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11:00 AM - 7:30 PM
100 E Algonquin Rd, Arlington Heights
Atms
“This place never disappoints me regardless how far of a drive it is for me to get here on the weekends. Every time I come to the burbs to visit family, I will always stop by Mitsuwa for the ramen at Santouka followed by a Hokkaido milk tea from ReLeaf cafe. The restaurants at Mitsuwa are so legit, but my ultimate favorite will always be Santouka. I love how the shio ramen is so good that you can actually drink the broth without it being too rich as well as the salmon roe rice is like a perfect match when you get the set and I can't forget the egg either. The staffs are always really nice and service is quick as well.”
“I have had nothing but great customer service at this branch everybody in there is very nice polite and helpful I really don't want to go to any other branch you guys are the best”
“I don’t know what it is but every time I go to this branch, it’s not often , I always get fun and engaging dialogue with the staff there. I attribute that to quality management. Today I didn’t get what I wanted but when I left I felt satisfied.
Great job everyone”
Open 24 hours
4350 N Harlem Ave, Norridge
Atms
“This is a very, very busy PNC bank, the cars for drive-up windows have backed up thru the lot and onto Montrose many times. So before pulling into the line and getting stuck in line, take a look to see how many cars are waiting. The 1st of the month and Saturdays are usually the busiest days. The tellers are very polite and efficient.”
“Will the assistant manager is the only reason why I stayed with Huntington Bank after the merger. It was nothing but a nightmare from dealing with their CS department and them not knowing what was going on. I finally went to a branch to dealwith my issues and Will was extremely helpful and was willing to guide us through the issue that we were having. The staff at this location is super nice and Will makes the branch run smoothly.”
“Chloe rearranged her schedule late on a Friday afternoon to open up a business account for me. She was fantastic to work with and made everything go real smooth. Thank you Chloe for a 5 star experience!”
9:00 AM - 1:00 AM
8530 Waukegan Rd, Morton Grove
Atms
“This was the least expensive bowling option on a Saturday. The staff was nice and patient with my first-time bowling toddlers and teens. Will definitely come back.”
Open 24 hours
10 Oakbrook Center, Oak Brook
Atms
“I made an appointment at this location and was pleased that they had multiple available! I needed a specialized saving account to be created and the two previous banks were unable to help me. I am so lucky I found this location which knew how to create the account! My banker Cat D was so knowledgeable, kind, and made the whole process easy! Thank you!!!”
9AM - 5PM
5687 S Archer Ave, Chicago
Atms
“Review is more about private client banker Selena E and not Chase. I live right around the corner from the chase on Archer and Kedzie. I had an issue come up where we needed to provide addl details to continue our relationship with Chase. I first went to the one nearest my gym on Pulaski, but the commercial banker there, Gigi, was new and couldn't really help us, she was nice, but directed us to the other one. The Chase at 4363 Archer. THIS location reps was just rude and didn't care if we weren't happy and closed our accounts and went elsewhere, which is exactly what we were doing after that dialogue on Archer, but bec it was a holiday, the credit union we were considering was closed. We then got a call from Gigi wanting to know if we got it resolved. We explained that we had not, she then directed me to the one at 5687 Archer where we met Selena. She was able to answer our questions with ease and keep us as clients. It was even simpler than we thought. I assure you... we were closing our commercial and personal to go with a credit union bec of the poor attitudes from the rest of Chase's reps. They have our mortgage as well. If it wasn't for the high interest rates, I'd of refinanced as well... thats how bad I wanted away from Chase. Someone somewhere needs to take notes from Selena.”
“My checking account was hacked . They knew and froze my account immediately. I was on the phone with First Personal for less than 2 mins . I was on the phone with with Comcast to cancel a payment took me 5 phone calls with Comcast for over an hour trying to get a live person . HATS OFF TO FIRST PERSONAL!!!”
“I’ve had nothing but good experiences with this bank in particular. They helped me set my account up and it took no time. Highly recommend, branch manger is a great guy!”
Open 24 hours
1382 E Prairie Ave, Des Plaines
Atms
“The girls were all wonderful and and helpful. Francesca is simply amazing. She took care of my banking issues and was extremely patient/caring with answering all my concerns and questions.”
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“Angela Reed at the West North Ave location was an absolute life saver for my Grandma and I. We had a stressful family matter to take care of and in a short amount of time due to being from out of town. Angela spent most of the day helping us work through it and was so kind throughout the whole process, never once making us feel like a burden on her day. She went above and beyond to ensure we were able to complete our business before leaving the bank and back home. Her kind personality and professionalism made the process so much easier and doesn’t go unnoticed. Thank you to Angela for EVERYTHING! We wish all bankers were like you.”