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January 2025 by Michelle Mueller
Probably the worst customer experience I have ever had in my 43 years with the manager Daniel. Avoid this store especially if you are female. Took my phone to the Sugar Grove store not even 30 minutes later( with my son because that's how bad it made me feel). The "problem" with my new phone (Sim card) was solved in under 5 minutes ( just switched over to the E Sim card) without threats or additional charges.
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December 2024 by NealA
Everyone was really nice and professional. They made the experience of upgrading our phone and plan painless!
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June 2024 by victoria noceda
The person Luanne was very kind and answered all my questions. He was very helpful with setting up my phone.
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January 2024 by Darlene Stawikowski
Thank you Marquis
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January 2024 by Nick Loomis
Great hospitality
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January 2024 by Andolf Rincon
Easy and straightforward
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January 2024 by Erin Harvey
Greg was very helpful!
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January 2024 by Ramon Tiscareno
No comments
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December 2023 by David Townsend
The store manager was great! Very helpful, answered all our questions and made the experience very positive.
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December 2023 by John Conway
Don't bother going there they only have one person working the whole store you'll be there for hours
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October 2023 by Mario Hernandez
I received 5+ star service from associate Jasmine Medina! Jasmine went above and beyond to help me with my new IPhone. Jasmine provided excellent customer service!!! I would highly recommend this location!!
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October 2023 by John Ott
Jasmin was amazing. Her knowledge was outstanding!!!
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July 2023 by Andrei Fratea
Avoid this store, I been here twice and all the time I was waiting at least 1 hour to get 1 tablet even if it was no line!Greg is new here and he have no experience how to setup new lines, he’s getting helped over the phone which takes forever.
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May 2023 by Don Sutcliff
Awesome new staff at this location ?
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March 2023 by Jess Bohler
Please go to any other Verizon location. I was provided incorrect information about my new phone features, incorrect information about my plan and when I confronted the employee about it he gave a condescending "I'm sorry about that." When I said "I don't think you are" he replied, "that's the best compliment I got all day. " I became immediately uncomfortable due his tone and demeanor. To make a mistake is one thing... but to be rude is another.Patrick was noT knowledgable about phone features. Lied about features. It was clear that he just cared about the sale. Had no active listening skills. When I went back the next day he didn't remember me. Had no recollection of a customer he worked with for 2 hours the day prior. But to be rude, condescending, and make the customer feel unsafe is inexcusable.
