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June 2024 by Chefanie
Not open on Saturday OR Sunday
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March 2024 by Julius Brown
IT’s is crazy I been wait for about 2 to 3 weeks for $25 to be back in my account I been get the run around been on the phone for about 2 hours and still came up with nun it’s crazy people that is not a good bank when it come down to get your money back sorry please don’t got there people told me a few time they will call me back every did it’s only $25 be for real that bank is not a good back they just want your money sorry
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February 2024 by Linda
It's unbelievable and ridiculous this bank is closed on Saturday
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September 2023 by Jacqueline Danielsen
Good service for 20 years!
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August 2023 by Next Label
Too many fees, there’s no way to avoid them. My account was in good standing when I left them. I tried to open another account with another bank and couldn’t. I was told I had been reported to chexsystem for bad banking history. I was confused. I contacted associate bank and was told when I stopped banking with them I was charged a monthly fee of like 7 dollars that month and even though I didn’t have any knowledge of this fee instead of closing the account they hit my account with numerous overdraft fees. So even though i no longer had access to my account they secretly hit my account with all these fees sending it into a negative balance then reported it to CHEXSYSTEM. When all they had to do was contact me and make me aware. This has affected me so bad I wasn’t able to get a job I applied for with a bank. I’m still not able to open a bank account. They will be hearing from a lawyer soon.
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July 2023 by Craig Wahlstrom
It a good bank nice people willing to help.try it you like it. Recommend.
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January 2023 by Austin Knight
Don’t trust auto mortgage payments with associated. They applied last month to principle somehow, then reported to credit that the account was delinquent (even though full payment was still paid)
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December 2020 by Natasha Barrett
I’ve had associated bank for seven years my account was overdrawn multiple times due to fees from the bank and anytime I’d ask for a refund “no” then finally my parents own a business in town.. they loaned me money and did a transfer to transfer for a couple thousand. IM KNOWN FOR HAVING MONEY SAVED IN MY BANK BEFORE COVID and yet they froze my account and it’s a “possibility” I’ll get my funds! Once this review is over I will NEVER do business with them again! How are you to tell me what I can do with MY money?
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December 2020 by Margie Fraker
$100.00 to open And no minimum balance to maintain.
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October 2020 by Darrel Kesler
Great Bank and always a great experience!
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September 2020 by yashashree karpe
Worst experience ever. The staff is untrained about their services and policies. They have hidden terms and conditions. Beware. I would not even give 1 star because they wasted my time.
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August 2019 by H R
I was a long time account holder with associated bank and this was my go to branch. They always had there teller windows filled even though it was almost always slow the service was good and everyone was attentive. I subtracted a star as associated's policies aren't as good as others in town namely there interest rate and account charges.
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December 2018 by Jt Bemley
Every month my bank account is overdrawn by lack of this bank doing there job even not being my fault I still have to pay I'm disabled and I've talked to branch manager my worker yet I still have these recurring charges this bank is the most pathetic bank in America I will close my account as soon as possible
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October 2018 by Harper Roah
I was a long time account holder with associated bank and this was my go to branch. They always had there teller windows filled even though it was almost always slow the service was good and everyone was attentive. I subtracted a star as associated's policies aren't as good as others in town namely there interest rate and account charges.
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June 2018 by Yuliya Akerman
The Associated Bank in Rockford IL South Main Branch is useless, slow, worthless, and the worst possible bank on the planet Earth to invest your money in! The employees and management don't care about their customers and have no any recollection of any events, unless it comes to taking their smoking breakes throughout their shift on a consistent and regular basis! The employees at this branch, females in particular have no patience and have anger outbursts and feet stomping issues when it comes to something as small as dealing with a customer in a drive through! Wealth management does nothing for you unless you constantly call and remind them, even then they don't return the phone calls for days. You are better off putting your money under a mattress that is accessible to all homeless persons throughout the country than even considering a thought of doing any business with Associated Bank!
