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December 2023 by Meghan G
The store said they close at 8:00pm but when I walked up to the door at 7:52pm it was locked. A male came from the back, saw me, and went back to what he was doing. I just wanted to get a few things really quickly. I won’t be back.
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May 2023 by Nina H.
I buy almost all my supplements through the Vitamin Shoppe. I've gone to several of their chain locations but I frequent this store the most because of the service and convenience. The salespeople are helpful and friendly. When they don't have what I need in stock, they offer to get it shipped to my home. Their sales and rewards perks help me to save on supplements. Parking is never an issue here and I'm in and out with little to no wait.
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May 2023 by Brian Atkins
Kid that works here doesn’t know anything about anything
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April 2023 by Ganj Shukri
Great store, I can find all supplements I want ??????
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November 2022 by Adnan Ali
I ordered online. Went to pick up my stuff in the store. She wants me carry all the stuff on hand. Rather than putting them in box or bag. Asking me to pay extra for that.
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November 2022 by amirali rajabali
Poor customer service.
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March 2022 by Jonathan Flores
Lady with glasses (Assoc # 008377) was really rude with an attitude. Came to return something I bought online but she would not give me my total refund because I didn’t have a receipt but I bought it online and have an order number. This was a new product, still in its shipping box. She only started helping when she saw that I called customer support. Even after, I was a few cents off my total refund but I didn’t care anymore. Didn’t want to deal with that lady again. 03/21/2022 12:48pm
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January 2022 by Barbara Horwick
Love this place!! Excellent advice from staff and especially Kevin the manager ( my health coach)who I have learned so many helpful things about the use and benefits of items I have purchased.
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December 2021 by Eli E.
I was a recent costumer in this store looking for 2 things-the first was vegetarian vitamin D3. My vitamin D level is low in the winter. I have been advised to take this and am a vegetarian. The store clerk told me that I should not take this and questioned why I needed vegetarian D3. Next I looked for ground chia nuts. My husband is a gastroenterologist and nutrition specialist and recommends these to many patients. The clerk said that there is no need to grind chia nuts and that I didn't know anything about it and "did I go to school for this"?He also said he was highly qualified to give advice about this because he is a "life couch". What an unpleasant experience!
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September 2021 by Becky Griffim
This place does not always have what I'm looking for
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August 2021 by Michelle Hammond
If you need a question answered this store usually has at least one employee very knowledgeable. Or they fake it to they make it. No really they look it up on the trusted computer to compare products. Describe what each ingredient is and give you their opinion. They are not hurt if you don't take it either. The store is clean and well organized too.
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April 2021 by Ernie C.
Updated review: Vitamin Shoppe has turned into my go to spot for certain needs since most of my local GNC locations have closed and the merchandise mix has changed drastically. I frequent the VS Lincolnwood and Niles locations and have had great customer service experiences. Skokie.. not so much. I have encountered rude employees on the 4 visits that I have made to this store in the past 18 months. Last time I went there I was told to scan and bag my own items, while manager is in the back of counter with mask pulled down below his chin. Install self checkouts then if physical contact becomes a problem and their well being comes to play in this manner. It then becomes unprofessionalism over safety. The time before that, I asked a question and told me rudely that I need to go to vitaminshoppe.com and find out for myself. Running a store takes more than keeping a store pristine and acknowledging people coming through the door, the manner you treat and interact with people brings results.
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March 2021 by Nina Gorges
The VS was ok. The manager behind the front desk was apparently walking the young lady through protocols on what to do before and after closing. He didn't sound too pleasant and don't think it was necessary to speak in such a voice to her. He was speaking so loud that I heard everything he was saying. Not very professional.
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February 2021 by Derrick Woodard
Great Prices!?
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October 2020 by Aesha E.
I've only been to a Vitamin Shoppe once, when the nurse practitioner suggested I pick up a few things. Luckily, since COVID is still on the warpath, they offer curbside pickup like just about everyone else at this point. I placed my order online, and it was ready within a couple of hours. Upon arrival for a pick-up order, just give them a call and they'll run the order out for you. You pay online when you place the order, so the whole thing is contactless. Perfect. I'm not sure about the inside of the store--I assume they require customers to wear masks, and when the staff member brought out my items he was wearing a mask as well. I would definitely return when my current stock of supplies is running low.
