December 2022 by Chad Fowler
If you are going for an annual physical with blood work, avoid this place at all costs.I arrived for my appointment and they recommended for me not to do my blood work there as they have "hospital costs" and it would be more expensive. They then proceeded to recommend me to a lab that is out of network for my insurance. Finally, I scheduled an appointment with quest for the blood work. I called to have them fax the directive to quest the day prior to my appointment so quest would know what labs they are testing for. I arrived to my appointment only to be informed that this Franciscan location never faxed my directive.I will never return.
June 2022 by Taylor Griffin
Empathy is not a strong point with the front desk folks there. The doctor neglected to read the notes to send my medication to a different pharmacy due to change in insurance. The receptionist stated it was a doctor error and didn't apologize or anything. Sorry but customer services still goes a long way and that is why I'm leaving this review.
June 2022 by Sandra Spry
Been going to this office since they opened years ago. Love the office staff especially Sherry and Michelle but they all have been great! Dr. Elsherif listens to you and cares. I recommend giving this clinic a try and see for yourself.
June 2022 by Irene Jaramillo Talavera-Little
Love Dr. Chillarige we have been going to her for years. She takes good care of my children and answers my questions.
May 2022 by Nanette Giacomin
Highly disappointed! I have a sick mother who sees Dr.Raymond. I’ve called several times over the past few months and I am always told that someone from the office will call me to discuss my concerns. I have yet to ever get a return call. Just called again on Monday (3/21) to be told they understand the urgency of my concerns and I would hear from someone later that day. It’s Wednesday and I haven’t heard from them yet. My mother is currently admitted to hospital because of what I described. Glad she’s not my doctor and hopefully my mom changes to a doctor that looks at her symptoms.My mom died on 3/28 without ever receiving a call back from Dr. Raymond or anyone in her office as promised.
April 2022 by Bridget R
Nurse practitioner was useless. First visit as a new patient: Dr wasn’t available so they asked us to meet with NP. Had to wait a week for an appointment for broken bone in foot and prescription refill for other non pain issue. This is our first experience as a new family of patients. No exam really to speak of. She told me a to call a number to get a possible X-ray appointment. This is crazy as a I cannot walk easily and I had already taken off work to make this appointment. The icing on the cake was that she sent my prescription to a pharmacy in another state. I wasted time going to the Walgreens to keep checking on my refill. Finally they said she sent it to another state. No answer at doctors office this morning when I tried to get them to redo the prescription. Still can’t walk. Had an equally frustrating experience on the pediatric side. I was Supposed to get a referral for my son that didn’t come and then they actually told me to make another appointment to go over everything for my son after his birthday which is in less than 2 weeks. Great, So no help. No referral and another missed day of work and school. It’s too late to switch for another year. I hope this isn’t indicative of the care we will receive once moving to Indiana. Not impressed at all.
March 2022 by Erin Kelley
I have never had a negative experience with any staff at this office and I see three practitioners there: Dr. Raymond, Dr. Ahmad and Dr. Perkins. Each and every one of the physicians go above and beyond to make sure needs are met and questions are answered appropriately. I have seen Dr. Raymond the longest and I truly cannot say enough wonderful things about how attentive she is and how she truly values knowing me as a person on top of my health issues. I would recommend all of them!
January 2022 by John Robertson
The staff was friendly, and Dr. Dana was awesome. I'm sure that all days are different based on circumstances, but I got called back very quickly, and I didn't have to wait long for the doctor either.I can't say enough about the doctor; she listens and takes time to discuss and explain.
December 2021 by Bridget Roos Dyon
Nurse practitioner was useless. First visit as a new patient: Dr wasn’t available so they asked us to meet with NP. Had to wait a week for an appointment for broken bone in foot and prescription refill for other non pain issue. This is our first experience as a new family of patients. No exam really to speak of. She told me a to call a number to get a possible X-ray appointment. This is crazy as a I cannot walk easily and I had already taken off work to make this appointment. The icing on the cake was that she sent my prescription to a pharmacy in another state. I wasted time going to the Walgreens to keep checking on my refill. Finally they said she sent it to another state. No answer at doctors office this morning when I tried to get them to redo the prescription. Still can’t walk. Had an equally frustrating experience on the pediatric side. I was Supposed to get a referral for my son that didn’t come and then they actually told me to make another appointment to go over everything for my son after his birthday which is in less than 2 weeks. Great, So no help. No referral and another missed day of work and school. It’s too late to switch for another year. I hope this isn’t indicative of the care we will receive once moving to Indiana. Not impressed at all.
September 2021 by Jim McFarland
Friendly and professional the care given was excellent
March 2021 by Kelsey Janowiak
I’ve always had a hard time finding a primary care physician that actually listened and made relevant recommendations based on my specific health. Dr. Raymond has been more than just a PC doctor, she has been a true advocate for my overall well being! She’s personable, always on time, thorough and accurate! The staff is kind, and has gone the extra mile to accommodate. I call every month for a prescription renewal and have never had a complaint. I highly recommend this facility & Dr. Raymond to ANYONE!!!
July 2020 by Pallav Patel
Nice facility and lab work is literally right next door. My nurse practitioner was also nice and thorough with my exam.
June 2020 by DeBorah M Williams
I love Dr DeSchepper.
March 2020 by Lisa Marie
She was friendly, attentive, professional, and listened! I highly recommend her.I dont understand the low rating. Theres no way these negative ratings are about dr Raymond!
March 2020 by DJ Jamie
I have been with Dr. Deschepper for almost a decade and I could not imagine having a better GP. He has always been responsive to my (and my wife's) medical needs. I really do not understand why anyone would have a negative experience with him or his office. The other doctors at this office have always helped me when Dr D was away from the office.
