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April 2024 by James E Bergen
The employees are kind, courteous, and knowledgeable.
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April 2024 by Dominique Keith
I would never do a car loan with them again.. they will force you pay for things that you can't afford and didn't ask for and put it on your credit. They don't work with you which also makes your car payments late. This is the worst auto loan I have ever had.
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March 2024 by Shailesh Thakkar
One of the best banking experience ever! New checking account opening process was like a breeze! Senior Banker Ms. Erika Aparicio-Lopez was very intelligent, knowledgeble, talented, and very customer friendly! Learn few stuff from her! I do recomend ConneXus Credit Union to others! A+
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January 2024 by Matt Yarber
This is an excellent Credit Union. I go to them for all my loans. They are quick and polite. I get the best percentage rates there.
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December 2023 by F S
Friendly, fast, efficient and very knowledgeable about products and services. Highly recommend.
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November 2023 by precious bingham
My banker was great and she was very quick. I loved that I was able to get in and out to open my account so quickly and I look forward to growing with this banking relationship!
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June 2023 by Alex Contreras
Everybody is always very friendly, attentive, profesional and always greeting with a smile.
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May 2023 by Deb F
Absolutely love my Credit union they've always been the best.
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January 2023 by JoMama
Connexus took over my old credit union that I was happy with for years. Now I have to drive 30 miles to straighten problems out like trying to make an external transfer. My other bank isn't even an option now. The tellers are no help at all, just ignoring my comments. Someone was supposed to contact me about a home loan - that never happened. I can't wait to have my money put somewhere else.Now they're taking credit in the comments for reviews made before they merged with Heritage.
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December 2022 by Julie Semenchuk
The staff is super nice and professional. I’m never disappointed at all when I visit the Machesney Park branch and very knowledgeable
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December 2022 by No
Connexus took over my old credit union that I was happy with for years. Now I have to drive 30 miles to straighten problems out like trying to make an external transfer. My other bank isn't even an option now. The tellers are no help at all, just ignoring my comments. Someone was supposed to contact me about a home loan - that never happened. I can't wait to have my money put somewhere else.Now they're taking credit in the comments for reviews made before they merged with Heritage.
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December 2022 by Nicole Busker
Do not EVER put money into an account here. My 8 and 6 year old sons had accounts here for years and have put birthday money in since they were very young. After a trip to deposit birthday money today, we found out that Conexus CLOSED their accounts and sent all their money to the state. Mind you, my husband and I also had an account here that it could have transferred to. Rather than calling us before closing, they sent all my sons' saved money from their two accounts to the state of Illinois and now my boys are out several hundreds of dollars from years of saving. So much for teaching them financial responsibility.
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November 2022 by clark nabriet
Monica and Erika were very helpful and friendly while assisting me with obtaining my personal loan.
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September 2022 by Joan Smith
Great service and knowledgeable personnel. Helped me with car loan and banking needs. Their rates are great.
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July 2022 by Mike G.
This is a horrible place to get a mortgage. We sold a home in Rockford this week. Signed contract in June with closing date of July 13 from the start. Our buyers were using Heritage CU. On the Friday before close Heritage, let us know they we're moving the close to July 18th, they couldn't make they original close date. No explanation offered. We, sellers, told them we would agree to extend close to July 15th provided they pick up any additional cost. They agreed and let the buyer, their client, pay the additional costs. Use these guys at your own risk. Just because they say they will close on a given date is no guarantee and it may cost you more.
