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September 2023 by Roddy M.
I sent a friend over there to get aftermarket resonators put on to his car. N what they did was a resonator delete and told him that adding aftermarket resonators wouldn't make any noise difference. Which 1 is false, 2 it shouldn't matter what it sounds like to them it's not their car. The customer is always right no if, ands, or buts. So before going to any of their locations be prepared to argue over your own vehicle because they just don't wanna do the work. The fact that they went against a customers request to put on the aftermarket resonators is just a bad look for business.
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June 2023 by Yessica Aguilar
I went for a muffler and the catalyst converter they charge me almost $1200 told me othey were the riginal parts and did not passed the emissions test and I found out that they were universal parts that would cost me only $600 including the labor THEY TOTALLY STILL MY MONEY
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April 2023 by anthony pedregal
I went yesterday to get my flex pipe fixed and it only took 30 minutes. I was very pleased with their work and price. I would definitely recommend for anyone needing exhaust repair.Service: Exhaust
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April 2023 by Gerardo Piña
Well It started bad but ended up on the upside. Thanks to the mechanic Javier who really pulled this one off. Javier stepped up and helped locate the noise issue and fixed the problem. I'm giving 3 stars because the first go around wasn't so smooth. The first mechanic miss diagnosed the problem. The paper work was a mess as well. We were diagnosed a top steering joint, and later on our receipt we had a lower one that was replaced. The part cost around $80 online and we were charged just over $600. We went back and as previously mentioned Javier took the SUV and worked on it the following day. We weren't charged for Javier's work but I hope he gets a piece of the labor spent on the first go around.Service: Steering & suspension repair
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April 2023 by Thomas Dunbar
I want to go Is to the shop the muffler shop today To get pricing on a straight pipe for a 2014 Camaro and they told us that it was gonna be almost a $1000 for a muffler delete Just to cut off the mufflers there are like 950 summer dollars When not a month ago not a month ago I'd say maybe 23 weeks ago if that my brother went there and it was 300 bucks to get it done and we are out the door happy as can be whether with the same car so d*** you're same here and everything and they told us that it's gonna be over a 1000 Earth's gonna be like 8 $900 for you to get this done would not 2 weeks ago is 403 104 100 bucks Do not ever go to this place this is In palatine Horrible customer service they said that they were gonna do that's right and everything else and then they come out with this price Completely screwed us we'll never be going back here ever again don't ever go here don't waste your money they do a horrible job
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April 2023 by Michael Adam
This place took care of me so much I can’t even explain how appreciated I am. If anybody needs her car fixed, I recommend this place 100%. I’m gonna tell my family and friends.Service: General repairs & maintenance
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March 2023 by Kevin Gebert
Dulce at the front desk was helpful and very polite. Came in because the last shop that did my exhaust did a terrible job, they were able to fix my exhaust and were able to do it at a reasonable price. Highly recommend them if you’re looking for great work!Service: Exhaust
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March 2023 by Nikita K
this company is cheating for the work done, I was charged double the price. applied again, knowing the price earlier, I was billed twice as much. I do not recommend this company. arrogant and the service does not match.
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February 2023 by Josie M.
My daughter (college student) went here on the recommendation of someone else. She put a deposit down on her debit card for work but cancelled the same day. NO WORK WAS DONE and she's now fighting (through the bank) to try and get her deposit back. This is not reputable - PERIOD. I would never do business here. Taking advantage of a college student with no funds to begin with. Unbelievable.
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February 2023 by Evelyn Lozano
Went for the second time today wanting to give this shop a second chance and was once again let down. From the lack of professionalism from the front, having a mechanic say he can’t help me because he didn’t have a license — only to see him help another customer and drive their car some time later, an overpriced quote, and even asking if I could use a coupon only to find out after I was rung up ‘those coupons are outdated.’The mechanic that helped me was very nice and walked me through, but just like last time they made getting a quote really drawn out. We came to the front to ask Dulce for a quote who we could hear flirting with the mechanic that refused to help me. She was squealing and laughing, my mechanic asked her twice to come give me a quote, she literally came out with toilet paper and said she’d help after she used the bathroom. She then took 10-15 minutes in the bathroom before I got my quote. At that point I asked if I could use the coupon and she said yes, but again — never used said coupon.The whole experience was frustrating, and I will not be using this shop again.Service: General repairs & maintenance
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February 2023 by Jim Woell
Dulce, Danny, and Abraham did an amazing job!! Got me in quickly, showed me their findings and my exhaust leak repaired and me my way in less than an hour! Great price, too!! Thank you.Service: Exhaust
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February 2023 by Gabriella Peak
My car was not starting right away in the cold. I brought my car in first thing they checked to make sure my alternator and starter, battery, etc. was working properly. The experience was quick and efficient!
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January 2023 by Emily Cosgrove
Came in because my car was making a weird noise, was told there were all these issues with my brakes and quoted 700$ to fix it. Went somewhere for a second opinion and they said my brakes were fine and the noise was coming from my front wheel, fixed it for 100$ and the noise is gone.Also, after my visit one of the mechanics texted me telling me how pretty I was (the only time I gave my number was for my file)
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November 2022 by rico “Rico”
I'm so happy with Javier the mechanic and theManager Dulce witch helped me ina thight situation fixing my muffler with in an hour, great goob , highly recommend this oplace m
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November 2022 by matthew m.
Dulce and Roberto were amazing in helping me get my Chevy spark back on the road. The engine was blown. And also helping replace a gas line on my Chevy Cruze. Very honest people, and I will be taking my cars only to them from now on. I will never go to the dealership again. You guys were awesome! Thanks again!
