Fort Wayne Kia Service Center
Auto RepairHours:
1112 Ave of Autos, Fort Wayne IN 46804 Hours
About Fort Wayne Kia Service Center
The Fort Wayne Kia Service Center is known for its great service and fantastic staff. The advisors are helpful, friendly, and not pushy, making the experience enjoyable for customers. They provide a convenient payment link feature and allow communication via text, which many customers appreciate. The service is efficient and professional, with good workmanship. Some customers have experienced a lack of communication during repairs, but overall, the center receives positive reviews for its service and customer-focused approach. Recently, Doug, the Service Manager, has been praised for his excellent communication, going above and beyond to assist customers. He has helped with situations involving insurance and has shown kindness by staying late for pick-ups. The service team has also provided support with recalls and transportation while vehicles are being serviced. Customers have noted the quick diagnosis and prompt engine replacements under warranty, with many expressing gratitude for the professionalism and attentiveness shown during their visits. Overall, the Fort Wayne Kia Service Center is highly recommended for its top-notch service.
Most Recent Reviews
February 2025
Welcoming, friendly, interactive, informative on process.
February 2025
Purchased my first Kia from here a few days ago! Everyone was so respectful and nice! Sam did an amazing job helping me through the entire process, will definitely recommend to any family or friends looking for a vehicle.
January 2025
A 2 hour appointment turned into 4 hours , employees went home sick ,called in sick but they did apologize and gave me a thing for a free oil change ,all in all it was great service.
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- Fort Wayne, Indiana