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“Javier was very friendly, knowledgeable and helpful.
Glad I went to the store to browse because I ended up purchasing the mattress I've always wanted.”
10AM - 8PM
6447 Grand Ave Suite F, Gurnee
Mattress Stores
“JR was a gem who kept the store open long enough for us to purchase two new beds and frames. He was patient with us and explained everything that we needed in detail and gave us a great deal. Thank you so much JR, we totally appreciate it!”
“I went here on a whim and made my first big purchases for my new condo. First time moving out isn’t easy but they made it easy! I had such a positive experience with the whole staff there - even the delivery guys! The first couch I purchased didnt fit through the entrance. The delivery guys tried their best but it was too big. Thankfully he called right away and told me they had 2 smaller ones to look at. I got my new couch the next day and it’s perfect. I can’t recommend My Family Furniture enough!”
“Buying and setting up delivery was very simple. The mattress is great. A few weeks after receiving the mattress, George reached out to me to see how things were going. I told him the mattress was great, but I forgot to request having my old boxspring and mattress hauled away. George was very prompt and accommodating in scheduling people to take away my mattress and box spring. I will definitely use this store again when I need my next mattress.”
“Roy was knowledgeable, helpful, and great to work with. We hit it off right away! I’ll definitely be back and will recommend Grand to my friends. Install crew was awesome also!”
“Darlene was absolutely the most wonderful person. What a sweet soul. 5 stars all around and a pay raise please, it is well deserved. Thank you girl. May you and yours be blessed. ☺️”
“Adrian and the Pick-Up area people are really nice and made my experience shopping at VCF easy. I arrived at the dock 2 hours before opening (my mistake) but the dock people heard me outside, opened for me and got my furniture loaded.”
“I love my custom barrel chairs. They swivel and they are the perfect size for my space. Rudolph’s kept me updated on my order. Rudolph’s provided great customer service with my order. I love them!”
“Had an excellent experience with the staff in the Vernon Hills store over two visits. They were open and transparent when we had questions and seemed to want us to get the most sleep and financial value from our purchase. Our mattress (P6) won’t be delivered for a while but we look forward to the rest once it’s setup.”
10AM - 9PM
555 E Townline Rd, Vernon Hills
Mattress Stores
“Mohamed provided exceptional service. After visiting three furniture stores with unsatisfactory customer service, we chose Bob's as our final destination. Thanks to Mohamed's excellent assistance, we successfully located and purchased the items we desired.”
“The mall is clean, the parking is easy, and it has 90% of the stores you may need. We usually only come here for Target because this location has more stock than the ones by us.”
“We worked with Christian at the Gurnee location and were very satisfied with his service and knowledge of the sleep number bed. He was helpful getting us familiar with our personal preferences. We received our bed today and very satisfied with Christian as well as our delivery ( Saxton and Aaron). Highly recommend this store!”
“I was talking to a Hispanic salesperson and off the bat he wasn't transparent. Shoo away the sales people look for what you want then do some online research ask questions leave go back some time later and see if the answers match and take the best price”
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“Had an excellent first experience at Grand Appliance in Round Lake! Bruce was incredibly welcoming and patient while helping us choose our washer and dryer. He made the whole process easy and enjoyable. Highly recommend!”