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January 2024 by Elisa Jones
Bought 2 jackets great deals when 49cent starts
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December 2023 by Cleotilde Villagran
I can't believe I was shopping and they didn't allow me the bathroom when I know they can open it.
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December 2023 by VaLencia Brown
Sorry this Ross trash ?
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November 2023 by Omar Hussein
I bought a stand for $35, i wanted to return it 3 weeks later but I lost the receipt, they scammed me, only gave me $16 in store credit because they said we lowered the price on this item!!! Such a big scam, should return what I paid for not the discounted price…
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July 2023 by Frida Brito
Guillermo got an attitude to me because I miss heard him when he asked if I was going to take 2 pairs of earrings, I said yes but I wanted to take only one when I told him that I miss heard him and I wanted to returned one pair he got very upset, we all have bad days but it’s always important to be nice to everyone (:
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July 2023 by FACT STORM
Terrible cashiers. There were at least 2 African American cashiers who rush people. They tell the next customer to come up to the register before the transaction is over..its so unprofessional, rude & hasty..do not rush people. I am absolutely furious..They also bagged 3 heavy items together, only to tear the bag & I had to retrieve a second bag myself. My body wash spilled because it was bagged with other heavy items. They think this is efficiency but it's not, its laziness & carelessness masqueraded as efficiency. I am submitting a feedback to corporate because this always happens. Hire better people, not incompetent 16-17 year olds.
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July 2023 by Asmr Grotto
Bad experience with the checkout lane. The cashiers are limited and nobody helps you at the return section, and nobody has an idea whether the checkout lane and return lane are the same. If you stand in line to only return something, you get rude looks from customers, and if I wait on the regular line then I am told to skip to the return line. Ridiculous, so unorganized..also the black girl cashier kept rushing me, I didn't feel comfortable. I will not come back..
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July 2023 by AJ Smith-Moran
Check out line employees can't wait to get rid of you, to the point of telling the next customer to come up before I even finished ringing up. They were just behind me breathing down my neck because the rude cashier told them to come forward. This is so unprofessional..
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May 2023 by Torie McGoodwin
The worst customer service. There is a return line separate from the purchase line, be sure to get in it even if it doesn't look like someone is going to help you. I made the mistake of getting in the purchase line, both cashiers seen me holding a bag and did not redirect me.When it was my turn the cashier that said she was ready was not. I asked the other chasier(who was also a manager) if she could take me and she used alot of words to say no and took 3 other people behind me. When it was my turn the original cashier didn't speek to me the whole time yet greeted others. Won't go back to this location.
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April 2023 by Nguyên Dương
The cashier was very annoyed, she didn't remove all the tags on the clothes I bought, made the security gate creak, when I asked her to check she told me otherwise, and when she She checked that there was one label left on the clothes and she didn't apologize to me but acted like it was nothing... I paid for everything I bought but you guys acted like we were thieves
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April 2023 by D. S.
Checkout times are horrible. Went there a second time thinking the first time was just a one off. I walked in and walked straight out. You will wait literally over 30 min in line. Not worth it. Take a chair and some refreshments if you do go... it's gonna be a while.
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March 2023 by Brigitte Randle
09/23/20 - The sign says 10/23/20 Grand Opening. This whole mall area had been 2 different factories that were torn down and vacant when construction started. They have added a Five Below (opening 10/02/20), Target (10/25/20), Starbucks already opened & a LA Fitness Signature Club or so I'm told (opening TBD). There are a number of other buildings that are as of yet unassigned to a tenant.Ross is a clothing store that sells a variety of women's & men's clothes at a discounted prices to the big department stores like Macy's, Bloomingdales, Needless Markup AKA Neiman Marcus....you get the pictureI have been in other Ross stores and you can pick up good deals, but for me personally I didn't find a lot that interested me. My wife however is in hog heaven having this store within 1/2 mile from our house. Kind of scary.FYI this mall is directly off of the Foster Ave exit from the Edens expressway & adjacent to The Seafood City off of Elston Ave.
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February 2023 by Jennifer Munoz
Name brand items at extra-special savings. Very clean store with friendly staff. I can't believe some of the great designer items that they have in this Ross will be coming to visit again!
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February 2023 by Jamia Cooper
The store is clean and pretty neat. The associate by the fitting room (male) was very nice and polite.
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January 2023 by Andrea Brown
Customer service was awesome went there to get some after Christmas sales and I was very pleased with the selection that was left especially after the Christmas holiday and the customer service was awesome.
