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March 2024 by Shawntel Collins
Suzanne was amazing, she understood the assignment didn’t attempt to over sale and found a piece that my sister would really love. I’m excited to see her reaction. Thank you so much Suzanne.
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March 2024 by Emily
Great customer service! The manager Kayleigh is so knowledgeable and helpful!
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March 2024 by Naomi Kennedy
Hey Ms. B hooked me up!!! Go see her them soon
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March 2024 by Wendy Robson
The customer service at this location is my favorite aspect of this store. Jewelry can be bought anywhere but with the right combination of quality customer service it can be a decades long relationship. Highly recommend going to see Ms B who will shine your existing jewelry while you’re picking out your new pieces. Happy Shopping, you’re worth it. ✨
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February 2024 by Rob Willis
Definitely a good place to do business with. I bought My fiancée a yellow gold ring from here a month prior online. However she tried on a different ring of her coworker’s and now wanted white gold wedding ring like her coworker has.(Kayleigh who works at the store )was helpful and knowledgeable in helping me exchange and upgrading to a new ring.
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February 2024 by Bella Logan
Always great service !
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February 2024 by Ron E
Good customer care !
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February 2024 by Edwina Winton
Excellent customer service, I felt comfortable and not pressured to buy anything
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February 2024 by Dale Danzy
She was great
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December 2023 by Michelle Schulter
Area assisted us at the Orland store lovely girl , answered all our questions and assisted us every step of the way!!!
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December 2023 by JENADI Davis
Very great customer service every experience is always very warm and welcoming I only travel to this location the lady’s here are awesome every visit
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October 2023 by S “Rican” Nunnally
Maybe a year ago I had a gold chain designed and they got the design wrong more then once so recently it broke so took it to a real jeweler and he said the concept was good but the design was totally wrong g and he said they over-priced it a lot $460 ..but the new designer gone redesign it at $175 same concept but just a little different design , actually the proper way ..So I advise anyone not to go get anything fixed any gold chain they charge over $50 where I we t was only $12 totally Kay is rip off
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August 2023 by Jorden Krussell
Suzzane, Josephine, Kristi, Arwa, and the entire Kay Jewelers team my buddy and I are ecstatic about our new watches. Shop with them they truly care.
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August 2023 by Yvettelamond Stephenson
My Experience was beautiful ,Mr. Bill helped me find receipts from Oklahoma. Where I purchased a bracelet. He was very patient and I was very satisfied, thank you.
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July 2023 by Kristopher McCoy
I would like to commend Bill for the excellent customer service he provided. He was a life saver. He was able to expedite the sizing of our wedding rings so that we would have them in time for the ceremony
