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February 2024 by Sherry Prescott
When I went to see my friend, she was already in the cafeteria waiting for lunch to be served. Since visitors aren't allowed there, the staff brought her to a conference room so I could visit and feed her there. Very friendly and accommodating and attentive! Thanks ?
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January 2024 by Shelly Dynes
Admitted my uncle and everyone was very nice and helpful with our questions
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January 2024 by Lisa marie Michael
The staff is always friendly and the place is clean and orderly.
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October 2023 by Taylor Lally
Allure nursing home in Prophetstown is a good place and staff there is nice and friendly when you need help with something they will help you I definitely recommend that place
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September 2023 by zeneta jones
Thank you very nice people good hospitality work ethnic work together I love it I would love to come back and work again
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August 2023 by Jan G
I had the pleasure to be able to see a loved one here, the staff was amazing and very accommodating. God bless the amazing care people there especially Amy, for all of their dedication to help with assisting the families loved ones.
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July 2023 by Kalley Stoudt
Poor management. The admin and DON are guilty of medically neglecting a resident. I was there the night a resident needed medical attention the nurses failed to assess the resident and didn't further monitor the resident. They left this resident from 10pm until the earliest 6am. I had notified the Admin and DON 4th of July night where i was "assured" that the nurses there had assessed and monitored the resident when they certainly didn't as i was there and the one caring and worried for the resident. I was then DNR'd for using their Whats App to inform everyone what was going on in the facility.. basically them ignoring me made them look bad so i was let go instead i have never been DNR'd from a facility or anywhere before i'm really the most caring care giver you'd ever meet i have been caring for residents for 6years. I wouldn't send my family nor recommend anyone else's family members to this facility under the supervision of Brandi the DON and Cherish the Admin. Those two are absolutely horrible people as they dont take care of the residents in making sure everyone is safe and cared for and they certainly dont hold a lick of respect to any of their cnas. I was 100% there for the residents i worked there as a agency cna then i was hired as a float i was considering applying there full time but i am glad i didnt the only thing that had actually stopped me from applying there for a full time spot although in the float pool i was there full time but it had to do with how quickly i noticed how both the DON and Admin treated towards some of the most amazing cnas that actually fully cared for the people there including myself being one of those hardworking cnas that had been treated so poorly.
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June 2023 by gretchen
I don’t live in the immediate area and that makes it tough to see my mother as often as I would like. I’m comforted knowing she’s in good hands with staff who care for her. I also know I can call at any point to get an update and the nursing team has done a very good job communicating any changes in her care. Everyone from nutrition to CNA’s seem to care deeply, including maintenance and transportation. Lastly, I rely on the Administrative team there for additional help and they always find the time to go over any questions I have. Aimee Fuller has been an absolute blessing to me. The way she has helped me navigate so many different issues, I’d be lost without her. Melissa and Brandi have always been so attentive to my needs, always willing to help in whatever way they can. I am just very grateful to everyone helping to make my Mother’s world happy and safe. Thank you to all those individuals who have been a part of my Mom’s care - what you do is so meaningful and it makes a difference.
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March 2023 by John Resch
Staff was friendly and helpful.Facility seems clean and well kept.
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December 2022 by Tim F
I had my loved one in another place put her in this one and I far love it better these people are like family to me and her really enjoy it
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October 2022 by Larry Kettler
The staff is extremely helpful. Insurance issues we’re all resolved and my 92 year old Dad is comfortable and likes it there
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July 2022 by Kim Theis
Positive, pleasant and professional experience!!
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June 2022 by Pattie Farley
All the staff treat my mom as if she was their mom, like family. Her room is cleaned daily, or sooner if needed, and the activities keep her on the move. The perfect place when mom needs a little extra assistance ❤️
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March 2022 by Tami Tegeler
The staff are friendly and caring, I couldn't ask for a better place for my uncle. He has thrived since moving in!
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November 2021 by Scott Akerman
Omg your staff is so friendly and helpful a good place to be