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September 2024 by Angel Weisel
Very helpful in person bc the app wasn't working
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June 2024 by Joseph Grutzius
Andy is great, very froendly, he will go out of his way to help you with your insurance needs.
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April 2024 by Carl Miller
Great insurance office
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March 2024 by L Faye Simpson
I went to the Allstate Office in Marion. On a Monday the door was locked, knocked and Holly let me in. Did not say a word. She was on the Computer, I‘LL Be Right With You. Then Someone Called And All She Did Was Set And Roll Her Eyes Around. Andy Woods Was Not There, So Came Back Wednesday At 9:00am. I Cancelled A Doctors Appointment, My Insurance Was Important. He Said He Couldn’t Help Me With My Auto Insurance. Because He Didn’t Write It. He Gladly Took My Homeowner’s Payment. He Didn’t Write It Either. I Asked Him Can You Rewrite Auto Policy For Me? He Said I Can But It Would Take 4 Months To Be Into Affect!! I’m Not No Dummy That’s What He Made Me Feel Like. To Get Rid Of Me. I’ll Check With A Good Friend. Maybe He Can Help Me. Is What He Said. Will Be In Touch With You By Friday. They Told Me My Auto Insurance Was Blocked That’s Why He Couldn’t Do Anything. So I Called Allstate Customer Service, They Said He Can Help You. I Didn’t Know Allstate Customer Service Called Him, And I Called Him On Friday. He Answered The Phone, He Screamed At Me, My Husband Heard Him Yell, And He Wanted The Phone. He Said , Andy Did Your Going To Have To Give Me Time, All I Was Doing Was Trying To Tell Him What Customer Service Said. I’ll Let You Know. Him Or Holly Neither One Called Me. Sent A Email With Two Different Policy Quotes. I Have Never Been Treated So Badly My Someone WHO Is Supposed To Be So Professional. In His Office And On The Phone. Very Very Rudest Man I Have Ever Spoken With. It’s Just As Easy To Be Nice As To Be Rude. I Guess He Was Upset Because He Was Not Golfing Or Walking His Dog. As He Wrote About Himself, When He Isn’t In The Office. He Has No Business Being In Office At All. I Looked At The Reviews About Him Some Not Good. I’ve Had Allstate Before (Debbie House) So I Over Looked The Reviews. Yes They Are True. I Was So Upset With Them. I Had Different Insurance As Soon As I Got Off Of The Phone. 4 Months To Write A Policy, Yeah
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January 2024 by Michael Vincenti
Friendly, easy to talk to and and very helpful. Sent proposals quickly.
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November 2023 by Kathy Smits
HiI was very satisfied with the speed, efficiency and care given to details for the needed coverage I was seeking. I appreciate Andy and Holly very much! I now have house insurance bundled with my car insurance I already have had for years. I was helped with various steps that I needed to finish to complete purchasing my house insurance policy. I love the personal touch and customer service I received which is rare these days! Thank you! I truly am in good hands as "corny" as that sounds. This is from my heart though and I'm glad to give AllState's agent and staff member in Marion the recognition they deserve. I sincerely thank you!Kathy A. Smits
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September 2023 by WildBill 54
Great place to do business with!
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July 2023 by Alicia Formetoknow
Andy woods was great and very helpful. And was quick to get things moving. I would 100% recommend to get All-State through him .
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June 2023 by T DeWitt
Andy and his team have taken great care of us by providing quality protection at a competitive price. He and his team have always been responsive to our needs.
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May 2023 by Michael Torres
Horrible people call The 1800#. So unprofessional they only work with people they like or can exploit, apparently. Waste more time than actually putting in the effort to help. Instead of assisting me to fix the problem, you tell me to not come to your office because you keep ignoring my requests and my phone calls and you have the audacity to get upset at me for calling my insurance company for assistance. Instead of helping they tell you to call the 1-800 number just as much help.
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March 2023 by L
This guy is a piece of work. Lol. Worst customer service skills of any "agent" I've ever dealt with. He's outwardly rude, insulting and abrasive. He just doesnt care about his book of business obviously. He certainly isn't up for helping customers with their insurance issues. There are too many good insurance agents out there than to have any dealings with this guy. What a joke.
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March 2023 by Bill Haseker
Great place to do business with!
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January 2023 by Vern Ganzer
Personalized friendly and affordable coverage thank you
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October 2021 by Alice Travers
Allstate was cheaper than my other carrier for the same coverage. I like the phone ap to that shows how little I drive so I can get future discounts.
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July 2021 by Charley R.
Allstate insurance will reject your wind damage claim for roof they play the deny deny deny and hope you go away game I have moved my auto to a different company and as soon as I can move the homeowners with the issues I'm having with the wind damage is straightened out
