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February 2024 by Dan
Good selection of phones. Very affordable
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January 2024 by Aly Bet
I find it ironic that Cricket specializes in phones and mobile service plans, yet when I call my local store they don’t answer their phone. ??♀️Aside from that, plan pricing is okay and so is the service. However their pricing for existing customers to purchase a new phone or “upgrade” is usually significantly higher than that of Best Buy/Walmart etc AND they charge you an upgrade fee of $25, which I find is rather ridiculous all they have to do is update your IMEI number which takes a minute or two. Better off buying a phone elsewhere if you have a Cricket phone already.
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September 2023 by Christopher Saylor
I spent 5 hour in this store for the last 2 days, waiting for them to fix my account so I can get my phone delivered to me. I have spoken with Cricket Wireless, The leasing company and all I have gotten is the run around. No one in the store has any answers and they don't know what their doing. I have been a member at CW for over 6 years, and EVERY time I go in to this store. The staff is untrained, the don't have phones in stock. The staff is horrible, even after just firing all the old staff a few days ago, the store has new staff members. And again their not trained and they do not have the answers for simple questions. If your considering Cricket Wireless, I would suggest you go elsewhere. Its a waste of time and effort. They charged me for a new Iphone 14 Plus, but have no tracking #, don't know where the phone is or whom even processed the order. Again stay away from this place, its all bad news.
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September 2023 by Short and Cheap The Short's
Nice employees.I need to find a m7ch bigger phone like 8 or 9 inches. Any suggestions???
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July 2023 by April Sult
There should be some sort of compensation for the days we had no service..we pay our bills they should be accountable for there service loss
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December 2022 by Jessica “Jessi” Anderson-Thweatt
Wasn't helpful and kinda rude
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September 2022 by charly ferrand
Great customer service Shannon is extremely helpful
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April 2022 by Jessie Barwick
Yes it is a good place to get phones they got good customer service they got good deals on their phone I recommend it to anybody
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October 2021 by Jason Pierce
Great service loved it
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May 2021 by Kristin Wilson
Shannon from Greencastle was wonderful and very helpful. Was really kind to my kids. Amazing customer service and helping me get my new phone set up.
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May 2021 by Charity Weaver
Shannon's the best!! Friendly and she don't take huge amounts of time to address your issues which is what usually happens if one of the male employee's is there.
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March 2021 by Amanda Dunscombe
They are the best
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December 2020 by Destiny Saul
Every time I go in I have the most ridiculous questions or problems and the staff are always amazing at helping me
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August 2019 by SJ Dooley
great deals affordable prices and strong connection
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July 2019 by J Michael
Manager was lazy and couldn't answer simple questions. He set on the computer the whole time we were there and listened to music and was having a good time in Facebook. Terrible customer service.
