June 2021 by Lynnn Westfall
Super nice amazing people in this place they made sure we had everything that we needed before we left definitely super clean check out them thank you to the people in the store
June 2021 by John Burris
My sister returned an extra piece of equipment. The lady helping us was polite and was a tremendous help. Very professional.
June 2021 by Aniko Guptill
Matt was great and helpful. Fantastic customer service. We haven't used the service yet, but hopefully if there are any issues they will be handled the same way setting up service was.
June 2021 by aleicia morehouse
Always gets busy so fast. Got there eay and waited for the doors to open. Was able to get in and get out super fast
June 2021 by James Westmoreland JR
The store is nice and clean, with a good selection of products.The sales representative though, wasn't exactly the friendliest guy in the world. He very dismissive.Oh, and they still "require" a mask...??♂️
April 2021 by Heather Kruger
I had an issue with my bill. I went in today and David helped me. He got everything fixed and was able to get me a signed up for a new plan. He was extremely nice and helpful. I specifically go into this store because of how helpful everyone is when I go in.
April 2021 by Steven Earhart
Here’s a very simple suggestion Xfinity.It should NOT have to be suggested yet here I am.You shouldn’t have it say on your stores website at S. Emerson Ave and County Line Rd in Greenwood IN that the store is open till 5:00 and then when I get there at 4:50 there’s a sign in the window that says“Store Temporarily Closed”.PUT THAT ON YOUR WEBSITE!!!
April 2021 by Angela Yates
Freundel was the man. This is the second time he has waited on me and got my bill fixed due to no fault of theirs.The young lady that was with him was very nice. I was in and out. Appreciate the professional work attitude they both gave. Great young people.
March 2021 by Karin Coe
I lost my phone. Then the mobile care representative messed up my transferring of number. I had to go back to the store to get it fixed. Ariel was the representative at the store. SHE IS THE BEST!!! She is knowledgeable, patient and she got it fixed! She deserves 20 [email protected]
March 2021 by Eddie Lee
Had good experience in store. Having issues once cable installed. Can't get TV to work. Have paired controller and TV says it's OK.This should be a very simple thing to do but Xfinity don't work that way.
March 2021 by Darren Vincent
Waited 2 hours.. was told to come home and do it online after they tried their best...error messages at store couldn't access account and fix phone error.. so frustrating, xfinity get it together please.. the associates at store were wonderful but they can't even fix it if your technology sucks.
March 2021 by G H
Went in for a router swap and it would have been a swap and go visit.... but I made the mistake of adding a $200 xfi pod purchase and was told I had to wait in my car for a text as there were 5 people in front of me. Waited.....no text....15 minutes later and 5 people in front of me......manager indicated they had to add folks ahead of me??? It's amazing because there were a number of people just standing around.....lost sale......recommendation is to not use this store.
February 2021 by Tom Baker
Store is great customer service needs much improvement not in store but when you're calling for customer service i advice just go to store
January 2021 by Mark B.
Horrible rude service. Can't believe how bad this place is and how unorganized they are.
January 2021 by J Turner
Very good customer service, because of the current pandemic, it's suggested to schedule an appointment, if you can't, just be patient and know that they are going to get to you as fast as they can. I was greeted, and checked in pretty quickly as well as not in a rushed manner. The staff was knowledgeable and friendly. I didn't have an appointment this day, but I was still taken care of and was in and out within about 10min. Great store, great staff!