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October 2025 by 4GE Drako
Terrible service very old items in the store to old
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September 2025 by Adam Stone
Has become my go to FFL, Chill staff and fair prices!
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April 2025 by Kritina Likes
All these reviews are right. The employees are very rude and treat people like they are inconveniencing them. DO NOT go here.
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May 2024 by HollywoodBigBoss
Amazing pawn shop and friendly staff with fair prices.
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June 2023 by caleb white
Was looking for a specific gun that could only come from out of state which usually takes alot of headache they were able to accept the firearm for me and streamlined the process. When I was looking for a place to do this for me they responded on Facebook in under a minute on a Sunday afternoon when the store was closed not sure what some of these people ran in to but fantastic customer service for me
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March 2022 by Jason Keighin
My family has done nothing but good business with Pontiac Exchange since Wes was just selling fishing tackle in the small metal building on Ladd St. They're a grown ups business with a small town family atmosphere, as long as you do good by them, they will do good by you. Wes, and now his son George, have turned a tiny bait & pawn shop, into what a lot of people consider a local institution. I would recommend this shop, and these guys over any other pawn broker, gun broker, or precious metals broker within 200 miles of Pontiac Illinois.
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March 2022 by Gina Vince
BUYER BEWAREPrices are exorbinately high. Many items priced the same as NEW items. My advice is to do your research first! I overpaid on some items. I also bought a few products and they were defective. Very poor customer service. Rude employees. You are better off buying from Facebook Marketplace, high quality and low prices. I will never do business with them again.
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March 2021 by Perry Day
I replied to an item they had posted for sale. Never once did I try to get it for less money. When I asked to come get the item they first said that the gauge did not work. A couple of weeks later they sale that they had to rewire the item. Keep in touch. Long story is after near TWO months of hearing excuses. Still don’t have the item. Would never do business with a place like this!
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February 2020 by Richard Schertz
Great people to work with!! Helpful staff!! Thanx for the great deal!!!
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February 2020 by Betty Lebo
Great deals !!!!!!
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February 2020 by Linda T
Great place great people !!!!
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February 2020 by danny murphy
Friendly staff and always willing to work a deal out. You never know what you will find in this shop, there’s always hidden gems here.
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February 2020 by Charles Shaw
I have dealt with Pontiac Exchange for many years. The staff are always very professional, friendly and knowledgeable. They have quality items at decent prices. Awesome place to do business. Lots of firearms, if you don't see what you're looking for today.....come back tomorrow.
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February 2020 by Darrin Fisher
Pontiac exchange is the best pawn shop I’ve been to! Honest, fair, professional, and friendly.Ever in a bind? Go to Pontiac exchangeEver want cool stuff? Check out Pontiac exchangeEver just need to sell something? Pontiac exchange.They have everything! From cars, trucks, motorcycles, drums, guitars, tools, forklifts, generators, welders, you name they probably have it. You’d be a fool to go out and make a big money purchase without checking with Pontiac exchange first.....
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February 2020 by Randy Pennington
Great people great store!!!!
