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March 2024 by Kaleigh Pontius
passport agents are so sweet! a helped us ans were extremely nice. would definitely recommend going here
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March 2024 by Jason P
Horrible customer service. Went for a passport for my daughter and me. I understandably couldn’t get my daughter’s since my wife wasn’t there. So that left 30 minutes to complete my 15 min appt. They refused to make photo copies of my documents for me saying they were booked up and there wasn’t time…to make photo copies. I get that I messed up by not bringing my own copies. I honestly thought they would do the copies there. Honest mistake that could have been easily addressed by decent customer service. Nope.
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March 2024 by Melissa C.
We have been coming to this office for over 5 years, with shipments going out regularly and we’ve never had any problems. We are always treated positively and with as much speed as possible. It’s great to have this office so close.
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February 2024 by Jose Dias
Worst post office ever.I experienced racism and encountered unprofessional behavior from certain employees. They seemed unfamiliar with the processes, exhibited a slow work pace, and imposed restrictions on numbers of the packages one could send. Notably, there was an African American woman who displayed racist tendencies, demonstrating a cold attitude towards people of color and behaving rudely.
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February 2024 by Randy Karasek
Online automated customer service truly pathetic. Never was able to talk to agent.
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January 2024 by Bronduil
These numb nuts think its ok to block my garage door with packages, forcing me to get out and slip and fall on the ice. How brain-dead must one be to work at this location!
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January 2024 by rtmoynahan2
Arrived 5 minutes late for passport appointment. They refused service. Went to Mishawaka and were treated with great kindness as walk ins
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January 2024 by Pamela Deitch
Very nice employees that have been there for years.
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December 2023 by Stacy Kempton
Very sarcastic employees. No help at all. Close earlier than scheduled. Have caused me shipping delays twice in 3 weeks. I'm 2 miles away but I know drive three times as far to niles because they are helpful and friendly.
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December 2023 by amschafe1
I’ve never had a problem at this location. Not once. If there is a line it moves fast. The employees are always nice.
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October 2023 by Gwen Claeys
No line and the person behind the window wrapped my package, taped and put address sticker on.. Easy Peasy
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August 2023 by Dawn Horsley
I am very un happy I was in there on monday &wanted to pay to have my mothers birthday gift card to her and so she would have it Wednesday on her Birthday an the lady told me why pay extra it will be there on Wednesday.... Well today is Saturday and it's still not there.... Im Not a happy Camper this is very upsetting ? ... no wonder why no one wants to us the mail anymore ? ?
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August 2023 by Jill
Doesn't answer the phone. Auto system doesn't get you to a person.
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March 2023 by Ms Dayna M
SOLOMON was a real Gem today. I went in to mail out a package, waited 20 minutes to be served, and because I didn't have the return address written on the box he made me take a maker, get out if place in line and go add the address. Not a big deal as there was only one person behind me, so she went and I took exactly 38 seconds to write my return address on the package. During that 38 seconds, I younger lady walked in and stepped in front if me in line. I am a generous and friendly person so I didn't say anything and let her go first even tho I by right should have. She also did not have proper address on her package either, but instead of making the young lady in bootie shorts get back out of line and do what I did. He let her stand right there and fix her problem, making my time there even longer. Not professional Solomon and I don't appreciate your treatment.
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February 2023 by Natalie A.
This post office is often unreliable. Often mail is late and often mail is missing. It's very strange and I hope things get fixed soon.