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March 2024 by Raymond Y.
I went to Discount Muffler expecting to pay for a muffler and pipes. Instead, it was just a small pipe that cost much less. I didn't have an appointment, but I was out within an hour. These people are very honest and I wholeheartedly recommend them.
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March 2024 by Andrew Stemple
Employees have attitude issues.. cheaper to somewhere else
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February 2024 by Peiman Khamisi
Just excellent service and price.
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February 2024 by Michael Giandonato
As the owner of a Company in the area named Zeromold. As a owner I can sometimes be a little critical on how others customers service. I am pleased to say that Discount Muffle in Palatine was wonderful to deal with. From start to end they did a great job and will want to refer them to others. Great job Discount Muffler have a great year.
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December 2023 by Yvonne M.
Ashley was AMAZING!! Very friendly, fast and efficient!! Ashley located the problem ( hole in the exhaust) showed me and offered multiple solutions to the problem that was cost efficient for me!! Cant beat the prices nor the service!! 100% recommend!!
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December 2023 by William Foster
Ashley and team are the best. Took care of my vehicle with professionalism,
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September 2023 by Joey B
Amazing service. Friendly Staff and reasonable prices. Thank you for being honest and doing an amazing job!
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July 2023 by Steven S.
Ashley, replaced belt in the snap of a finger. I always feel welcome there. she deserves your business. Steven
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July 2023 by Jennifer Hartman
I was in Palatine visiting my Grandmother when my alternator went out. Auto Zone recommended their shop. I was thankful they had my car fixed the next day but on my way home, I realized the A/C wasn’t getting cold. After bringing my car to a local shop in my home town, it was discovered that Discount Muffler completely ruined my air compressor by pulling out all the wires (they had to remove the compressor to get to the alternator). I paid them $650 for a new alternator and now I have to pay $1000 for a new compressor. So upsetting!!! I wish I could file a lawsuit against them. Do not go to this shop, the mechanics are worthless.
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July 2023 by Jean-Pierre K. Ngoy
Family-owned shop with knowledgeable, professional technicians and customer-centered managers.The team only fix what is broken to save the environment and save their customers’ money.The family and all the technicians are honest in their diagnosis and costs.Let’s support these great American businesses.They warmed my heart.Service: Exhaust
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June 2023 by Joe Chrzas
This is the place to go! Great customer service Ashley is awesome! I bring both cars here. And have referred friends here too! Great people here give them a try!Services: Exhaust
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May 2023 by Irina C.
The problem was oil leaks. The mechanic after the first time did not fix the problem after two weeks I left the car again they took it to another location and the car stood there for more than a week and again, they did not fix the oil leak but in this case they screwed the wheel incorrectly later on the road wheel dislocated we almost crashed, I do not recommend anyone to use they service!!!!!!!! service life-threatening!!!!!!!
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April 2023 by David Schultz
1981 Honda Prelude, no stock available, joe customized a solution (muffler, resonator, various turns, flanges), great job, quiet as desired, great value, thanks Joe!Service: Exhaust
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April 2023 by Dave S.
1981 Honda Prelude, no stock available, Joe customized a solution (muffler, resonator, various turns, flanges, etc), great job, quiet as desired, great value. Thanks Joe!
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March 2023 by Kat T.
This place always does what they can for a good price. If you have had bad service here and not had it corrected right away...you were probably the reason. Attitude goes a long way and people have forgotten that in this world. Numerous time Ashley and Joe have helped me out by going above and beyond. They even refused work on one of my vehicles and I UNDERSTOOD why and didn't hold it against them cuz Im an adult who understands the real world. This place will treat you as you treat them. And sometimes...people don't want your business. I recommend this place only for people with reality based brains and a heart. P.S. - thank you for fixing that atrocious van "the best" we could. She is over the moon happy to be mobile again after more than 2 months of suffering. You all rock!
