Windows Doors & More

Most Recent Comments

• December 2024 by Ruth K.
  We had Windows, Doors, & More come to our home for a window quote, free per their advertising. After the quote we decided to go ahead with our order, gave them our deposit of $1,928, and had them come for a final window count and measure. The salesman and 2nd gentleman who came to our house to measure both told us that we could cancel anytime as long as the windows weren't ordered. After the windows were measured, we were planning to have all windows and our patio door replaced in our home with Windows, Doors, & More but soon received an email from the salesman asking us to give him a final count of our windows because they showed 2 different numbers and couldn't say how many windows we needed. Feeling it was unprofessional and that they didn't seem to know what they were doing with just the count and measuring process we didn't feel confident giving them $20,000 to complete the job. We asked the salesman for our deposit back because we weren't going to go ahead with the job. He gave us the run around for a while, refused, then deferred us to the manager who is actually the owner, though he didn't introduce himself that way, Kevin Hunter. He also gave us the run around, making my husband call multiple times to try and speak with him then he also refused. He told us we could go ahead with the job or forfeit our $1,928 deposit. I can't imagine what the final job would have looked like when it's very obvious they don't do very thorough work, I hope others learn the nature in which they do business and think twice before giving them any money. Email from Salesman: ---------- Forwarded message --------- From: Jon Sheskey [email protected] Date: Tue, Dec 17, 2024, 3:38PM Subject: K Addendum To: It appears when I originally went out we had 17 DH's and 3 picture windows. After the change order we had taken out 4 DH's and 1 picture window by going to the 3-lite and (2) 2-lites. After checking the conformation we still had (2) extra DH's after Jeff's remeasure. We still are showing (15) DH's. When you get a chance, please verify and let me know if this is good. I just figured $600 each and you can do the difference on completion. Not sure how we missed them originally. Just want to make sure you get them all done. Talk to you soon. Have a good night! Thanks, Jon On Dec 20, 2024, at 12:02PM, wrote: Hey Jon this is Kxxxxx the wife and I have decided to not do our windows as of now. How do we proceed with getting our deposit back? Thank you ---------- Forwarded message --------- From: Jon Sheskey [email protected] Date: Fri, Dec 20, 2024, 1:40PM Subject: Re: Order To: I must say I'm a little surprised after everything that has been done and discussed , that this came about after 2 missed windows. I will not have an answer back about that till Monday. The owner is out of town today. One reason why we only ask for 10% down is in case something like this happens. Multiple people, including myself already have put sometime in your order. Typically, by law, there is a 3-day right of decision on these type of things. I'm aware nothing has technically been ordered or installed. I will get with him on Monday to discuss. Enjoy your weekend. Talk to you soon. Thanks, Jon Sent from my iPad Email from Owner: ---------- Forwarded message --------- From: Kevin Hunter [email protected] Date: Sun, Dec 29, 2024, 9:46PM Subject: Window Purchase To: Cc: Jon Sheskey [email protected], Joe Hayden [email protected], Joe Davis [email protected] Mr. K, I'm reaching back to you regarding your purchase with Windows, Doors & More. We are a company that isn't high pressure and encourages homeowners to take the time needed to research a purchase of our products and also other vendors in the market place. We had several encounters over a period time that included a visit to your home, and you personally came into our store twice. The agreement was made in store and we measured the windows, and we have to keep consistent with o
• August 2024 by Danny Taladay
  Requested a quote for a set of interior French doors. Sales rep came out to measure and never followed up with a quote. I called a week later. The staff was very friendly, but the rep was OOO. Never received a call back. Went with another contractor.
• August 2024 by We Matter
  Sent a request for a window quote two weeks ago and never heard back from them.
• August 2024 by Jo Willer
  I can’t begin to praise Windows Doors and more enough. My Provia door needed a screen repair that was complicated because it’s the type that rolls up into the door. Eric Garcia was the BEST. He installed the new part, and even reinforced it since my dog was the reason for the screen breaking out. He also noticed my other door and made an adjustment to it. He noticed I was taking my trash out and asked if he could help with that. Who does that??? WDM is fortunate to have such an excellent worker representing them. And KUDOS to Donna who orchestrated this repair when others said it couldn’t be done.
  I feel very blessed and will turn to WDM for future projects and will highly recommend them to others.
  THANK YOU WDM!!!!!
• August 2024 by Honor Leanne Lothamer
  My husband and I waited over 20 years to give our house a much needed facelift. We obtained several estimates and looked at the reviews of many companies. We made the great decision to go with windows, doors and more. The crew that did our new siding was awesome! They did not miss one detail! They were professional, efficientl and precise. The transformation is just unbelievable! We love it and have so much more pride about where we live! I highly recommend Windows, Doors and More!
• June 2024 by Karl Davis
  A big "thank-you" to Windows, Doors, and More for renovating our mother's shower to make it safe for her. A special shout-out of thanks to Patrick Genshiemer for the careful and professional steps he took when installing a secure "grab-bar" for mom to hold onto when entering and exiting the shower. Thank you Patrick!
• June 2024 by Marie W
  We only bought three doors here. Our old front door was leaking and the back sliding door glass had cracked, so we bought a front door with a storm/screen door and a new glass sliding door for the back.
  
