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January 2024 by max harrer
Tristan was a great salesman, super informative and was a great help. I came into this dealership expecting the average annoying car dealership experience however my expectations were far exceed with McGrath Arlington Kia. Tristan helped me get to the out the door price I wanted and some extra perks too! Highly recommended this dealership and ask for Tristan when you go.
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January 2024 by Sid A
Tristan helped me with getting a new lease on a hybrid Sportage. He was patient, diligent, friendly and very professional. Would definitely recommend him to prospective car buyers
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January 2024 by Melissa Cossey
Just bought a Kia telluride 2024. Love our new car and had a great experience buying it. We worked with Jose Gomez. He was so friendly, kind, helpful, and had great communication. He went above and beyond to make us feel not pressured and well informed. I appreciated working with someone kind/well informed.
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January 2024 by Alishba Choudhry
Came in for a 2020 Honda Civic Sport and loved how clean and maintained the car was. Dontae and Zach gave us a good deal on the car. Only issue was there was a bit of a bait and switch when the original sale price was upped, compared to what we saw online and talked about originally, so be careful to understand what the sale price is and all the fees being charged before signing any papers. Otherwise it was a great car!
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January 2024 by Carlos Humberto Lozano Flores
Jeff at the Kia dealership made my car leasing experience truly amazing! His expertise and friendly demeanor made the whole process fun and enjoyable.The Forte I purchased is incredible - sleek, efficient, and perfect for my needs.Hands down, I highly recommend Jeff and the McGrath team for their exceptional service!
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January 2024 by Susan N
Chris D. and Vito were both simply amazing! Very knowledgeable! Patient. Kind! Go get you a Kia! I leased the new 2024 Forte GT line
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November 2023 by Christine Herbert
We have had a fantastic experience with Danny at McGrath Arlington Kia. Danny is knowledgeable, friendly, thoughtful and great to work with. He listened to every one of our concerns, answered all our questions, made us feel comfortable and helped us to get an excellent price for an awesome used car. I highly recommend working with this dealership.
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November 2023 by Mary Pinski
My friend was looking for a 2014 SeltosWe had been treated very badly by Classic Kia in WaukeganZack treated us with the dignity and respect we deserved. He stayed past closing til 9:30 pm on Thursday night. We bought a car on Saturday morning.He was able to get her a great car at a price she could afford.He was able to get the color and trim she wanted!There were some hiccups along the way just like any time you buy a car.I highly recommend them. Especially if you do your homework ahead of time!
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November 2023 by A A
1) Do business here. I worked with Daniel Grant. He made the whole experience very easy. He was very patient, makes sure you understand what you are buying, and talks to you like you're a person and a sale. He really put me and my family at ease.2) The overall business is family owned. They take the time before, during AND after to ensure you love your car and the process of it. I may be riding a high but feel very strongly about it. Thank you all.
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November 2023 by Mary P.
My friend was looking for a 2014 SeltosWe had been treated very badly by Classic Kia in WaukeganZack treated us with the dignity and respect we deserved. He stayed past closing til 9:30 pm on Thursday night. We bought a car on Saturday morning.He was able to get her a great car at a price she could afford.He was able to get the color and trim she wanted!There were some hiccups along the way just like any time you buy a car.I highly recommend them. Especially if you do your homework ahead of time!
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October 2023 by Dan R.
We went to McGrath because they advertised the exact vehicle we were looking for (Color, interior, options and price). Great, friendly, professional service. Nolan was our sales rep, along with Jesse (Service manager) and Pawel (Finance manager). They answered all of our questions and concerns, and we drove home in our new vehicle.Great experience, will recommend them to all our friends.
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October 2023 by Jane P.
I give this two stars only because I have not had any issues with the Service department. The dealership is another story. I recently traded in my 2020 Sportage. I have regretted that decision the moment I drive away. I didn't go in looking to trade I had my car in for an oil change. The salesman Logan was pushy and although I am responsible for my decision I wish that I had listened to my gut. Logan kept writing numbers on a piece of paper and pushing it towards me. How's this price? I would shake my head or get up to leave. He would write another number down. He left me more times sitting at his desk while he talked with the "Manager". Also, when did dealerships start putting all of the paperwork on a thumb drive? I cannot open this due to a firewall on my computer. Regardless, I would not recommend this dealership.
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October 2023 by Tsengel Altangadas
I had a phenomenal experiencing here at this Mcgrath Arlington Kia at Palatine location. I am very glad that I found. I got my first Kia. I had the pleasure to get helped by Serene Dong she is absolutely incredible! I asked her so many questions and she answered every single one of them very briefly in a way I understood and had enough clarity. She asked all right questions and took the time to find out what we looking for in an our new future car. She showed us multiple options and allow to test drive. It was to me to feel comfortable with the purchase. She was so professional and helpful! They (Serene and dealership manager) were quick with the paperwork even we had negotiation and put me ease throughout the purchase process. I Would definitely recommend this location to everyone and I ready recommended to my several friends. My family and I love my new Kia Niro. Their vehicles are high quality and very modern interior and exterior designed.
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October 2023 by Ahtziri Alviso
Earlier this month, I purchased my 2023 Kia Rio. Almost a month in, and my car has been working great. I worked with Amber Davis from sales and she was wonderful! Amber was very patient, kind, and did everything in her power to ensure that all of my questions were answered, the car was within my budget, and that the process went smoothly. She has also been checking in with me regularly to see how my car has been treating me. Thank you to Amber and sales manager Kyle for their professionalism, time, and patience!Also thank you to the finance department! They were very transparent with costs, and helped me with choosing the best financing options for me. Thank you all for assisting me with my purchase! Highly recommend McGrath Arlington Kia!
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October 2023 by Caitlin R.
Demetri at the service department does not know what he's doing. Thank god I called back to confirm what kind of appointment I had otherwise it would've been a huge waste of time.