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March 2024 by Phoebe Nigussie
Trevor, James and Mattie were very kind, helpful and informative. I needed to get a few things fixed on my car and they were able to diagnose and resolve the issues same day (brakes and caliper main things)! Thank you all for being able to get my car back on the road :) and a special thank you for being open on Saturday :)
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March 2024 by Katrina Oaklander
I finally found an auto shop I can trust! "Reliable" truly defines them. I was about to get a new vehicle because of issues another shop caused, and Reliable Auto fixed the problems at a very reasonable price, saving me loads of money! I've taken my car to them several times and I haven't had a bad experience yet. Honest, down-to-earth owner who sets himself apart by providing fast, quality service and offering solid advice on your vehicle concerns. Pretty sure they accept drop-ins and offer payment plans too (don't quote me), which is a godsend to people who are already struggling and met with the extra burden of vehicle issues. Good people doing good work!
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March 2024 by Tyler Church
They supposedly fixed a timing chain on my vehicle the oil started leaking that wasn’t happening before they touched the car now 2 other auto repair places say they didn’t fix the timing chain properly and now my car needs a new engine. Do not trust them
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March 2024 by Haley Church
Do not go here especially if you’re a young woman they will screw you. I first went in Nov to get my timing chain fixed for 2,000 and then not even a month later it had the same things happening. I got a diagnostic from a different place and they told me to go back and demand they do it again since the engine codes were for the timing chain. Reliable didn’t do anything about the timing chain but charged me another 2,000 for something else. During that they kept my car for a week and when I would call to ask how it was going and if I could pick it up they said it would be ready later in the afternoon this went on for 5 days. Two weeks after my second visit my car acted up again so I took it to four guys auto where they said my timing chain was messed up and reliable hadn’t cleaned pipes that were full of oil like they should’ve so it messed up my engine and now I have to get a new car. Four guys said they should’ve started with a new engine in the beginning but believes they dragged out the timing chain and crank shaft problems so I would keep spending money. Unfortunately four guys also said they had 3 other vehicles that week in for timing chain issues that weren’t done properly by reliable the first time either they’re running a money sucking service
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December 2023 by Johnathan Washington
I was told about this shop by 3 different ppl so when we decided to take our 2013 Ford Explorer XLT 4wd in to get our heat checked they diagnosed the problem and solved it right then no hassle even the shop owner James stepped in to help his guys out on figuring out the problem. Good customer service and I will be going back for future work. Thanks James
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November 2023 by David
This is a Great shop! I came in with a problem and rather than just fixing it and sticking me with a huge bill, they communicated their diagnostics, we went over some possible solutions together, and at the end they charged a fair and reasonable price for their time and work. I like to do repairs myself but sometimes I don't always have the tools or knowledge needed for the job. Having a great shop like this in your corner for those hard times is amazing.
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November 2023 by Luis Ramirez
Mattie was very personable and very helpful. They are honest and do a great job. Will definitely go back when needs arise.
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September 2023 by Nessa Garcia
Loved the amazing and friendly atmosphere in there!! Amazingly enough they were able to get the locked lugnuts off, and put different ones on!! The new tires worked out nicely!! Will be coming back in the future!!
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September 2023 by Kimberlynn Fry
I love this place. He is straight forward. He don’t beat around the bush with me. I recommend him to everyone I know. He does fantastic work!!
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August 2023 by Josh Jackson
James and his team do amazing work at a pace fast with fair rates. I highly recommend going to them!Services: Auto maintenance
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July 2023 by Beth Mushin
If there was a way to leave less than one star, I would. Purchased a part elsewhere and wanted it changed out here. Spent $115 for them to simply install the part. Not only was the check engine light still on when I got my car back, but they never checked it. They claim the brand new part is bad, but should have told us from the start that the light was still on. They didn't check a single thing and let us drive it away with the check engine light still on and stole $115 from us. So now we have to go get another part elsewhere and spend more money to fix what they didn't. Never again! This was not our first time taking our cars here, but it will be our last.
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July 2023 by Amanda Shehann
Always great service. The owner is kind and hands-on with his business. The techs are knowledgeable and meticulous. 10/10 would recommend.
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June 2023 by Ronald Fox
These guys are awesome. Had to come to Cedar Rapids for a medical appointment and had car problems. They helped us out and they were great in every way.
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June 2023 by Bethany Schu
I have finally found a repair shop I can trust! All staff are friendly and knowledgeable. I needed to have my wheel bearing replaced. The job was done quickly and properly and staff kept in touch with me via email throughout the whole process. They even reduced the price of the part to keep my final price the same as the estimate I recieved over the phone. I highly recommend this repair shop to all my friends and family and this is the only place I trust to work on my car.
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May 2023 by thatonegamergirl 11
I have finally found a repair shop I can trust! All staff are friendly and knowledgeable. I needed to have my wheel bearing replaced. The job was done quickly and properly and staff kept in touch with me via email throughout the whole process. They even reduced the price of the part to keep my final price the same as the estimate I recieved over the phone. I highly recommend this repair shop to all my friends and family and this is the only place I trust to work on my car.
