Terrible! I just wanted to ask a few simple questions about my new phone and was standing by the geek squad. I stood in the wrong place for 20 minutes. They didn't even say anything to us, like a,"Hey, you are not standing in the right place or hold on, I'll be right with you." Boo!
June 2019
We were in dire need of tech help and Best Buy figured it out. Corporate should commend their Manager Petrus Fourie for his extraordinary customer service in our time of need to fix my Father's Memorial DVD for his funeral service. Thank you so very much.