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November 2024 by Evelyn
Called today to get flowers for a funeral tomorrow, Judy was very helpful as this unexpected time. I am in Charlotte NC and getting great flowers & price is what Cottage Flowers is known for. I grew up in Fort Wayne, IN and my mother always used them I am happy to say that I also can count on them for my special needs!
Thank you Judy for great customer service!
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November 2024 by Karen Schory
Just got the most beautiful fall arrangement from a friend today. It gorgeous!!
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October 2024 by James Huff
Cottage Flowers does beautiful work! Their website is awful! I made a selection from their website, added to the card, confirmed and paid for it. Next thing I know I have a FTD order! Later I find FTD assigned my order to a different florist. I am disappointed with Cottage Flowers' website and angry at the lack support from FTD.
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October 2024 by Sarah B
Paid $60 for what ended up being one of the most pitiful bouquet of flowers I’ve ever seen from a florist. Kroger has $20 bouquets better than this! I paid an extra $7 for two purple butterfly sticks and they added pink instead. Massively disappointed and will never order through Cottage again.
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October 2024 by Church OfJesus
I LOVE THIS PLACE. HANDS DOWN, THIS IS THE BEST PLACE IN FORT WAYNE TO GET FLOWERS!!!!!!
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October 2024 by Messiah Lutheran
Our Church used them recently to send flowers for a funeral, since we are in Chicago we really do not know the area and were ordering through their online service. The flowers that were sent were beautiful and exceeded expectation, they were delivered on time and the family really liked them! Thank you for great service!!
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October 2024 by June Birthday
I meant to add this comment months ago. I was a long time customer, over 20 years. I was in their shop and called a couple of times for orders in more recent months and found their customer service has changed tremendously. Felt rushed and not valued. I heard the same from others in my family. I have not been back and would not recommend them for service.
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October 2024 by Jc_love Snapple
Super rude they need to be better!!!! Paying for what I saw in the picture not a Bouquet that looks like a 10 year old made
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October 2024 by Alex Melchor
Flowers did not look like the photos at al! Customer service was very rude and did not want to assist me with the situation.
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October 2024 by Sergio Islas
Extremely Disappointed DO NOT SHOP HERE ESPECIALLY ONLINE I understand that online not everything will be 1 to 1 but what I ordered versus what my girlfriend received for our Anniversary was nothing like what was shown or described online. They did replace the bouquet but literally by adding a few flowers but still is nothing to what was advertised and described online. They told me they use AI generated art to show the flowers they sell which to me is false advertisement and after disappointing me all they could offer was a $5 refund. This place doesn't care about your satisfaction don't come here just go to Kroger and get it yourself ! DO NOT DO BUSINESS WITH THEM if I could on reviews I'd post what I ordered vs what she received
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May 2024 by Jilliebean7100
I ordered several items for my mothers memorial service and Chris took all my ideas and thoughts and turned them into the most beautiful arrangements- thank you!!
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May 2024 by Chris Jenkins
Absolutely incredible customer service on my order with same day delivery. The arrangement was absolutely stunning, and looks way better than the pictures when I place the order. And on top of that they arranged my message on the included note to better communicate my intentions than the way I had written it online. I've never community service with such attention to detail. Absolutely outstanding!
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May 2024 by Bryce Peterson
I called the day of and ordered flowers to be delivered to my significant other after she got a huge promotion. I was not sure if they could deliver the same day but they did! Within four hours of me calling, my fiancée received her flowers and they were absolutely stunning and she loved them!!! Very reasonable price too! I will order again in the future.
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May 2024 by Ruth Anne Stokes
Absolutely the best floral business! Will definitely use Cottage Flowers for any future needs. Ordered an arrangement of fresh flowers to send to a friend this morning, and within 3 hours, she had them in hand!! Awesome service!! Thank you!
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March 2024 by Kathy Myers
MOST EXCELLENT!!!
Cottage Flowers delivered a beautiful arrangement, to my specifications, within my price range, very quickly!
THANK YOU!!!
