Schaumburg Ford Parts Department is highly recommended for their excellent service and knowledgeable staff. Customers appreciate how staff members, such as Pierre and Ken, go out of their way to help find the right parts quickly and accurately. Pierre is praised for making the process easy and efficient, while Ken’s expertise ensures customers get the correct parts, like alternators, with fair prices. The team is friendly and helpful, often sharing jokes and creating a pleasant experience. Many reviews mention that they had no issues and felt confident in the assistance received. The department is known for its great prices, quick service, and ability to locate even obsolete parts. Customers plan to return for both parts and service, trusting the staff’s professionalism and dedication. Overall, Schaumburg Ford’s Parts Department provides reliable, friendly, and knowledgeable support, making it a top choice for vehicle parts needs.
Coming in for part on my son’s 2012 ford mustang coyote. I was greeting by Pierre parts advisor and Kenny parts manger. Both very very pleasant to speak to about certain parts to use to help with certain issues with the mustang.
June 2024
Ken and his team are phenomenal. Love the boutique they have. So many options to choose from for all your Ford gear too!
May 2024
I went to Schaumburg Ford to get floor mats as a gift. I didnt know which ones I needed.. Angel was so helpful and professional. He figured out what I needed for my sons car and I surprised him for his Birthday. Thanks Angel, I’ll be back.
