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August 2023 by Hope Tucker
Floor to Ceiling did a bathroom for us. Katie did a great job coordinating the schedule for the contractors. They were very clean and efficient. We are very happy with the final product!!
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August 2023 by Tim Moreau
Garret came out for a measure and strung me along day by day for over a week saying "I'll definitely have that quote be the end of the day today" but never delivering it. My rental property has sat empty for an extra week waiting for this dishonest clown, losing money every day.Save yourself the trouble and go somewhere more honest and organized.
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June 2023 by Elissa Carasella
We had our original kitchen countertops, sink, and faucet removed and replaced. Katie worked with us from beginning to end, and was always pleasant and informative. We highly recommend this company.
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August 2022 by Jasmine Egger
If I could give this company 0 stars I would. They have the WORST customer service I have ever experienced. Our carpets were supposed to be installed Wed/Thu. No show Wednesday, no big deal so we call and they say we’ll be there Thursday at 9:30am. Nobody showed up, after calling they assured us someone would be there that day and that something came up. Nobody showed up. Then they assured carpets would be installed. Yet again, the whole day on Friday they were “trying to contact an installer for a resolution for us to have someone come out”. Finally at 5:30pm they still have no solution after telling us the past 3 days that they do not have an answer for us after we already paid! There is no way to contact any sort of owner or manager you’re just stuck with the sales agent who is NO help. Spend the money and wait the time and go somewhere else it is not worth the time and energy working with this “company”. Also- not once have they apologized, I actually got blamed for making the problem worse because I called twice and Nicholas “wasn’t able to do his job because I was taking away from his time”!
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August 2022 by Jasmine E.
If I could give this company 0 stars I would. They have the WORST customer service I have ever experienced. Our carpets were supposed to be installed Wed/Thu. No show Wednesday, no big deal so we call and they say we'll be there Thursday at 9:30am. Nobody showed up, after calling they assured us someone would be there that day and that something came up. Nobody showed up. Then they assured carpets would be installed. Yet again, the whole day on Friday they were "trying to contact an installer for a resolution for us to have someone come out". Finally at 5:30pm they still have no solution after telling us the past 3 days that they do not have an answer for us after we already paid! There is no way to contact any sort of owner or manager you're just stuck with the sales agent who is NO help. Spend the money and wait the time and go somewhere else it is not worth the time and energy working with this "company". Also- not once have they apologized, I actually got blamed for making the problem worse because I called twice and Nicholas "wasn't able to do his job because I was taking away from his time"!
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August 2022 by Deborah Buntjer
I went looking for counter top and back splash Nicholas was very helpful and nice and I think I found what I will really like thanks too his helping me.
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May 2022 by Peyton Marten
We love the work that Floor To Ceiling did on our house. Denise did an amazing job designing our kitchen, it is modern but still has character. Would definitely recommend them for future housing needs! Thanks Floor To Ceiling for an amazing experience!
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December 2021 by Murray Family
Floor To Ceiling replaced my backsplash and I am so happy with the result! The process from start to finish was super easy. Kimberly L. was amazing and Luis and his install team were fantastic. Even better, the tile selection was equal to or better than the big box stores and their pricing was comparable. I’ll definitely recommend them to family and friends.
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August 2021 by Dawn Scheffner Jones
FTC replaced my ancient Formica kitchen counters (large counter expanse) this summer with beautiful translucent quartz counters. The entire experience was positive—professional, proficient, and personalized. Kimberly Lewis was the designer with whom I worked, and she has my highest praise/recommendation! She provided excellent advice, was always available to answer my myriad questions, and she took a genuine interest in ensuring that the job was done flawlessly. FTC is fortunate to have her! Thank you, Kimberly (and the rest of the FTC staff). I love my counters!
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June 2021 by Patricia Arnold
Very pleased with our new bathroom. Katie was awesome with her design ideas, Luis and Manny were very helpful, professional and diligent in their work. A pleasure to work with them from start to finish. Would use again!
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June 2021 by Martha Rich
Daniel did an excellent job of helping me choose new flooring and countertops. He was a great help and kept me up to date on the project timeline. I really appreciated his help!
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April 2021 by Linda Tyrrell
Mindy and her team were with us every step of the way in our bathroom remodel. Mindy listened to what we wanted and didn't want and helped us choose materials and colors. Questions were always answered in a very timely manner and the job was completed in a very timely manner - especially during a pandemic! The team that did the actual remodel was knowledgeable, efficient and meticulous in the work they did for us. I would highly recommend Floor to Ceiling!
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March 2021 by Midwest JBC
We have had two great experiences with Floor to Ceiling! In March, we purchased rugs for our hard wood floors and Luminette blinds. Additionally, we had most of our entire home painted before we moved in. We had such a good design experience with Katie Fierros that we had her help in remodeling our main bathroom and selecting new carpet for our bedroom. We absolutely love the end results of everything! Additionally each and every professional involved in the construction, electrical, tile and plumbing were more than helpful, knowledgeable and kind. The whole team stayed connected and communicated with each other! Thank you!
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March 2021 by David Coovert
Floor to ceiling really made it easy to MMBGA Make my basement great again.From Doug, Daniel and the installers. Great job.
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November 2020 by Michael Gerl
Floor to Ceiling was very helpful when other contractors were blowing us off because our initial project wasn't big enough. This is why we did our kitchen remodel with them as well. Their subs were easy to work with and very accommodating and Mindy was very patient with us when making choices, something we struggle with as there are so many options there. They are a very honest company and came back to fix any small issues we had like a squeaky lazy susan. We look forward to doing more projects with them though it may be a while since there are only 2 rooms left.
