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April 2020 by J Myers
Used to thoroughly enjoy coming to this branch because the people there were great, but the management changes and staffing changes are out of control. The company needs to learn to treat their people better so they stick around! I loved the assistant manager here, she was great, but she left because of management and now this place has gone down hill- FAST!! Tellers clearly no longer enjoy working there and are miserable and wont be there for much longer either. Wont be coming to this branch any longer and probably won't be my bank much longer! SAD how these big companies treat their people and their customers!!
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June 2019 by Anonymous
Came to cash my check and the fat b**** of a teller wouldnt doit despite the fact I have accounts there and gave her my ID but it was expires, then felt she had to run her mouth to me about why despite me just telling her to send my check back out. I get that not everyone is bright, but they need brighter people working at this one especially with peoples money. I wish I would have gotten her name. Go to Grabill, you'll have a lot less problems. Won't be back.
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February 2019 by Rachael Bing
Corrine is fantastic! Knows her stuff and can keep the room light and happy and is very funny! She also is super great with kids and takes her time explaining things, and answered every question. I honestly think the child I brought in could have asked her questions til close and she would not have minded a bit. I've had minimal experience with the rest of the employees but she alone is enough for me to LOVE this bank.
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August 2018 by Janice Rhodes
Was treated very poorly when I came in looking to use an inside atm while parking lot was under construction by the head teller. Seemed very irritated about the questions I asked her like she had better things to do. Maybe shouldn't be in cust service!!
