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February 2024 by Lucille Rodriguez
Was a little deterred by the fact that this location didn’t have a drive up business lane, but I was pleased with the service.This location has two drive up atms but to do business with an employee you have to park and go inside.Zuly was the associate who helped me get a cashiers check.She was quick, professional and kind. It was actually the quickest I’ve ever gotten one. I didn’t even have to wait long at all either because there wasn’t a line.I usually get cashiers checks through the drive through at other locations. However, I’ll be coming back to this location instead to get my next one.
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November 2023 by Odessa Garcia
Nice bank friendly workers
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September 2023 by Rosa Chacon
It's my favorite bank
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August 2023 by Jakalynne Gosnell
Literal dump, just tried to go to the atms outside and they can’t dispense or accept cash and out of 2 inside- one of those is also broken. No parking whatsoever not easy to access .. I’ll never go back to this one yikes I hate it here
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June 2023 by Michael Gilcrest
Petty. Stole a $30 Facebook settlement check and acted like they were depositing it. Definitely didn't. Don't trust them with any transactions in person.
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May 2023 by Petra Morales
Easy to go inside and get out no waiting
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December 2022 by Marion Wick
I have been a customer for 18 years without any issues.
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December 2022 by Ronda Kalil
Chase Bank has a very good security & fraud department.
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November 2022 by Ike I.
Nice small Chase bank branch wish they had a larger drive through but it's still convenient and the staff is very polite and very professional.
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October 2022 by Cruz Munoz
Banker was very knowledgeable. Answered all my questions. Straight answers. Truthful. Easy to work with.
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July 2022 by Freddy Taylor
Very good place to do your banking at friendly and helpful staff. They have always be helpful when all my banking business
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June 2022 by carrie Raudonis
This branch is absolutely ridiculous. They take tellers away & their two outside ATMs NEVER EVER ARE WORKING 100%parking lot is way to small NEVER ANY PARKING TO use inside ATMs.PLEASE MAKE SURE YOUR ATMs ARE WORKING. One ATM outside won't accept deposit other one won't dispense cash or not working at all. Gas way to high to drive to highland or calumet Ave branch. Quit taking on customers if you your 2 ATMs can't handle the the amount of volume it takes on. VERY VERY UNACCEPTABLE
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May 2022 by jessica stombaugh
I went in for blank checks and she told me that I’m a highschooler and couldn’t have my own. She eventually gave me a few but didn’t warn me of any charge. Maybe I should’ve known there’d be one, but I strongly feel it would be on her to inform me… I later called the St. John one and they said it’d be no problem for me to get blank checks.
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March 2022 by Maria Lopez
Horrible customer service. Heard the manager yelling at one of the tellers yesterday while I was using the atms. A young lady with glasses and red hair. Extremely unprofessional
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March 2022 by Julia Martinez
Went to open my daughter's bank account computer issues caused the process to be longer than it needed to be and to be incomplete and a debit card was not ordered. I was told to call back to order card if it didn't order due to issues. Called and customer service couldn't reorder and branch wouldn't reorder by phone only in person which takes more time from me to do something that should have been done. On top of that it took over 10 calls before someone at the branch picked up the phone. Not happy at all with the service I received.
