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November 2025 by Shaina Gibson
O'Daniel was wonderful to work with my daughter and her first time buying a car. Kylee was so helpful with us. Me and my daughter both work full time so this process took about 4 days to do. She checked in with us and it never felt pushy. Bryce was also so helpful too. He checked in with us and he was great working on getting my daughter and deal.
I will definitely buy from them when I get my next car!! Thank you O'Daniel!!
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November 2025 by Paul Parnin
Jesse (Service Manager) and his team did an outstanding job on my Ram 1500.
I could not be happier with the job they did, and will highly recommend them to anyone!
Top notch service department!!!!!!
Paul
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October 2025 by Tom Dial
I want to extend a thank you to Matt Tillapaugh, Luke Fiedler, and Shamus Hoeppner. They provided us with excellent service in our recent car purchase. We appreciate them for going over and above to make the car buying process easy and seamless. 5⭐️⭐️⭐️⭐️⭐️
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September 2025 by XP1083
Great experience getting my recall taken care of! Staff was extremely friendly and fast. Place looked very clean and professional.
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August 2025 by Rachel Romine
Instead of addressing issues after my husband and I spent over 3 grand to have these fixed on my car, only for the service department to accuse me of “hitting something” with my car when they left my wheel arch popped out, they decided to delete my review. Within just a year we spent almost 5 grand here. I am absolutely convinced they do no service at all. Their checks are inconsistent as well. The service department is slimy and shady and the sole reason why I will never get a Mazda again.
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July 2025 by Cathy Clifford
Nick was very professional and kind. He followed up the video text with a phone call and honored my request. I appreciate Mazda for their excellent, professional customer. I purchased another Mazda because of I'Daniel Mazda's superior customer service, and quality of work via their auto mechanics! Thank you Nick and O'Daniel Mazda of Fort Wayne. I'll keep coming back!
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July 2025 by Aaron Clark
The service garage's Customer Service Manager (not 100% title but do recall name) Adam I. was super great to work with. Truck feels great and I appreciate his explanations. Also props to Richard and Jen for the shuttle service. That service in and on itself is a God send. Seriously, all this will play a big part in the next couple of years when we buy our next car. Thank you.
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July 2025 by Nick Clarke
The service techs and the service writers are absolutely great!
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June 2025 by Marcus Chezem
Took my CX-5 in because I was concerned about some loud noises the service team there was very professional and polite! Right away, I was greeted By Mitch who directed me accordingly very helpful from there I dealt with Adam and Nick, who took me through possibilities answered all questions and then promptly took care of my vehicle. GREAT SERVICE TEAM!
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June 2025 by Bob Storey
Wonderful and attentive service. Arrived with an odd issue that I have been chasing for a few years and left with a solution. Thank you again for listening and taking the time to entertain my notion.
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June 2025 by Tim
Truly an exceptional experience working with Jeff B at O'Daniel Mazda!
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June 2025 by David C
Horrible sales team! We had to hunt a salesman down to even try to purchase a brand new vehicle. He was a nice guy but wasn't knowledgeable at all about what he was selling. They offered us absolutely no information about what they offered as far as warranty and services. The manager lied about his numbers to try and make a sale and I knew that because our salesman gave us something totally different. Needless to say, I won't ever deal with O'daniel auto group.
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May 2025 by Catherine Zimmerman
We had a wonderful experience purchasing our new CX 90 Mazda from O’Daniel Mazda! Alex, Luke, and Sam were fantastic and went above and beyond to ensure a fantastic purchasing experience! Alex even washed and detailed the car for us himself! We could not be happier!!! We LOVE O’Daniel Mazda!!!! Thank you!!!!!
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May 2025 by Peach Mccall
Jeff Bahnsen and Lauren were amazing. I loved the experience and they treated me like family. I would give them 10 stars but it only goes up to 5. Thank you guys for everything.
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May 2025 by Ned Halimanovic
First time I took my car there, they quoted me a $450 wiring harness for a $10 lightbulb that was bad.
Second time I took my car there, the bolts on the head gasket were loose after they changed the timing belt and water pump.
Third time I went there (which was yesterday) they changed engine and trans fluid and for whatever reason, the car smells like it’s burning coolant now.
Oh, and recently they charge you a fee to use a credit card…..
Last and final time I will be going there.
