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November 2023 by Tim Leach
These guys take care of our fleet and are always Johnny on the Spot! They keep us up and running! They do a great job on our personal vehicles as well! Thank you for the great service Randy & Kelsy’
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July 2023 by Cindy Roley
Made an appointment for the week after I called. Took it in on Tuesday, 8 am. On Friday afternoon, they still didn’t know what was wrong with it and didn’t have time to look at it other than a short time on Tuesday because “they had a full schedule”. I was without a vehicle for 4 days and paid $275 to not know what was causing my vehicle’s issue. I was trying to support local small business. I will never take any vehicle there again.
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July 2023 by Hunter Hohenbery
Had to have my car towed. They refused to tow it to the body shop I requested. Instead took it back to their business. 5 days later my car was still not towed to the place I requested. Which now requires a second tow charge now and 5 days of storage. Will never recommend or use again.
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March 2023 by Andrea Zini
Quick and efficient, but I had to take my poodle back home.
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January 2023 by Kelly Vanderheydt
Thank you for awesome service! They were able to diagnose my issue almost immediately from me bringing it in. Although car repairs are never fun to pay, it’s worth the service I received. Thankful for heat!Service: Auto maintenance
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October 2022 by Kallie Lee
This business is my go to for oil changes, always had great experiences. I recently had to take my car in for repairs to an insurance identified shop (not Metamora Motors). They ran into delay after delay and when I received my car it was still in disrepair after a month of “work.” When insurance gave approval to go to a shop of my choosing, I knew exactly where to go.Metamora Motors identified the problem and fixed it same day. They even went above and beyond to fix the esthetic issue of the fender liner crack the other shop ignored. The team there is friendly and knowledgeable. Could not recommend them more highly!Services: Auto maintenance
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August 2022 by Kim Salmon
I have used Metamora Motors a number of times over the years and been happy with their service. Last week, I took my car in for brake repair and I also needed an oil change. Apparently, and I say apparently because there is no way for me to confirm this, the threads came out along with the plug in the oil pan. They told me they needed $800 to put in a new pan. I was never allowed to speak to the owner, which is TERRIBLE business practice. They decided to meet me halfway and I *only* had to pay 400. This is so ridiculous. They kept telling me it wasn't their fault. Sure as heck wasn't mine. I had no way to confirm this story. I'm sure the shop has insurance to cover the technicians. I can't believe I had to pay for that mistake *with no contact from the owner*. Needless to say, I certainly won't be back.
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May 2022 by Dorthy Smith
I requested service that I didn't need and they made me aware of this and did not take advantage and perform unnecessary service. It's not easy to find a reputable, trustworthy car repair provider. Metamora Motors is exactly that place. I will surely be back.
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May 2022 by Timothy Harvey
This place is completely dishonest. My teenage son got rear ended while out of town in Metamora. The tow truck driver refused to tow it to my brothers house in Peoria-“it was too far.” They towed it back to Metamora motors, did not inform him of cost, had it Sat night to Tuesday afternoon, and charged us $475.I called the owner-“that’s the going rate”, even though a tow is $85 otherwise.No informed consent—we take your car, charge you $225 for a tow, and $50 a day fee. My son had no idea the fee, and the owner states-there is a sign at the shop.Last comment-“just turn it into the insurance.” Ever wonder why car insurance is this high with price gouging? Picture your teenager in this situation, this place is all about the$.
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April 2022 by Bob Davis
Randalls Automotive is a great shop for your automotive needsAwsome staff and techs
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September 2021 by Mike Joseph
I'm the kind of person that likes to do things myself if I can. I started replacing all my brake pads and rotors when I broke two bolts. The bolts were in a difficult to reach position and I tried and tried to get them off. I spent several days trying to get them off. Nothing worked. I'm caring for my mother with cancer right now and have my own health problems so I realized I was in over my head. I decided to admit defeat and call someone. I'm new to the area so I read reviews and Metamora Motors had the best reviews on Google. I called them and now I can see why they have such great reviews. The owner's mother answers the phone and works the front desk and she is a sweetheart. She made me feel better right away and told me even though they were short staffed due to the pandemic that they could help me the following week. I brought in all my brake parts and they drilled out the bolts and finished the rear brakes for me. They normally don't take other people's parts and install them on but they helped me out. I will be going back any time I need service on my cars and I also will be recommending them to everyone. Locally owned and honest, you can't beat that.
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June 2021 by Robin Simpson
Very professional service, Friendly atmosphere n staff
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April 2021 by Keisha Darling
Very personable and informative. I will be returning for their services.
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February 2021 by Rhonda McClellan
Refreshing to find a great guy to do business with. We drove from Iowa to buy a truck everything as he represented it it to be. Highly recommend him. Thankyou Tom
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December 2020 by Lyla Nicholson
Great service! Always kind and helpful. Respectful of your time. Do their best to make your service needs as easy as possible.