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February 2024 by Michelle L.
The staff is ALWAYS friendly, knowledgeable and trustworthy. I've never had a bad experience coming here. I had an appointment and was taken care of right away. I appreciate the staff being honest and kind. I'd recommend this location to everyone! Michael & Mack helped me out today and they were amazing!
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February 2024 by Joseph P.
Lying,up sales they try to many time to just grab in your wallet for cash.The scare tactics worked on me twice sorry not a third time went some where else first 0 stars
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February 2024 by GeorgeMKane
Jay was awesome! I was worried about a faulty tire sensor, especially since I travel on the highway a lot. He let me know that it was only the TPMS batteries were getting low, which is why the TPMS warning light was coming on. I left very happy knowing that's all it was, and that I could get them replaced soon. I would definitely recommend this location!
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January 2024 by Michelle J.
My daughter brought her car in because she was having issues with a tire. They fixed the rim which was causing the tire to leak, sealed it, balanced all her tires and did a complete tire rotation. All for no charge to her. They, hands down, offer the best customer service I have ever experienced from a business. I am blown away!!! Thank you!!!
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December 2023 by Jack M.
Great customer service, they will help you with everything. They provide high quality tires.
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December 2023 by Charlie Galanti
Had an appointment for 12:00 today for 600.00 in tires got there on time and the guy who took my appointment said I was late!! I was on time . This place really sucks and needs a manager. I'll never go back there.
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November 2023 by David Buchanan
Had tires delivered here from Tire Rack. Everything went well, and without issue. You will need to make an appointment to have them installed. They had my car ready before the estimated time, which was great. The staff is friendly and courteous. Would definitely come back and have them install tires.
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November 2023 by Megan Collins
I was extremely impressed by the professionalism and speed of getting new tires at discount tire. They stuck to my appointment time and got my tires installed in a speedy manner. They were very busy and I appreciated the patience they had with me.
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November 2023 by Indian Chief Bam
Wasn't happy with the experience. I verified about 3 times the tires I was coming to get. When I got here, they charged me for the wrong tires then said I was the one who confirmed. I was beyond irritated driving all the way from Northlake to come here because they had the tires I wanted in stock. Horrible experience.
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November 2023 by Leonard Mason
I just moved in the area and I requested my snow tires to be sent up here from another location. There were bumps in the process, and I appreciate how they handled it. Special thanks to Jay for his service and honesty! Look forward to doing business with you all and thanks for your service Discount Tire.
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November 2023 by Lena A.
I had to get my tires fixed ASAP. They fitted me into their schedule and accommodated my disability and allowed me to go home until an opening was ready via text. They also gave me free tires that day as a surprise to me. I couldn't believe. They were really affordable for the two I purchased. They treated me like I was a queen and did very good work. I love this place for letting me get free air in my tires and because of that I knew I would come back when I needed tires. As a valued customer, they gave me 2 free tires. I was so happy as expenses are not good for me right now. They made my day. Great management!!!!!!!!!! Love you Discount Tires in Matteson, IL!!!
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November 2023 by Melissa Agarwal
Such great service. 24 hours from getting my flat to getting tires replaced. Jacob helped me and he was so patient, not just with me but all the customers. He took his time to answer customers questions, do research, and not rush anyone. I typically would go to Costco for tires, but they’ve got a new lifelong customer now. Thanks!
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November 2023 by George Koutsis
This place is amazing for tires. Not only are the tires priced well. The service from the workers exceeded my expectations. Very clean and again the service is great waited only 1 hour with appointment to replace all 4 tires. This is the second vehicle I have serviced here will continue my business with you guys thank you all!
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November 2023 by Jacqueline Gibson
I was informed my tires would be there after taking the day off for a reservation. The manager didn't honor his word at all! Also, they tried to sell me Continental tires the only in stocks and over $1,000! I was then told they would overnight my tires but on Labor Day no show and it's been 6 weeks never received 1 phone call from them. They never ordered my tires. They also were speaking in Spanish in front if me saying they were so sick of Black people! I understand Spanish so that was it for me. I have been going there for years never will I go back. Lastly, there was no hand soap or hand sanitizer yet had a worker cleaning the restrooms! I informed him me and another customer and he stated they were waiting on a shipment of both! WTH ?♀️??!!
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September 2023 by Andrew Eldridge
Very great service. I got helped by tony and Ivan they both were very friendly and they said they could mount my tires no problem when their competitor belle tire said they wouldn’t do it.
