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December 2023 by Sam Gibbs
I can't imagine there could be a worse staff of USPS employees in the country. Everyone who works behind the counter at the New Augusta location acts like they don't get paid to do their job. I understand some people aren't raised right, but not only do they lack basic kindness, they will make you pay for it if you ask for any help. It's crazy how people who behave like this end up in customer-service positions. If you like being treated like garbage while supporting your local post office, this is the place for you.
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December 2023 by teresa stewart
New Agusta post office has superior customer service. I drive 25 minutes passing several post offices just to get to this office. I have seen long lines and once i got to the counter Delena never waivers from Who she is as a person and excellent asset to USPS.because of them i will never take my business to any competitor even if the price is reduced.
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December 2023 by bodyy lock bodyy lock
This place is fake they are a bunch of Liars they don't give you the box mail key, when your stuff come to the box you can't take them, when you move to a new apartment they ask you for a bunch of money so you can get the box mail key they are Thieves ? ? ???
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November 2023 by Arold don Lindor
Those people don’t know what they doing they keep sending my mail back
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September 2023 by Dr Ce
I have a sign @ my garage that states to DELIVER TO THE FRONT DOOR, DO NOT LEAVE PACKAGES @ THE GARAGE. Y'all this has been going on for 2 years by the same driver. He even falsify Informed Delivery when he reports the package was delivered to the front door & takes a pic of the package @ the garage.Now I know y'all think I trippin' over this minor thing but, I have had so many packages stolen from my driveway I've lost count.
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August 2023 by Ce Dr
I have a sign @ my garage that states to DELIVER TO THE FRONT DOOR, DO NOT LEAVE PACKAGES @ THE GARAGE. Y'all this has been going on for 2 years by the same driver. He even falsify Informed Delivery when he reports the package was delivered to the front door & takes a pic of the package @ the garage.Now I know y'all think I trippin' over this minor thing but, I have had so many packages stolen from my driveway I've lost count.
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August 2023 by Ken R.
They seem helpful - it was clean and the line was short. And they carry African American Stamps.
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June 2023 by Sophia Groeschen
Most unhelpful staff I’ve come across yet. They’re all so passive aggressive for no reason, and it’s not just to me. I come regularly and typically what I see in line, is a guest with an issue and dismissive staff members. I’m also a frequent user of the SSK; they may as well not have one. The SSK here NEVER works. I will literally drive 20 minutes to the Carmel location to avoid this post office. I advise others to do the same, especially if you are in need of proper and polite assistance or in need of the SSK. I understand being understaffed and being stressed, but there is no need to project that to guests coming and going.
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March 2023 by Kevin Bennett
Package is just sitting waiting to be delivered. I paid for priority shipping! Everyone else did a great job getting the package to this post office and now they are just letting it sit around and not get delivered. Deplorable, shakaterous and deceitful.Make the Post office Great Again. Haha
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March 2023 by We Joe
Paid for 3 day delivery and that was on the SEVENTH of Feb... Package STILL has NOT arrived. Also was sent via email, tracking information and the site DOESN'T WORK!
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December 2022 by Imari Powell
Quick and efficient, the staff is very knowledgeable and you can tell they actually care about their job. It would be easy to remember my interaction with this location since the guy at the desk had so much personality.
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December 2022 by Angel Flores
It says that they close at 7. I have showed up at 6:30 since I get out of work late and they have doors shut in order to send a package. I would understand if it is 5 mins before closing but half an hour is not acceptable.
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November 2022 by Audrey Paoletta
This post office is the closet to my work and we mail all our packages through them/ my personal packages and things as well I’ve never had a problem. I will say they’re understaffed and not overly friendly by any means either. There’s usually only one person working so it can be slow through the line but not the biggest deal. Even with all the negative reviews we will still be using them to mail all our packages out since we have never had an issue!
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August 2022 by Deborah Dixon
Mailed a card to a friend with $. It never reached my friend. You have a theft in your mail room.
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August 2022 by Logan Palmer
Mailman is harassing me because I don't want mail that isn't addressed to me.At one point he stuck his own flyers in advertising a church. These flyers had no mailing or return address or stamp of any kind, making it a felony to put it into a mailbox that isn't your own.
