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March 2024 by Marcus VonMaximus
Not impressed with staff or their service at this location.
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February 2024 by Lindsey Nasser
Dre was fantastic! Easy to talk to, patient and kind. Very helpful with getting my new phone set up. Thanks a lot!
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February 2024 by Michael Lewis
26 years with them and no problems yet / always good service
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February 2024 by Nakia Bell
Useless! I made an appointment and stated my reason. I arrived at the store and they told me to go to apple because they do not service Well, why offer that as an option when making an appointment??? The attitude didn’t help either.
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January 2024 by J Singh
Friendly people and great at explaining plans and what’s best for phone needs.
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December 2023 by Rodney Johnson
Antonio made the switch from android to iPhone easy give him his flowers Verizon you don’t get too many associates that knowledgeable and helpful
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December 2023 by Nick D
Gotta love stopping in with a phone issue related to a brand new phone. And ya get the old. Didn’t turn it on and off. Well that should help. Have a good day.Thanks bud for the 30 sec of help to resolve my service issue. I’ll see if maybe T-Mobile service can help my phone staying connected to the internet ahah
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December 2023 by Keith Hicks
Really good people at this location very willing to help. Very good customer service, I was in and out pretty quick.
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November 2023 by Ashley Wilson
I went to the Verizon store in plainfield and they were rude. So I came to Avon and Dalias helped me out she was a pleasure to work with and help me get my phone fixed. I recommended coming to the Avon store
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November 2023 by Yuusuf Ali Haji
If there’s 0 stars I would definitely give them very bad customer service we bought a phone from Verizon and we needed help to set up the phone but the guy was very rude and loud we felt like to to leave the place quickly……. Unwelcoming, poor customer service, unprofessional, discrimination…
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October 2023 by Life as Laye
My mom went here to get a new iPhone and she paid for it and she never received it. So when she called them to get a refund they were acting funny but ended up saying they will do it but she still to this day have not received her money and now she’s going through a lawsuit against them
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October 2023 by Chris Williams
Valentina provided terrific customer service. She assisted us with a new phone and watch, recommended adjustments to our plans and was very friendly. Great Job!
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October 2023 by Ashley Cortez
Valentina was awesome & super sweet. Girl was helping 3 people at once in a organized manner of course, helped me and my mom till the very end, even when she was dying to pee.
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September 2023 by MEL Johnston-Stock
I was happily surprised by my latest experience @ the store.They have really upped their game regarding customer service. I had a really good experience with buying a new phone.
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July 2023 by Mollee McDaniels
Not just the long waits but a manager who stands around and talks but doesn't help get customers out the door
