-
November 2025 by Crystal Shedd
First time at the dealership having my ‘24 Sorento serviced. I made my appointment online, which was super easy. FYI the 7:30am appointment is for drop offs. I didn’t know, which was fine just had to wait a little longer. No biggie for me. Derrick in the service department was great, got me checked in and kept me updated. All the staff I interacted with were nice. Waiting area was great. Comfy seating, snacks and beverages and WiFi. Washed and HAND dried my car. Looked like it did the first time I drove it home! Overall, great experience! Will continue taking Daphne, my car, there for future service! My first Kia, I love her so much! lol
-
November 2025 by Hunter Brooks
Got a ride from Ernesto today back to my house, he was unbelievably pleasant and we talked the whole ride. This guy needs a raise!
-
November 2025 by Susan Roepke
As a long time fan of Kia, and this dealership, job well done as always. My only critique is the chairs in the waiting area really need to be more comfortable, especially the padded ones. Not good. Otherwise ...yea to all!!!
-
November 2025 by Kelly Coil
Excellent Experience
-
November 2025 by Rodrigo Escobedo
Tremendous experience with Ms .catalan thank you for helping me and my wife with our new Kia
-
October 2025 by Shana Newell
This place is awesome, I worked with Lizzy and she’s great! I let her know what I liked and what I was looking for, she exceeded my expectations! She has great customer service and is very patient. Thanks again girly 10/10 highly recommend her!!
-
October 2025 by Dhruti Diwan
We had an amazing experience during our recent purchase at Anderson Kia Perryville. Nathan and Bryan both were very knowledgeable, answered all our concerns and highlighted car's features while we went for test drive. That really enhanced our experience and helped us in decision making.
Thank you.
-
October 2025 by Mayur Narkhede
We bought our first Kia here. We had an amazing experience all the way from being greeted at the door to the final paperwork. Nathan and Ryan were amazing. They provided detailed explanation of the features of the car and came along with us during the test drive making us more comfortable in making our decision to buy. In all a very pleasant experience thanks to them.
-
October 2025 by Matt Fruin
Great new location with awesome service to make leasing my 2026 Sportage fantastic. Alisa is amazing and Doug is my guy I go to. Highly recommend Anderson Kia
-
October 2025 by Leandro Tarragona
Very friendly staff, top notch facility. It was the best car dealer experience I ever had.
-
October 2025 by Lauren Ozburn
This was my first time at Anderson Kia and I was pleasantly surprised. I purchased and serviced my vehicle in crystal lake while living in Machesney park because I disliked Rockford Kia so much and would make the drive. I will be returning to Anderson Kia in the future as they were professional, very helpful, the waiting area was great and Derrick Rhodes my service advisor was great.
-
October 2025 by Mary McCarter
An awesome experience from beginning to end! Lizzy, Doug and Kim are amazing…so professional, knowledgeable, personable and just great human beings!☺️Thank you so much! I love my new car!❤️
-
October 2025 by Madie Fink
Mike, and Doug are hands down then best people to work with when looking to buy or trade in your car. This is the second Kia I have purchased from both of them and I couldn’t be happier with the level of service I received. 10/10 went above and beyond to do everything in their power, to address and solve the issues. Went in not feeling great about the situation we were in with the cars and left overjoyed with the resolution that they were able to curate for us. I will forever only be purchasing vehicles from the Perryville Kia dealership. To mike and Doug, thank you so much for your kindness, understanding, patience. This was the best car dealership experience that myself and my family has ever had.
-
October 2025 by Sincere Reedy
Bought a new kia as a first time financier. Ryan was my associate and he did great. Straight to the point and no unnecessary info/fees. Please continue to use Ryan as a Staff Model he was just that great. As for the car and customer service both were great and car came out clean! Time to see where my car takes me :)
-
October 2025 by DOUGLAS TRADER
I was there at the car dealership to drop my car off to have it serviced . I thought hey why not look at a new car while I was there . I walked around inside looking at cars and getting in and out of them. I was waiting for a friendly salesman to walk up and help me out . Nobody came by . I thought that was odd . So I went out in the lot and walked around . Checking out cars . I was out there for a few minutes . Not one salesman came out to great me . I thought to myself “ are all these cars just for display and not for sale . Do they sell cars here I wondered . Hmm . So I went back in and was finally confronted by two rude salesman . They asked if they could help me . At that point I was disinterested in buying a car from you guys , I was confronted again by the two salesman who did not have a clue how to sell anything to anybody . I wanted to talk to the sales manager and express my disappointment but he was of course busy . At that point I just wanted to leave . So my questions to the owner or sales manager , “ Do you sell cars there ?? Are they just for show ? Do you have actual salesman who will help customers in buying a vehicle ? How many people have been treated like me and have walked out ( you have lost a lot of sales I am afraid ) ? Time to look at your sales force and hire people who want to sell . Just some friendly advice from a loyal Kia customer . Kia has not lost a customer ( I love your cars ) you have .
