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November 2023 by Taylor Turnes
Had a great experience here, reasonable pricing, and quick service. They even offered me a ride home and a beverage when i dropped off my car!!! I've never been to a mechanic that offered that before. They also did a great job on my car, there was quite a few fixes that need to be done and they did it all.
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November 2023 by Tony S
If you are looking for Honest & Qualify Autoshop, look no further.my girlfriend (now wife) have been using them since 2014 or longer.I have total trust in what they, advise to do. Of course this takes time. They stand behind their work and the parts they install.Joe Stephens the owner, Chris the manager and whole team are well knowledgeable on what is the best path to take when you bring in your car for an estimate on work.You always get there opinion on the urgency of the repair, or if you have time to wait.I have never felt pressured to do a repair when discussing with them.I Highly Recommend them, if you are looking for a great reputable Autoshop or not satisfied with the one you are with now...Give them a try, you won't be disappointedTony SServices: Exhaust
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October 2023 by Pam Seick
Have had Toyotas for years. Used Stephens automotive before but moved and it wasn’t as convenient to drop my car off. Made the decision to go back because of there professionalism, clear explanation of what needed to be done, and felt confident my car had the maintenance done that was needed,especially going into winter. Will definitely continue to have them work on my car. Thank you to Chris and the mechanic that did the job.Service: General repairs & maintenance
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October 2023 by Anita Jayaraj
Stephens automotive has always been professional. They treat you with respect. They are also very thorough when you bring in your car notifying you of any issues your car may have. Their prices are reasonable and they always provide you with quality products and service. They are timely as well - servicing your car as quickly as possible. I’d highly recommend Stephens Automotive for all your car needs.
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October 2023 by John S
I’ve been bringing my 2 cars to Stephens Automotive since May of this year after being disappointed with my previous shop. I’ve found Chris the service writer to be very upfront and honest with me when they have my vehicles in the shop for repair. The work has been done in a timely manner and always completed to my satisfaction.Service: General repairs & maintenance
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September 2023 by Amar Singh
I had the pleasure of dealing with Chris to get brakes done on my Tundra. I also had Stephen’s automotive do all the necessary fluid changes as well. Very professional service, great communication, and great prices. I had told them about a failed brake light and they told me they were aware of the situation and had already replaced the bulb free of charge. I would not take my vehicle anywhere else. They don’t overcharge and they don’t try to upsell any unnecessary services.
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August 2023 by Katherine Langan
Exceptionally helpful.I had an unexpected problem with my vehicle, which I use for work. Jeff was very helpful organizing all the parts of getting my vehicle towed, picking me up, and helping with alternate transportation. Shortly after my initial call, a gentleman came by and was able to jump my vehicle so I could drive it. Jeff calmly accepted the change in what I needed. I drove to their location and they were able to confirm that the only issue was the battery, but also found another issue which they fixed on the same day. They did provide a loaner, even on such short notice. Everyone I dealt with was well informed about my particular situation, friendly and professional. I will be returning for future service needs.
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August 2023 by Tim T
When the local repair shop I had been using for years recently changed hands, I decided to give Stephen's a try. I had dealt with Joe and Chris previously when helping a friend get a car serviced, and they were terrific. I could tell very quickly that this was the kind of shop I would want to do business with. I brought in a 15 year old car that needed a lot of attention. Going in, I was hoping just to get a couple more years out of that car. By the time the folks at Stephen's got done with it, it drove like a brand new car! They could have easily tried to upsell me on a lot of unnecessary work, but they didn't do that. I had the opportunity to speak with Eric, the service technician after the repairs were done. Eric saved all the old parts, showed me where they had failed, and explained all of the repairs. He was even able to fix an issue with the tire pressure monitoring system that two other shops were unable to repair - and at no charge!Stephen's Automotive is old school, and I mean that in the most complimentary way. They are honest people that do great work at a fair price. I am very grateful to have found a new shop with people I can trust.Services: Steering & suspension repair
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August 2023 by jessi manassa
Worked with Chris. Extremely nice and informative guy. I had multiple issues with my car and expected to have to drop it off and leave it for many days. Chris got me in and out on the same day. My old car feels new again. I would HIGHLY recommend Stephens Automotive. Very satisfied and impressed.
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July 2023 by Stephen Felle
Can’t say enough about Chris and the crew at Stephens Automotive. Had a bad oil leak. After a long thorough inspection they were able to diagnose the exact spot the leak was coming from. They fixed it, road tested it and had it back to me in 4 days. Chis kept me updated throughout the whole process. Kudos to all the guys at Stephens. Very professional. If you want service with a smile take your vehicle to Stephens Automotive.
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July 2023 by Kaden E
Every time I go to Stephens’ with an issue, they are detailed, thorough, and professional. I never feel as if they are trying to make money off of me, as they’re always up-front about what’s necessary and what can wait. Fully recommend this shop.
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June 2023 by Traci Grever
I came to Stephens Automotive when I had oil leaking after I had my car serviced by a different garage. When I called that company, they could not see me for a while...even though an oil leak can be pretty serious. A friend recommended Stephens and when I called they were able to help me within a day and resolved the error by the other garage.All my car repair and maintenance needs are handled by Stephens! They are professional and efficient!Services: Transmission
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June 2023 by P M
Finding an honest auto mechanic scares most people. I took my car to other places that wanted to charge me for services I did not need and way more for the actual job I wanted done. Stephens patiently explained to me what was the matter with my car and gave me the best price. On top of that, they were very fast and do a great job communicating with you on the status of the job. It’s nice to know there is a local car shop you can trust. I will definitely be going straight to Stephens next time I have a car issue.Services: Electrical repair
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June 2023 by Jerry Muccianti
I needed a battery, they were able to fit me in due to a tight schedule. Fast, courteous, and very professional. Very competitive price which was quoted before work started and easy to say yes to. They got me back on the road in no time. Great job!!!!
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June 2023 by Kristina Giovanni
Really trust worthy bunch who fixed several issues for less than I was expecting. A few weeks later I called them for some advice on work I needed done at a dealership and they really helped put my mind at ease. I will only recommend this place from now on.