said they slept great on Beautyrest hybrid. This was a fabulous purchase and we were treated so well! Thanks!”
“Jessica was warm and attentive from the moment we walked into the store! She answered all of our questions and really took the time to explain every feature of every item we expressed interest about. Thank you for being so phenomenal!”
“Worked with Larry at the Arlington Heights location. He is
professional, knowledgeable, helpful, experienced and I felt
confident with his recommendations. In addition to settling me
on my new Tempurpedic, he straightened out the order my son
has with American Mattress with most agreeable terms.
This is my third purchase with American Mattress Arlington Heights in the past 16 years. Total satisfaction. I definitely
recommend.
Should add that my new mattress arrived on the date promised and the delivery team from American Mattress was also professional, friendly and impressive.”
“Ryan was wonderful he answered all our questions without being pushy. He allowed me space and time to test the products without hovering over me. I usually leave once salesman get pushy but I had a great experience.”
“Professionals at work. They delivered my dining room set and set up was extremely efficient. The one knock would be they did not take off their shoes or wear booties, and it was raining so that sucked. But they were great otherwise”
“I found high quality mattresses & amazing customer service at American Mattress & the salespeople had us feeling right at home. This is where you need to go if you’re looking for a great deal without any hassles,Thank you American Mattress. And a special thanks to the sales rep Michael Means one of the coolest I ever met.”
10AM - 6PM
1007 E Rand Rd, Arlington Heights
Mattress Stores
“Eric was extremely friendly and knowledgeable, and made the mattress buying experience incredibly simple! Was in and out of the store in less than 15 minutes with my new mattress (which he insisted on helping me to load into my car). Nice job mattress firm, and nice job Eric! You rock!”
“So happy with this store! Eric was incredibly friendly, helpful, and knowledgeable! We had a warranty exchange and he made the process so easy! We first went to a different mattress firm location and we left very frustrated. We walked into the Arlington Heights store keeping our fingers crossed for a better experience and I'm so glad we did! I would absolutely recommend this location to anyone.”
“Chris was knowledgeable in their products and helped us make the decision on the best appliances for us. He took the time to explain the processes from scheduling deliveries and haul away to rebates available from the manufacturer and Grand Appliance.”
11AM - 6PM
1474 Butterfield Rd, Mundelein
Mattress Stores
“Just purchased a mattress from Anthony the manager yesterday. He was very knowledgeable and professional working with my wife on choosing the right mattress for our needs. Coming from someone who has been in the sales industry for 10+years, Anthony is a true professional and understands the importance of building and maintaining positive relationships with his local market. I will definitely return for future purchases and recommend him to anyone looking to purchase a mattress.”
“Tom was very helpful. I did not feel any pressure to make a purchase. He worked with my price range to find the best possible mattress for my needs. I would highly recommend the Palatine Mattress Firm.”
“My dad walked in there today and was greeted by Jack Eisenberg. He purchased 3 mattresses and was very pleased with the pricing, customer service and professionalism. 1st time customer and highly recommend this location! Thanks so much!”
“Robert at the Lake Zurich store was awesome. He was very friendly and knowledgeable about his products. Will be back for our next purchase, and to support local businesses.
Thanks again Jim”
“Perfect! Delivery was one time and quick. Very respectful as a I requested them to remove their shoes , as they go up my living room. I love my sofa. Looks pretty in my living room.”
“Kim was so helpful in helping us find the right chair and ottoman for our sapce. She was especially helpful when it came to fabric selection. If you are looking for high quality, made in USA, furniture the I highLet recommend Penny Mustard.”
“We enjoyed our experience at sleep number and being able to try out different beds is key to buying what’s perfect for you. Brandon did an excellent job at showing us all the options and how the sleep number beds work. The process felt seamless.”
“Went to the Arlington Hts., IL location. The process was so easy! We did have a question while ordering and called the number listed. Got the answer we needed, and placed the order.
Got the delivery on time. The two delivery guys were very nice, happy with them. For us this truly was a 'HassleLess' experience! :)”
“I want to start off by saying that I called Penny Mustard customer Service about a question on how to get a king size mattress which I had "inherited" up my stairs. The mattress (which was purchased from Penny Mustard by a friend who decided to move out of state) sat in my living room for a month before attempting to hike it up the stairs. I called Penny Mustard to ask if they had any advice and spoke to Donna who not only was friendly and very knowledgeable about mattresses. She took the time to speak to me about "folding the mattress in half" and getting it up the stairs. And she was so right! We got the king size mattress up the stairs like professional movers.Thank you Donna for taking the time and sharing your wisdom in mattress moving and for an excellent customer experience.”
“Great staff, especially Conner. He was professional and friendly , set up our sleep numbers, and walked us thru the sleep number application, getting us points we used to help pay for the removal of our old bed. He kept us updated and checked if everything went well after delivery. Excellent job Connor , thanks again.”
“The mall is clean, the parking is easy, and it has 90% of the stores you may need. We usually only come here for Target because this location has more stock than the ones by us.”
11:30AM - 5PM
1213 E Rand Rd, Arlington Heights
Mattress Stores
“Bought my sectional years ago from this store loved it them...love it now has lasted about 20 years...still looks great and still comfy without anything broken/ worn!!!”
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“Had a very knowledgeable sales associate who helped me find the perfect mattress for my back issues. No pressure. I will definitely go to Mattress Firm Kildeer in the future!”