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February 2024 by Michael McCuen
FedEx is horrible. They message you at 4am and say out for delivery then make you wait until 9pm to be told it won’t be delivered until tomorrow. When you contact customer service, they treat you like you are the problem. They ask if there are delivery instructions, and when provided, they completely disregard the instructions and leave your package in the rain to be ruined. Customer service is rude. They don’t pay their employees anything close to what the competition does so their employees all have really bad attitudes.
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August 2023 by Kathy Cummings
Was very hard to give even a one star review on my experiencebecause my perishable package was told to me that it would arrive within 3 days. It took twice at many days to reach its destination. Then everything was spoiled. I spent $46 on shipping and that didn't include the cost of buying it. I went back to this location to ask where the package was and find out about their 3 day guarantee. I was told by the manager that there are no guarantees on Normal delivery -only on express deliveries.Very very disappointed.I asked what happened why it took so long? I never got an explanation from the manager.Dont use Fed- Ex use another.
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July 2023 by Cynthia Nelson
Beth was so much help. Very kind, couldn't have made it any easy. Treated me with respect. This gal is a wonderful asset for your company. Good help is hard to come by, treasurer good employees!
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June 2023 by C Dierickx
I have been meaning to write this review for a long time: Daryl was/is EXCELLENT. I came in with a big production job, and when he asked me when I needed it and I said, "like, now," he delivered. (Come to find out it would normally be a day's wait.) He was super amicable and friendly. Since my project was sentimental in nature with pages devoted to family members, and I left some blank pages at the end, we now joke that one of those pages is devoted to Daryl. We'll never forget the incredible customer service, and I highly recommend bringing your business here. Thank you Daryl for taking such good care of my project. I'll never forget your kindness and professionalism.
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June 2023 by anthony cat
I have only ever dropped off my items that were to be returned at there locations however I have been satisfied and have not waited long or at all. I always ask for a receipt and they have always been friendly . This is a convenient location and will continue to use this location for my FedEx drop offs. I will keep in mind that they also offer other services. But at this point in time do not need them.
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December 2022 by Gage Thompson
Cody helped me out far beyond my expectation and I am deeply grateful. 10/10 would recommend
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August 2022 by AJ Englehardt
Closed on Saturday 8/20/22. Posting this to save others the trouble. This may be a one time thing, but be aware. I’m going to call ahead in the future to ensure it’s open.
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March 2022 by Joe Burke
Just delivered live firearm ammunition to the wrong address. Better hope it wasn't into the hands of a child or felon.
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March 2022 by Joe B.
Just delivered live firearm ammunition to the wrong address, (hopefully not into the hands of a child.) Of course the only recourse offered was through an automated "help" chat, so if whoever those rounds were delivered to don't drop them off here or with FedEx I'm S.O.L. for the upcoming hunting season.
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February 2022 by Angie Dostal
I get a lot of copies done here and this team is great! They know me as soon as I walk in the door. Very friendly and helpful.
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July 2021 by wayne hora
My experience was great and EJ was top shelf and went above and beyond to help my with my project in a timely manner. I will defiantly go back when the need arises. Thanks EJ.
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February 2021 by Winkel A.
I am a new business owner, and without this location I would not be in business. They go above and beyond in everything they do. They are beyond educated, they are happy and proud to do what they do. I get prints for my art business there and every single time they turn our flawless and if they aren't flawless they make sure we get them flawless. Katie is the true expert and she's usually who helps us each time but they are all great. I am so thankful for this location and I would recommend going there for any and all of your business and personal needs.
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January 2021 by melanin planet
Idk i was just trying get few things sent out to my sons I understand its hard to greet ppl with mask on ur face but I just dint feel comfortable with the clerks customer service while I was trying to explain where to send the packages I had the zip codes etc.
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June 2019 by Kelsey Dettbarn
Terrible customer service. I saw that my package was at the facility 3 days before it was due to be at my house, so I called to see if I could pick it up early because an outfit for my son for our family pictures was in there. The representative that I spoke with told me it wasn't due to be delivered until Monday, I said that I knew that, but was just wondering if I could get it early. The representative, very condescendingly, told me that I cannot pick it up before the delivery date because it is not sorted until that day and comes in with hundreds of other packages. I said I understood. She asked if I was coming to pick it up and I said no, because if I couldn't get it early it didn't really matter. She told me again that it had not yet been sorted. She was not helpful or friendly, for that simple fact, i will not use fedex if i can help it and would not recommend them.
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May 2019 by MBH INCHAINS
Fedex blows no matter how u look @ it