  First off, these are very nice looking doors. I loved that we could customize most things and pick from a relatively large selection of paint colors, door finishes, and glass options. The show room is gorgeous, and the sales people are friendly and helpful. All the service people who have visited our home are very friendly as well.. however.. there are still a lot of little problems we've had since installation that keep me from being happy with the doors.
  
  The paint job done on the front door grids is messy, and I'm scared to try to fix it myself for fear that I'll make it worse. Also, it was installed at a slight slant (I have put long levels against it, plus just looking at it, you can tell it is not level, and another remodel contractor said it looks crooked too). It's not very off level, and replacing the subfloor underneath part of it helped some, but I still notice a slant, and when the the door is cracked, it swings all the way open and hits the wall on the other side hard. Just over a year later it screeches when it opens and closes and is still hitting the wall, and now has lost a screw cover at the footer.
  
  The storm door is very nice looking. The color matches the front door perfectly and I love the look of a full glass storm door. It is also easy to swap out the screen and glass parts when the weather changes. The issue is, the door is heavy to open and pulls shut on us forcefully. We have to hold the door while it shuts and it fights us the entire time. It has physically hurt us multiple times when coming into the house. My kids also have a very difficult time opening and closing the door. I asked the service person about getting a different pull but was told the heavy duty one is the only option they offer.
  
  The sliding glass door glides very nicely and looks.. okay. The door itself is lovely. I don't like the plastic tape-like strips that are around the outside edges of the door. It makes it look DIY. Also, ever since installation, the screen door won't close all the way unless you use your fingernails under the screen to pull it into the groove. We also have to forcefully close the sliding glass door, or it won't go far enough into the groove to lock the door. The installation team said that's how these doors are when they are brand new, and they'll loosen up over time. It has loosened up some... Our kids can now open and close the door on their own, but we still have to pull it shut somewhat forcefully to lock it and pull the screen into place to close it. Also, when we had an ice storm last year, there was ice forming around the inside corner of the door and we could feel cold air blowing in where the door meets the frame.
  
  Customer service suggested to me that the problems were because some homes aren't plum, but I've held a 6ft long level to the floor and the studs in the doorway, and they are all level. Plus, I would expect that if anything wasn't plum or level on the house, the installation people would be able to at least make corrections around the doorways so the doors are at least level and sealed all the way around.
  
  When I was able to schedule someone to come out, the service person fixed small things, like they readjusted the pully position on the storm door and touched up where the paint had scraped off where it was rubbing. They fixed the front door where it was not closing flush at the top and the frame that was bowing at the doorknob. They also repositioned a misaligned foot lock on the sliding door. That was nice they made those fixes, but they told me that everything else was "the best they can do".
  
  These aren't problems that make the doors unusable, but I'm
• June 2024 by Ronda Coldren
  Matt & Corey were very professional and did top notch work we are very pleased with the outcome it looks amazing
• June 2024 by Ann Reidenbach
  A big THANK YOU to Kevin Hunter and his staff. Recently Donna updated us appropriately when determining timeline for a drywall repair and repaint job. Over several years they have been responsive in all areas of work we have hired them to complete.
• May 2024 by Tracy Stanley
  We highly recommend this company! Chad has been excellent with us since we first met with him for an estimate for our back entry door as well as our storm door on our home. Today Robert and Conner came to install them both. They were very respectful, very professional, cleaned up everything, very helpful with any questions or concerns. They done a phenomenal job! They are very reasonably priced and excellent quality. We are very happy with our new doors and just ordered a new storm door to be placed on the front of our home. Very happy homeowners.
• May 2024 by April Owens
  Windows, Doors, and More was wonderful! I won windows, and of course, I was skeptical (with it being a contest). Kevin was great and went over everything in detail. He explained the process, and they were approximately one month early for install. The guys did all the windows and patio sliding door in 2 days. They cleaned up and were professional. Even though we won these products, I would definitely recommend them. And, we will likely use them for future projects! We are very pleased with everything!
• April 2024 by Dean A. Huey
  Offered a retired, worker who was continuing his Door Installs privately his phone number. The person soon helped me install a new door a few days later. Great work and quickly completed.
• April 2024 by Loretta Mendenhall
  Erik Garcia and the other gentleman he was with fixed issues we had with two doors that we had purchased from Windows Doors and More.They were on time, friendly, professional and great with the repairs. We purchased these doors two and a half years ago and this company behind its warranty. We are very happy and pleased!
• April 2024 by Allyson Lundquist
  We cannot say enough good things about Windows, Doors & More! Audrey, our designer, and the entire team was amazing to work with, and our project was seamless from start to finish! Our kitchen was completely gutted down all the way to our subfloor. Still, every day we came home, it was a clean jobsite, remaining functional for us to live in our home with our pets and baby. Thank you WDM!
• March 2024 by Ken Miller
  Very friendly