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October 2023 by Victoria Cluney
Employees are very friendly and helpful to all your needs
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August 2023 by Sara Watson
Ryan and his team have always been very good to me. Prompt and efficient with my needs. So very appreciative! Thank you so much!
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June 2023 by Vitalii Voitkovsky
(Translated by Google) One day, this bank will have a convenient mobile application that will allow you to resolve any issues online, without having to go to the office. ???(Original)Однажды этот банк, будет иметь удобное мобильное приложение которое позволит решать любые вопросы решать онлайн, без необходимости ездить в офис. ???
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May 2023 by Susan Morgan
Lewistown location has always gone way over what is expected to help me.
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June 2022 by Mikayla Porter
If I could give 0 stars ⭐️ I would!!!!!!!!!!!!!!!!!!!!!! THEY ARE NOT HELPFUL NOR DO THEY SEEM TO WANT TO BE!!! Bitter women working at the teller!! Horrible “costumer service”!! You don’t feel welcomed coming in. The “policies” are ridiculous. I had been banking with this bank since I was 16 and now I’m moving banks! Very rude, makes you feel judged and incompetent! Never going back neither will my family! Woman on the phone was out of touch with how she spoke to me and decided to tell me to go else where after “transferring” me to a VOICEMAIL. Instead of helping me. They are not helpful and seem like they don’t want to deal with costumers and their concerns. And after I was sent to a voicemail I called back 5x and they ignored me! Ridiculous and very unprofessional to say the least!!!! ? not only did I feel belittled for needing my services met, but I felt DISRESPECTED. No one should feel that way especially in such a small community!!!! I banked here for most people do for the convenience of it being in our town and because it should be more personable being a smaller community unfortunately this was not the case !!! Poorly done IPAVA STATE BANK. Shame on you all. @Lewistown location. I CAN HONESTLY SAY IVE HAD BETTER SERVICE AT A FAST FOOD DRIVE THROUGH!!!!
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June 2022 by Kara Pigg
Great small town bank. So personable.
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December 2021 by Marie
Horrible policies. Most of the people that work there I have been ok with but there is one lady who always has a rude tone of voice! The way she says things makes you feel judged and unwelcome. Good thing we have PNC bank as well. We only have this bank because we live here in town and there is no pnc near here. I do not recommend this bank.
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August 2021 by Alexandra Headley
I went in there today to cash a check by somebody who banks with them, they couldn’t cash it due to the persons funds not being available at that time which is totally ok! I don’t mind that. The person told us it may not be available until this evening. I’ll wait until tomorrow but the lady’s tone of voice was just very rude. I will not be going back to the lewistown location! I rather drive 20 minutes into Canton! If your going to be working as a bank teller, you should be friendly and nice to your customers. She had a rude facial expression and voice. I felt unwelcome in there and judged. She definitely needs to take a course on customer service! If I had an account with them, I would be closing it based off my experience there.
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October 2020 by Robert Mayhugh
Policy's and customer service are a joke. Always have an excuse!
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August 2018 by Elizabeth McClay
I get ignored by the loan officer, Steve, who can't return my phone calls after I've called multiple times to see about loan application! Will never bank here again!
